McDonald's

9814 FM 1472, Laredo
(956) 712-9488

Recent Reviews

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K P

Picked up a Doordash order 12/5 at 2:30 and woman kept insisting that there was no order on the system. Showed her the order and that doordash would reimburse the company even if the order wasn't on the tablet, she said that that's not how that works (clearly doesn't even know how her own system works) and she flipped me off and locked the window when I kept showing her that she had to give me the order. lol she probably wanted to eat the damn order đŸ€ŁđŸ€Ł

Atmosphere: 1

Luis Villarreal

Very slow service especially mobile orders

Atmosphere: 1

Food: 3

Service: 1

Melani Barron

I was waiting for my curbside order for about 30 minutes then when the employee got here she forgot my drinks. Not to mention our food was cold. I normally don’t do reviews but this isn’t the first time it happens. Do better please, I work in fast food too and it isn’t that hard.

Atmosphere: 1

Food: 1

Service: 1

Renata Ibarra

Worst McDonald's in Laredo, horrible service and long wait, they gave me the wronh order twice! My kid even got a bitten chicken nugget. They should fire all the bad employees. Very rude and mean. No hospitality.

Atmosphere: 1

Food: 1

Service: 1

Jolyn “Reyna” Vasquez

We love McDonalds but if you’re trying to pick up breakfast before work or school in the morning. This place sucks at time. Ordered curbside took over 30 min that’s crazy! So unless u got about an hour to spare, this place is it!!!

Atmosphere: 1

Food: 3

Service: 1

Mike Gar

Breakfast bagels make it worth the wake up.

Atmosphere: 5

Food: 5

Service: 5

Carlos Salinas

Why is it, that every single order has to make me pull over and park in curbside. All I ordered was a Big Mac meal and a cheeseburger.

Atmosphere: 2

Food: 3

Service: 4

Martin A. Jr.

I order it thru the app for a faster pick up..yyeah no same thing, I know McD’s can be a little slow cauzs of limited 1 worker thru out the night, but man, 20mins to put it on delivery for just one order..& then to be the only vehicle in the drive thru to wait another 10mins?! Y’all had like 30-35mins to prepare 3 hotcakes lmao, crazy work, they should really be adding another worked or two.

Atmosphere: 1

Food: 1

Service: 3

Eddy Alvarez

This is the worst mcdonald's in the city.I hate their food.They always mess up my orders.They always cancel my orders.I could have gotten any other mcdonald's just that this is one of the closest ones to me

Atmosphere: 1

Food: 1

Service: 1

juan gonzalez

The service in and out and very professional

Kassandra

The he she refused to give me my mobile order because he said they do not take mobile orders after 12 then why did the app let me place the order yet he can not give me what I paid for and made me order at the window making me pay once again then wasted my time telling he wasn’t going to complete the transaction wasted 15 mins plus I will not get a refund from my mobile order till 7 days


Atmosphere: 1

Food: 1

Service: 1

Ivan Cordova

Love the tea from this location

Food: 5

Service: 5

Trey

Its been 3 times i go too this location and get put in the parkong lot for 15-30 minutes for a single cheese burger and ever time i wait too the point too where i have too get out of my car and enter the building too ask about the order and i find it sitting on the side all cold and it gets handed too me and the employees walk off, it would be so much faster too drive too another mcdonalds 3 miles away too make a order there and return home. Never using the drive thru too this location again.

MAVERICK

This is more of a rant about this place.
The people who work at any McDonalds kind of already don’t care. I’d know, I worked there. About themselves or anything. This one specifically, is the worst in town. Bad service, I’d know, I worked there. There’s a leaderboard of all the McDonalds in kitchen for quality check, the one in mines is always at the bottom.

Food is stale. Which sucks cuz I love McDonald’s.

Worst thing, I DoorDash a lot for extra cash. They can never fix their system during the night. It’s been years, and so many orders go by their way and they can never do them. I always have to cancel their order. I’m sure they just want another excuse to be lazy and do nothing. How hasn’t this been fixed? How are they not annoyed by every dasher that comes by and have to explain “system is down”
 oh cuz they’d rather do nothing than fix it. Yeah, I forgot.

I’m sure the owner loves the fact his employees and even managers are so content with mediocrity. How has this been a problem for a year already and nothing ever gets fixed.

Atmosphere: 1

Food: 1

Service: 1

Aly A

I was ordering they got my order wrong I asked for a 10 piece meal and they said they don’t have that but they did I had to order again and I asked for a frozen Dr Pepper they gave me a frozen Powerade

Food: 5

Service: 2

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