Kettle Pancake House
5503 San Bernardo Ave, Laredo
(956) 722-8965
Recent Reviews
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Waiters were rude or making fun of people not giving tips or good tips….thats bullying and for them not to be a shame other customers listening
Service: 1
Not very clean under tables and the waiter didn’t speak very good english. Eggs were running instead of over medium well. The waiter was nice though. The “F” word was used ON THE RADIO. 😳 I asked waiter to turn down or off. He turned it down. The price advertised outside $5.99 is why I stopped. I’ve never been to your town.
Atmosphere: 3
Food: 2
Service: 3
I called in the order and the employee forgot to place it in the kitchen
Atmosphere: 4
Food: 4
Service: 2
I love it here, but today was just so disappointing. We got here at 10:10 and it is 10:43 and food is still not here. SMH . I would’ve understood if it was full but not even.
I used to visit the place, but now has bad customer service.. even with only 2 tables in the whole restaurant..
Atmosphere: 2
Food: 2
Service: 1
I’ve seen this restaurant for many years as I passed by. I decided to give it a try for the pancakes since ihop appeared to be full. I went in and sat in a booth. The atmosphere was that of an old run down dinner and no one to attend to you. After about 5 minutes, a waitress came by and I ordered the eggtravaganza (4 eggs over-easy) with hash browns and bacon. I also ordered two pancakes. It took about 30 minutes for the meal to come out. The waitress attitude towards the customer was that of “don’t bother me/don’t ask me”, the atmosphere felt like they didn’t want you there. When I finally got my meal, the hash browns were toasted “brown on top”and extremely hard. I felt like I was chipping at a small rock in my teeth. The eggs were “MEH.” The bacon was under cooked, soft (not crispy) and a taste that it was EXPIRED.. Such taste ruined my meal. I tried the pancakes and they tasted “blended and grainy.” I told the waitress to advise the cook of the expired bacon, but she just went back and removed the plate from my receipt. I ended up paying almost 15 dollars for a cup of coffee and two pancakes. First and last time I visit this restaurant. No customer service whatsoever and EXPIRED food.
Atmosphere: 1
Food: 1
Service: 1
Found a roach leg in my plate
I only buy the breakfast bars they are the best.
Atmosphere: 2
Food: 5
Service: 4
Place is very outdated but if you want good food at an affordable price, this is your place to go! The menu offered a variety of options like american and mexican plates. The dishes I ordered were flavorful and satisfying. However, the dining area itself felt a bit outdated. The decor and furnishings could use a refresh to create a more welcoming atmosphere. Despite this, the service was friendly, prices were reasonable, especially considering the generous portion sizes. I'd visit the place more often for a good breakfast or brunch meal, and to support local restaurants, especially this one thats been in the community for years!
Atmosphere: 4
Food: 5
Service: 5
We were here for a quick trip from Canada. Our son is learning Spanish in school and since we stayed the night at motel 6 across parking lot, we found this to be a great opportunity. Our son was able to practice his Spanish with the amazing server who was extremely attentive and accommodating. Loved our experience. Loved the food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffles, Country Fried Steak, Eggs Benedict
Restaurantji Recommends
Nice place but service was trash and eggs were terrible.
Atmosphere: 4
Food: 3
Service: 1
Recommended dishes: Country Fried Steak, Biscuits and Gravy
Great staff(very friendly), good environment, great honest breakfast! They have these “breakfast bars” I used to love as a kid in school! If you know you know! I 100% recommend good place to pop in start your day before an honest days work or even on those relaxing mornings!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffles, Breakfast Bars, Chicken Fried Chicken, Buttermilk Pancakes, French Toast, Nachos Grande
Honestly, now the play seems to be very old that a mother is very old. The restrooms are very old. Even the seat place are very old and antique. Even the parking lot is completely messed up and all the service was good. I don't have any complaint, no issue with the customer service and the and the people who is helping you out delivering your food. It's just when I asked for pancakes the the pancakes mix was completely. What's completely bitter.
Atmosphere: 2
Food: 1
Service: 5
I always try to eat local on vacation but this place you should just take a pass. Food quality seemed low and service quality was not great either.
Atmosphere: 2
Food: 3
Service: 2
Don’t recommend this place I came in with my family no one attended us and no menus or nothing and it’s my first and last time coming here.
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