McDonald's
2515 Jacaman Rd, Laredo
(956) 712-8171
Recent Reviews
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Had me waiting for an hour and when I asked the manager what was the wait she shrugged her shoulders and just walked away. Very rude.
Service: 1
very unhealthy but mcdonalds is always good for a quick tasty meal/coffee when you need one
Atmosphere: 4
Food: 4
Service: 4
This location is fast and friendly. They don’t make you wait long for your meal. This is my go to location.
Atmosphere: 5
Food: 5
Service: 5
Called to complain about my order and Manager on duty hanged up on me and is not answering my call. Very lack of knowledge very unprofessional for a manager. McDonald’s manager on duty at 12 midnight on 1/12/2025 . Very very unprofessional.
Service: 1
Good excellent
Atmosphere: 5
Food: 5
Service: 5
terrible, went through the drive through and they sent me to curbside. i go wait then they then bring out only one of my items and tell me to have a nice night. i now have to enter the restaurant after waiting half an hour where they give me the wrong items to fulfill the order and when i ask for them to be corrected end up waiting another 30 minutes. i leave with the “correct” order to get home and find it completely wrong
Atmosphere: 1
Food: 1
Service: 1
Nothing but attitude and stale food
Atmosphere: 1
Food: 3
Service: 1
Waited for more than 20 minutes for my food. In drive thru
Food: 3
Service: 1
Im pissed asf!!! Why the hell am i waiting over 30 mins for a mobile order and to top it off it was cold i had to get down and get my food due to the ammount of time waiting for it like the whole point of the mobile order is to gwt it through drive theough and be done. No one was infront of me other than 4 cars behind me so why was it taking 30+ pleaseeeee and if ur understaffed communicate with the guest thats literally how u provide good service i work in the restaurant so i get it but 30min+ for a mcdonals order is crazy
Atmosphere: 3
Food: 3
Service: 1
I like the cheeseburger and nuggets, but the service needs to improve. Today, I ordered 3 happy meals for my grandsons, and it took a long time for my order to come out. I was told to park on a certain number and that my food would be right out. Not.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Mcdouble, Chicken Mcnuggets
Restaurantji Recommends
McDonalds stop hiring only stoned kids!!! We went through the drive through and they told us to go curbside AND FORGOT ABOUT US. 7 Cars got served first before i finally went in and told them that they forgot about us... And then all meals were missing the sauces, they didnt give us any ketchup or napkins.
Seriously? ☹️
Atmosphere: 2
Food: 3
Service: 1
Late orde and incomplete and jump my orde.
Atmosphere: 1
Food: 3
Service: 2
Food was cold. Not freshly made after asking and waiting for it to be freshly made/cooked.
Very disappointed.
Food: 1
Service: 1
McDonald's breakfast is always affordable, hot, and thr taste is consistent.
Parking: Plenty of space for curbside, none curbside, and they have a two lane drive thru.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg & Cheese Biscuit
Sorry to say but this location needs to work on their service especially at the drive thru. Many times I pull up and it’s just dead silence. At times I’ll say hello and nothing, and at times I’ll continue to repeat hello and then I’ll get an annoyed voice saying wait or to hang on. How about greeting the customer letting them know that you know that they are there and then let them know that you’ll be right with them. What happened to good old fashion customer service? We understand that you can be busy, but address the customer first letting them know that. Remember you are there for the customer. We can always choose to go somewhere else. Just my thought and feelings about this location. Please work on your customer service at the drive thru.
Atmosphere: 3
Food: 4
Service: 1
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