Popeyes Louisiana Kitchen
2801 E Saunders St, Laredo
(956) 727-8837
Recent Reviews
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The manager was very ignorant and he was very rude in the way that he talked and he wouldn’t even attend us when trying to get plates and the food was also bad the chicken was hard and I knew it had been out for hours
Atmosphere: 2
Food: 1
Service: 1
The worst....
Food: 1
Service: 1
Manager always in a bad mood, total of 4 employees and nobody acknowledge you in there. Bad customer service and food was cold.
Atmosphere: 2
Food: 2
Service: 1
STOP COMING HERE!!
I have worked service and food industry, at places that had hours long rushed. So I can't understand why every time I come to any of Popeyes' locations some always goes wrong. But after this I am definitely not coming back to any of them. I came to the order carry out. The lady in the counter was in training, so I was understanding about it, we've all been there. So after over 5 minutes of trying to make a simple order it was done and I paid. Got my drinks and sat down to wait. One customer after another came and went with their order and after 10 min I decided to confront these clowns about my order before me. I was the only customer in the lobby when I made my order by the way. So apparently this lady charged my order but no one bothered to ring it in.
Like I said, I've done this before and it is not a difficult job.
You either need better trainers or stop hiring incompetent people. And then you're amazed that customers are angry when you can't do a simple job. Ridiculous. I wish I could give them a lower score then a 1.
Get on the ball! I am not coming back, I can make better and healthier fried chicken at home! Don't waste your money here!
Atmosphere: 1
Food: 2
Service: 1
Very bad experience, the manager Diego in charge that day gave me about 6 potatoes in one order, the chicken tasted ugly and cold and I was dialing since I don't live nearby to let them know that the box was in bad condition, no one answered nor did they have cars to not answer and Just today another manager named Artemio finally answered me and he told me the potatoes were good but the chicken wasn't why I didn't complain that same day and he hung up on me as you can see disrespectful people without the clients they wouldn't have work just like One always has to take good care of the place, bad treatment and quality, that's why it has such low reviews.
Atmosphere: 1
Food: 1
Service: 1
Never again coming to this popeyes location.
Food: 1
Service: 1
I got sick because the chicken was raw and they didn't give me coke or the ingredients I asked for.
But since I was very hungry and I live far from the place, I didn't want to return and that was my mistake.
Atmosphere: 1
Food: 1
Service: 1
Don't like much to eat fried food but it's fine ones I feel like eating couple of Popeyes fried chicken not that I don't like but let's say it's a special occasion thanks you guys good job until the next one awesome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Signature Chicken Combo
Has been improving with customer service
Atmosphere: 4
Food: 5
Service: 5
Very good place
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Let me start with the service, it is one the most pitiful services you can find in restaurants! When you walk in to order it’s like you not there trying to order, and I’m a tall guy I’m pretty sure they can see me! You order and have to repeat your order cause I guess all them delayed fryer timer beepers broke their eardrums from letting the chicken over sit in the fryer!! Last time my chicken took 45 minutes to be handed to me and when I got home it was not fresh, but dry and over cooked! I angrily told the front counter person that my order was already going on 45 minutes and it was this Luigi looking dude that said it wasn’t 45 minutes which I proved him wrong with my receipt! The manager lady there has to shape up that store pronto!!
Atmosphere: 4
Food: 1
Service: 1
Excellent chicken in its different presentations and also the elbow soup, salads and puree.
Atmosphere: 4
Food: 4
Service: 4
Very delicious chicken, something different from what we eat in
Atmosphere: 4
Food: 5
Service: 4
The was very neat and clean and the fast courteous service
Atmosphere: 5
Food: 5
Service: 5
The chicken is very tasty but the pieces were very small, the sweet tea is not so sweet and in the bathroom there was no soap to wash my hands or paper
Atmosphere: 3
Food: 3
Service: 3
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