Firehouse Subs Independence Plaza
2438 Monarch Dr Ste A-160, Laredo
(956) 753-3404
Recent Reviews
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The location does not have items I ordered on the app. Items were literally missing from my order, and they refused to refund the cost of the items. Reporting through the app did nothing, so here we are. Enjoy my honest review. There's 100,000 restaurants in this city. I can go without Firehouse Subs.
Atmosphere: 1
Food: 1
Service: 1
Website sucks. Wouldn't let me change my address. Arbitrarily moved my order from chosen store to this store, obviously based on my old address. Didn't realize this until went to pick up order. Fire whomever designed that bullshit website.
If you plan to order food from here by DoorDash don’t do it, they take sooooo long for give the driver the order. They even ignore the DoorDash orders and begin to prepare it when they really want 😤😡
Atmosphere: 1
Food: 1
Service: 1
Super bad service
I don’t return never
Atmosphere: 5
Food: 5
Service: 1
1st time eating here or any Firehouse but not bad
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Firehouse Steak & Cheese
The food was great, the store looks very unique, and the workers were very kind!
Atmosphere: 4
Food: 4
Service: 5
Had an order incorrectly made and employee was extremely rude and unhelpful
Atmosphere: 1
Food: 3
Service: 1
I ENJOY FOOD!!!! YUMMY FOOD!!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Order Any Hot Sub Cold, Cookie Platter, Classic Salad Platter, Engineer Sub, Firehouse Steak & Cheese, Firehouse Hero, Chips, Firehouse Salad, Cookies, New York Steamer, Pastrami, Hook & Ladder Salad, Standard Platter, Firehouse Meatball, Engineer Turkey Roast Beef, Turkey Bacon Ranch, Hook and Ladder Sub, Engineer, Italian
Place is freaking delicious and very proportionate. Other than the manager being a little mean to the workers (the way I took it), I enjoy getting the 2 for 1 special on Uber eats for maximum dollar to food ratio. The Italian with salt n vinegar chips is the move
Atmosphere: 5
Food: 5
Service: 4
Great food, Friendly staff, and a Clean Environment. Will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Bacon Ranch
Restaurantji Recommends
The service is horrible. Mean workers. Context: My sister wanted some ketchup and they said they didn’t had some, while she was telling me that the other worker told her that they do have some.
Atmosphere: 1
Food: 2
Service: 1
The brisket Chester super good??
Atmosphere: 5
Food: 5
Service: 5
Great customer service I placed a order online and somehow my order wasn't placed correctly so the lady at the cashier help me replace my order Everytime I've been here her customer service is the bomb. Thanks for all the help!!
Atmosphere: 5
Food: 5
Service: 5
Give that boy Armando a raise!!!
Dietary restrictions: Keto
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Firehouse Steak
Awesome subs. Very clean place. Excellent customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Engineer
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