The restaurant need to change its hours to reflect the time it’s actually openI arrive 40 minutes before closing (which I figured should be enough time to be served and eat) and the lady at the front sees my truck parking and decides to turn off the “OPEN” sign and lock the door as we’re making our way inBecause of work I have an extremely busy scheduleThe last time I arrive to try to eat there, it was about 10 minutes past opening and there was already a line out the door..at the time I was trying to grab food before a session with a client but the wait took way too long so I had to leaveLast time I try to eat here :/
Vanessa Martinez
Best ramen ever!!! Would 100% reccomend it my parents took me and it had tasted so good, and is really worth it if your looking for good meal to stuff you up!! All interesting flavours and really looking forward to going back ❤️❤️?
Raquel Santos vazquez
I used to love eating at katsumi.. but now they have changed the recipe so much that it doesn’t taste the same… I recently went and my family didn’t like it anymore… and they don’t let you chose the tip amount or if you even want to leave a tip… you have to and you and they chose the amount…. Sorry to say they lost some customers….. don’t recommend it anymore
Monica M.
Food is mediocre and service is horrible. They are not family friendly nor accommodating to guests. If you are a paying customer they will gladly turn you away.
Maria Vasquez
I went to give this restaurant a chance. I waited in line outside. After 20 minutes, they waitress asked us how many we were in our group. We told her 6 and she told us there was a limit of 5. We told her that we could sit in two separate tables. She then said that they didn't have enough workers right know. We then told her that not all of us were eating. She then said we weren't going to be able to go in. I've been to other places like this size in San Antonio and Laredo. They have always been accommodating when they saw how many we were.
Alejandra I.
The owner is not only very professional but cares for customer comfort! The food was very tasty!
Valeria Hernandez
Food is good, service is trash. Owner and staff are controlling and will speak to you in a condescending way. Really wish they would work on this after the many negative reviews they have recieved, but they're too prideful to admit anything is wrong with their restaurant
Isaiah G
By far the rudest establishment I have ever visited. The food is not worth the customer service, if you would call what they do customer service. Food is overpriced, and people who say the Ramen is amazing here and the best they have eaten, have probably never left Laredo. Food is terrible. Staff is terrible. Parking is terrible. Wait time is terrible. You’d probably enjoy driving past this place more than you would enjoy their food.
DaQuawn W.
The waitress was very rude and denied me and my friends service for no good reason! The waitress claimed it was because our party was too big so We offered to split the party to accommodate for there lack of space and come at different times because we really wanted to try there food. The she kept changing the amount of people they where accepting and wasn't trying to work with us at all In the end she denied all of us service and we had waited outside in the cold. 100% not worth it
Abner G.
didn't want to seat us because we had party larger then 6. we were fine sitting in different tables and eating at different times but then made a d*** rule saying "since it's tuesday we can only have a party of 5" which we were still willing to comply with (had a party of 10), then she just tell us she can't serve us and tell us to come another day.
Best Ramen I've tried in Laredo. The broth is super flavorful (it's made of chicken and pork, except for the veggie one). Ramen is very well served. They even have a Veggie one which is extremely delicious. The appetizers are also very tasty, recently they introduced some chicken wings with unique flavors, haven't tried them but look very good. The place is not so big and a lot of people come to this place so expect to wait around 30-45 min to be seated (specially on cold days), although the wait is more than worth. We ordered the Spicy Naruto (if you like spicy food this is a great option, they also offer, for extra charge, a super spicy bomb which you can throw in any ramen, but that's made of habanero and other hot chillis so if you are not used to a lot of spiciness, don't ask for it), and the Tori Man Ramen is made of chicken (which is a good option for those who are not into spiciness) which is very good as well. As appetizer we went for the Kakuni Bao which is basically a bun with pork belly, some veggies and a sauce (a little spicy) and it's very tasty, we liked it a lot.
Abraham Mendez
As someone who grew up on the east coast and was exposed to a lot of cultural diversity, one of the biggest hurdles I've had to face since moving to Laredo is a severe lack of non-Mexican or non-Tex-Mex based restaurants in the area. And of those few restaurants advertising foods from other cultures, my experience has been that they usually end up tweaking the recepie a bit and put in a regional touch to their dishes. While the food still ends up being delicious in its own right most of the time, I can't help but feel misled and ultimately still craving the unaltered version of the food that the restaurant was originally advertising to serve.Enter Katsumi. It's a nice, quaint little hole-in-the-wall establishment that offers a refreshing option of difference in an area that is highly saturated with a pretty monogamous choice of meal options. The ramen is very delicious and brings a refreshing taste of authenticity that brings me back to home. There are several options in respect to broth and meat options (veggies too). They have several Japanese drinks and beverages to try too which is really neat.Honestly, the only thing that is mildly frustrating is the wait times due to capacity, partially because of the size of the establishment and partially because of responsible Covid protocols.Either way, its worth a try and I highly recommend it to those locals who want to try something new and possibly out of their comfort zone.
Robyn Reyes
What... is up.... with the STAFF! I saw them being rude to another patron for asking for lemons, it was a huge STINK (I assume I don't know all the facts, ignore it, I had a pleasant experience and continue to go). Next visit I get ignored at my request for any additives. When I ask again about soy sauce I get told "all the ingredients were already in the bowl" in the most condescending tone ever. I go when I wanna save myself a little hassle, but I make better ramen at home and won't be returning.
Allen Darlack
Didn't even get in. A group of two took our table of five. The waitress let them sit there instead of a table for two and told us that it will another hour after we waited 20- 30 min because they took our table (the couple brought in beer ?), We was next in line . She said she only had a table for three and a table for two. I said split us up for each table. The waitress said no , She cannot break a group up??? So bad management and too controlling. After this as we was leaving, a group of two cut the line, walked inside and just sat down. Bad place to go. For the food I cannot comment.
Sanjuana G.
Hated the service. Staff is super rude, we couldn't even enjoy our meal. Had high expectations for the place and we were left extremely disappointed with the service.
The restaurant need to change its hours to reflect the time it’s actually openI arrive 40 minutes before closing (which I figured should be enough time to be served and eat) and the lady at the front sees my truck parking and decides to turn off the “OPEN” sign and lock the door as we’re making our way inBecause of work I have an extremely busy scheduleThe last time I arrive to try to eat there, it was about 10 minutes past opening and there was already a line out the door..at the time I was trying to grab food before a session with a client but the wait took way too long so I had to leaveLast time I try to eat here :/
Best ramen ever!!! Would 100% reccomend it my parents took me and it had tasted so good, and is really worth it if your looking for good meal to stuff you up!! All interesting flavours and really looking forward to going back ❤️❤️?
I used to love eating at katsumi.. but now they have changed the recipe so much that it doesn’t taste the same… I recently went and my family didn’t like it anymore… and they don’t let you chose the tip amount or if you even want to leave a tip… you have to and you and they chose the amount…. Sorry to say they lost some customers….. don’t recommend it anymore
Food is mediocre and service is horrible. They are not family friendly nor accommodating to guests. If you are a paying customer they will gladly turn you away.
I went to give this restaurant a chance. I waited in line outside. After 20 minutes, they waitress asked us how many we were in our group. We told her 6 and she told us there was a limit of 5. We told her that we could sit in two separate tables. She then said that they didn't have enough workers right know. We then told her that not all of us were eating. She then said we weren't going to be able to go in. I've been to other places like this size in San Antonio and Laredo. They have always been accommodating when they saw how many we were.
The owner is not only very professional but cares for customer comfort! The food was very tasty!
Food is good, service is trash. Owner and staff are controlling and will speak to you in a condescending way. Really wish they would work on this after the many negative reviews they have recieved, but they're too prideful to admit anything is wrong with their restaurant
By far the rudest establishment I have ever visited. The food is not worth the customer service, if you would call what they do customer service. Food is overpriced, and people who say the Ramen is amazing here and the best they have eaten, have probably never left Laredo. Food is terrible. Staff is terrible. Parking is terrible. Wait time is terrible. You’d probably enjoy driving past this place more than you would enjoy their food.
The waitress was very rude and denied me and my friends service for no good reason! The waitress claimed it was because our party was too big so We offered to split the party to accommodate for there lack of space and come at different times because we really wanted to try there food. The she kept changing the amount of people they where accepting and wasn't trying to work with us at all In the end she denied all of us service and we had waited outside in the cold. 100% not worth it
didn't want to seat us because we had party larger then 6. we were fine sitting in different tables and eating at different times but then made a d*** rule saying "since it's tuesday we can only have a party of 5" which we were still willing to comply with (had a party of 10), then she just tell us she can't serve us and tell us to come another day.
Restaurantji Recommends
Best Ramen I've tried in Laredo. The broth is super flavorful (it's made of chicken and pork, except for the veggie one). Ramen is very well served. They even have a Veggie one which is extremely delicious. The appetizers are also very tasty, recently they introduced some chicken wings with unique flavors, haven't tried them but look very good. The place is not so big and a lot of people come to this place so expect to wait around 30-45 min to be seated (specially on cold days), although the wait is more than worth. We ordered the Spicy Naruto (if you like spicy food this is a great option, they also offer, for extra charge, a super spicy bomb which you can throw in any ramen, but that's made of habanero and other hot chillis so if you are not used to a lot of spiciness, don't ask for it), and the Tori Man Ramen is made of chicken (which is a good option for those who are not into spiciness) which is very good as well. As appetizer we went for the Kakuni Bao which is basically a bun with pork belly, some veggies and a sauce (a little spicy) and it's very tasty, we liked it a lot.
As someone who grew up on the east coast and was exposed to a lot of cultural diversity, one of the biggest hurdles I've had to face since moving to Laredo is a severe lack of non-Mexican or non-Tex-Mex based restaurants in the area. And of those few restaurants advertising foods from other cultures, my experience has been that they usually end up tweaking the recepie a bit and put in a regional touch to their dishes. While the food still ends up being delicious in its own right most of the time, I can't help but feel misled and ultimately still craving the unaltered version of the food that the restaurant was originally advertising to serve.Enter Katsumi. It's a nice, quaint little hole-in-the-wall establishment that offers a refreshing option of difference in an area that is highly saturated with a pretty monogamous choice of meal options. The ramen is very delicious and brings a refreshing taste of authenticity that brings me back to home. There are several options in respect to broth and meat options (veggies too). They have several Japanese drinks and beverages to try too which is really neat.Honestly, the only thing that is mildly frustrating is the wait times due to capacity, partially because of the size of the establishment and partially because of responsible Covid protocols.Either way, its worth a try and I highly recommend it to those locals who want to try something new and possibly out of their comfort zone.
What... is up.... with the STAFF! I saw them being rude to another patron for asking for lemons, it was a huge STINK (I assume I don't know all the facts, ignore it, I had a pleasant experience and continue to go). Next visit I get ignored at my request for any additives. When I ask again about soy sauce I get told "all the ingredients were already in the bowl" in the most condescending tone ever. I go when I wanna save myself a little hassle, but I make better ramen at home and won't be returning.
Didn't even get in. A group of two took our table of five. The waitress let them sit there instead of a table for two and told us that it will another hour after we waited 20- 30 min because they took our table (the couple brought in beer ?), We was next in line . She said she only had a table for three and a table for two. I said split us up for each table. The waitress said no , She cannot break a group up??? So bad management and too controlling. After this as we was leaving, a group of two cut the line, walked inside and just sat down. Bad place to go. For the food I cannot comment.
Hated the service. Staff is super rude, we couldn't even enjoy our meal. Had high expectations for the place and we were left extremely disappointed with the service.