Domino's Pizza

12602 Mines Rd, Laredo
(956) 948-2672

Recent Reviews

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Chris Blair

Order was prepared 20 minutes later than scheduled

Atmosphere: 1

Food: 5

Service: 1

Mariel Enid

The pizzas I order through Delivery increasingly arrive burnt.

Food: 3

Service: 4

Jesus Torres

They answered me and that they don't speak Spanish,
And when I have gone to the store there is always someone who speaks Spanish who sangron!!!!

Food: 5

Service: 1

M N

Nothing to say

Atmosphere: 4

Food: 3

Service: 3

Jorge Hernandez

Best customer service se la rifan

Atmosphere: 5

Food: 5

Service: 5

David Fyock

One star only because this was bad service. Had they done something to accommodate like a discount or something free I would forget it. The young girl making the pizza was so interested in making her own food she never made mine. I waited until the app said it was baking and went inside. They said it will be done soon. When it was time to be ready they discovered that the girl never made it. I had to wait for it to be started and made again. That is a shame!!

Atmosphere: 4

Food: 4

Service: 1

ignacio herrera

great pizza in no time

Atmosphere: 5

Food: 5

Service: 5

Amber Lorraine

There could be some improvements with the customer service at this location. First being, acknowledging that someone walked in through the front door. Secondly, leaving your personal issues at home, and focusing on doing your job and leaving any complaints or issues you have for your manager for later. Did not even want to look at these people in the face with the vibe I walked into. They took longer to approach and ask what I needed than they needed to, considering we were the only ones there at that moment and they were just standing there talking amongst each other. Not even paying attention. Our order was already ready, and when we received it it’s almost like they gave us food that was reheated like 3 days ago, wasn’t even hot either! We usually get our food fresh and hot to where our skin is burning red that’s how you know it’s good. This? Poorly cut, dry, and cold. We left the house exactly when it said it was ready and we only live 2 minutes away from this location so there’s no way it could’ve gotten cold that fast. Something was not done right in this process but I’m not surprised with those people. Not coming back to this location, I have extraordinary customer service from the dominos on Shiloh, it’s a HUGE difference from the mines road location. You should be respectfully greeted, paid attention to, act professional, and make sure your customers orders are good quality and that your customers are given a good attitude. Most importantly, for customers to be served by people who actually want to do their job and who have a professional composure and show care for their customers being satisfied and feeling well served and welcomed. Customers pay attention to how you act behind the counter and what you say, and that affects how their first impression on you is. If you act immature on the job, they will see that. Keep professional and focus on what you’re doing.

Atmosphere: 1

Food: 2

Service: 1

Juan L Perez Aguilar

we ordered to pick up, and when we got there, we were the only customers in the store. About 5 employees talking see us standing there but none approach to take care of us. we literally stand there for 10 minutes before one of them decides to service us. were they busy? Nope they were standing around talking about homework and other personal stuff.
The pizzas were about 2 days old. Horrible. Nice place but horrendous food and service. Don't go to that location anymore!!!!

Atmosphere: 2

Food: 1

Service: 1

Rocio Alcala

👍🏻🤤🍕

Atmosphere: 5

Food: 5

Service: 5

Jennifer Gonzalez

Had placed an order for carside delivery, waited 30 minutes in my car, didnt think much of it but decided to finally get down to check on my order. It was sitting in the rack, my order was cold by the time I picked it up ?

Food: 3

Service: 1

Justin “Justachu” Dietz

Our delivery driver couldn't find our house, called us but didn't speak any English so we were unable to provide any directions. Then the driver proceeded to hang up on us. Called the shop supposedly gave him directions, however, 30 more mins later still no pizza. Had to call and ask refund as we never got our pizza. We've had pizza delivered here in the past so I don't know what the issue was.

Atmosphere: 1

Food: 1

Service: 1

Sebastian Terence

Tried to order online but your website kept redirecting me to Canada ??‍♂️ looks like I need to get my pizza somewhere else.

spacecowboy626 _

Good location, friendly service

Atmosphere: 4

Food: 4

Service: 5

RAUL HERRERA

This Domino's location is fast. I ordered my food online, and it was ready in 15 minutes.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Wings, Pepperoni Pizza

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