The worst McDonald's I ever been in and all the McDonald's I never heard such a thing that they don't give you creamers on your coffee they have to put the creamers themselves and not for the customers and the workers are very rude with bad tempers I really don't recommend this place ❌❌❌👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼
Atmosphere: 1
Food: 1
Service: 1
Rigoberto Rodriguez
Bad service and nit enough employees!
Atmosphere: 1
Food: 3
Service: 1
Jazmin
I waited nearly an hour for a 10-piece meal.
Service: 1
Keyla Tijerina
Fix your damn machine for the receipt
Atmosphere: 1
Service: 1
Paulo Cantu
Are they serious about these wraps. Arrived home and threw it away.
Atmosphere: 3
Food: 1
Service: 4
a g
Hands down the worst McDonald's in Laredo. You can be parked on the drive through order box and 10mins later someone finally says something. Constant incorrect orders, and bad attitude. How is management still in charge? Who knows. I rather drive further to another location to get better service.
Atmosphere: 1
Food: 1
Service: 1
Grendy Trevino
I came around 4:20, and the service was horrible. We stood at the counter for like 15 minutes and all the employees just walked right passed us. Eventually a young man was told to help us, and his customer service skills were terrible. He hardly spoke to us and only talked to another employee, then he proceeded to forget to give us our drinks. When we finally got our food, the young lady basically threw the tray down without a word and walked away while we thanked her.
Jose Martinez
They really need a adult management they where really unprofessional childish atmosphere
Aurora Garcia
Pretty bad customer service, You need to check your place is 8 o'clock pm and the employees having a bless ignoring the customers ,your place was very dirty tables ,floors I am not recommending the place .
Chela Vargas
We go to this McDonald's every morning BUT lately is been taking really long to get your order the employees and the manager act like nobody knows what they are doing its been happening almost every day somebody from the main office needs to check on this please.
I bought a sundae. And after the lady told me that their was no sundaes. So I told her that's fine. Will I be getting a refund and she acted surprised so she asks me to proceed to the third window and ive been sitting here in my car for 30 mins waiting for my refund.
Service: 1
Francisco Cruz
I had a problem with my food during a busy morning, I called the store and spoke with Juan the manager… he was very courteous and professional. A few days later I went to the store to get my order replaced, once again I was met with professionalism and awesome customer service from Juan the manager. He made things right and my family and I had a great experience. Thank you sir we appreciate you! Trinity Roofing Solutions.
Atmosphere: 5
Food: 5
Service: 5
Kaycee Cruz
My dad and I were assisted by manager Juan today, and we just wanted to acknowledge how courteous and kind juan was! He helped us with an issue and made our experience great. Thank you Juan, for your kindness! Definitely does not go unnoticed! 🙏🏽
Atmosphere: 5
Food: 5
Service: 5
CiCi V
food is always cold. order is usually wrong or poorly prepared. you’ll spend 30+ minutes in the drive thru. not worth it!
The worst McDonald's I ever been in and all the McDonald's I never heard such a thing that they don't give you creamers on your coffee they have to put the creamers themselves and not for the customers and the workers are very rude with bad tempers I really don't recommend this place ❌❌❌👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼
Atmosphere: 1
Food: 1
Service: 1
Bad service and nit enough employees!
Atmosphere: 1
Food: 3
Service: 1
I waited nearly an hour for a 10-piece meal.
Service: 1
Fix your damn machine for the receipt
Atmosphere: 1
Service: 1
Are they serious about these wraps. Arrived home and threw it away.
Atmosphere: 3
Food: 1
Service: 4
Hands down the worst McDonald's in Laredo. You can be parked on the drive through order box and 10mins later someone finally says something. Constant incorrect orders, and bad attitude. How is management still in charge? Who knows. I rather drive further to another location to get better service.
Atmosphere: 1
Food: 1
Service: 1
I came around 4:20, and the service was horrible. We stood at the counter for like 15 minutes and all the employees just walked right passed us. Eventually a young man was told to help us, and his customer service skills were terrible. He hardly spoke to us and only talked to another employee, then he proceeded to forget to give us our drinks. When we finally got our food, the young lady basically threw the tray down without a word and walked away while we thanked her.
They really need a adult management they where really unprofessional childish atmosphere
Pretty bad customer service, You need to check your place is 8 o'clock pm and the employees having a bless ignoring the customers ,your place was very dirty tables ,floors I am not recommending the place .
We go to this McDonald's every morning BUT lately is been taking really long to get your order the employees and the manager act like nobody knows what they are doing its been happening almost every day somebody from the main office needs to check on this please.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
I bought a sundae. And after the lady told me that their was no sundaes. So I told her that's fine. Will I be getting a refund and she acted surprised so she asks me to proceed to the third window and ive been sitting here in my car for 30 mins waiting for my refund.
Service: 1
I had a problem with my food during a busy morning, I called the store and spoke with Juan the manager… he was very courteous and professional. A few days later I went to the store to get my order replaced, once again I was met with professionalism and awesome customer service from Juan the manager. He made things right and my family and I had a great experience. Thank you sir we appreciate you! Trinity Roofing Solutions.
Atmosphere: 5
Food: 5
Service: 5
My dad and I were assisted by manager Juan today, and we just wanted to acknowledge how courteous and kind juan was! He helped us with an issue and made our experience great. Thank you Juan, for your kindness! Definitely does not go unnoticed! 🙏🏽
Atmosphere: 5
Food: 5
Service: 5
food is always cold. order is usually wrong or poorly prepared. you’ll spend 30+ minutes in the drive thru. not worth it!
Atmosphere: 1
Food: 1
Service: 1
20 minutes waiting for the wrong order
Atmosphere: 1
Food: 1
Service: 1
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