Pizza Hut
1519 Guadalupe St, Laredo
(956) 722-0222
Recent Reviews
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Worse customer service ever manger Brenda needs a class on manners…hour going on two hours delivery for just ONE PIZZA!!!
And it’s always the same full of excuses and lies.
Terrible customer service
Service: 1
Crazy. Ordered for delivery at 4:49 pm to just get told at 6:10pm that my order is barely going to be delivered. Kept getting sent to customer service & kept stalling “5-10mins your order will be there” waste of time. Cant even follow delivery instructions aswell. How are you gonna send a delivery driver with no phone? Its super crazy how they are working.
I was being very cooperative but for them to have me wait 1hour for food that can be delivered in less than 30-40 mins. Never order for delivery, order for pick up.
I hope they have the order ready by the time you pick up aswell.
The employees there dont care if you cancel or not aslongest they dont work or deliver anything they are fine. Im not satisfied with the service at all.
Atmosphere: 2
Food: 2
Service: 2
Order took close to 2hrs to arrive and when it finally did, it was cold.
Atmosphere: 1
Food: 2
Service: 1
The pizza and the boneless were very good but I waited 1 hour because they didn't put my order in the system and the lady left, and instead of an apology they only told us that in 10 more minutes the pizza would come out
Atmosphere: 2
Food: 4
Service: 1
My favorite🥤is not here but good food
Food: 5
Service: 3
Walked in for dine in and they had 0 customers dining in. The employees then proceeded to inform us that they were “busy and backed up” and that they will take over 45 mins to get our order. They practically drove us out -.- so we left to the Saunders Pizza Hut which they gave us amazing service. Management definitely needs to change here in this Pizza Hut.
Atmosphere: 1
Service: 1
This place has really gone down hill !
If you are reading this , you are better off going to little Ceasar next door
Delivery , carry out and dine in
All received one star
Atmosphere: 1
Food: 1
Service: 1
Low customer service. Not impressed with the service. Managers work on improving for future customers
Atmosphere: 1
Food: 3
Service: 1
Arrived, sat down, took bout 20 mins for a waiter to take my order. Then when I did get my food, it took for me to get up and ask for a refil. After im done, i ask for a box to go but Supervisor takes a while to get me the box.
Only reason Im giving 3 stars, the food was super good! If not, they would of gotten a 1 stars
Atmosphere: 3
Food: 5
Service: 2
Restaurantji Recommends
Very good food but I've been here sitting for over an hour waiting for 2 pizzas.
Atmosphere: 2
Food: 4
Service: 1
They make a good pizza, not like the Italian one, but for sure better than many Italian pizzerias(in Italy).
Atmosphere: 3
Food: 4
Service: 5
Took forever and waiting for my food worker yelling at each other never come he again. HORRIBLE SERVICE!!!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Calzone
Pizza Hut has the best lunch you can ever have. And when I say "ever" I mean "EVER." You can get a personal pan pizza and a pasta, plus a salad (you know? for the diet) for around $10. If you don't think that's enough food, then I suggest you take a long hard look at your life cause you are most definitely a glutton and going to hell. According to "Dante's Inferno" and if you believe that sort of thing. If you think that's more than enough food then I suggest you share it with someone. Especially someone you love, cause nothing makes the world a better place like sharing a good meal with someone you love. Well sharing a meal with a loved one and Hulkamania. Hulkamania taught us to call everyone you meet "brother" and it also taught us that you are a real American and a real American fights for the right of every man. So go to Pizza Hut to have lunch and remember to share your food with a loved one. This will guarantee your passage to heaven and keep Hulkamania alive.
The place was clean and they served us very well, the prices are very high that's why the place has almost no customers although the food is very delicious but you have to be very hungry to eat and pay at those prices
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Personal Pan Pizza, Pepperoni Calzone, Breadsticks
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