Of all the Posh locations, this is the only one that is poorly organized in terms of staff. They don’t communicate with each other.
Atmosphere: 5
Food: 5
Service: 1
Claudia Martinez
Delicious
Mariela Gonzalez
Very disappointed with my last visit. I placed an order for two rainbow rolls with just tuna and salmon. I told the person over the phone to not include the other fish and told her I think it is tilapia. She agreed with me that it was tilapia and I told her okay please not that just the other two fish. I also ordered a rice to go with the order. Upon getting there I was greeted right away, serviced great, and they gave me my order. I get home and see that the fish I did not want was on the roll so I check the receipt and I see they put "No Queso." I called to let them know so they can remake the roll as I clearly mentioned what I wanted for my order. The girl on the phone did not know what to do so she handed me to a manager. I explained to the manager what I ordered and he began to correct me that the fish I did not want was red snapper. I told him that I do not know what the fish is since I always take it off but that I clearly stated to the girl on the phone that I wanted only Tuna and Salmon. Never did I mention no queso, which is cream cheese btw. I then told them I was already on the way with the sushi since I like 15 away from the restaurant making a 30 min ride to and back. Upon entering the restaurant I was not acknowledged for about 5 minutes which was frustrating as the 4 hosts and Manager (who I spoke to on the phone) clearly saw me waiting. It wasn't until the other manager saw me and helped me out and took my rolls to the back. I waited an additional 10ish minutes for my food and was given to me by the manager whom I spoke on the phone with with the most I want to avoid talking to you attitude. I then spoke to him on the side and reexplained to him that while I understand people can make mistakes I had repeated my order to the host multiple times before placing my order and how doing a a long drive back to get my correct order is very frustrating. Apart from that the rice I had ordered was now cold. All the manager did was give a cold apology and walked away. Apart from all of this the sushi replacement that I got was correct. However, there was pieces of clear plastic wrapping in between the rolls. I was going to call to inform them but I already had a sour taste in my mouth and knew they were going to disregard me like they had done minutes before. Please note that my order was almost $50 for two rolls and a order of rice. So this isn't a cheap sushi establishment compared to other sushi places in Laredo. I am beyond disappointed with this experience as I had been coming to this restaurant for years. Back when this same manager was a server. While I can take slow service and understand things can happen. I do not appreciate being treated in the matter I was in this last visit. I do not know if I would come back to this establishment again after this experience.
Atmosphere: 2
Food: 2
Service: 2
ii G
Worth every cent. Could never go wrong with the Villareal roll 🍣 and the crab salad. Everything is so tasty
Fernanda San Miguel
Posh is a guarantee of good food Everything is quality and whatever you try on the menu is delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sushi
Reynald Grattagliano
Delicious, fantastic.
Atmosphere: 5
Food: 5
Service: 5
Lulu Gonzalez
Anoche fuimos a cenar un grupo de amigas con sus hijas y bebés. En el restaurant nos encontramos a una persona que conocemos y nos estábamos saludando en un pasillo y de repente el gerente de este restaurant de una forma muy grosera nos dijo que no podíamos obstruir el pasillo y lo hizo delante de toda la gente. La verdad nos avergonzó a todas, porque la mayoría de los comensales se dieron cuenta. Nos salimos para afuera todas, solo se quedó una amiga con la persona que nos encontramos ahí y dice ella que el gerente volvía a pasar y decía lo mismo. Yo entiendo que nos diga pero hay formas de decir. Fue muy grosero ese señor. Al final decidimos no volver ahí
Ashley Peralta
Our dining experience was truly uplifting! The attentive staff created a warm, welcoming atmosphere that made us feel right at home, we don’t live in Laredo anymore, so, this really brought back memories. The flavorful dishes and delightful drinks not only satisfied our taste buds but also nourished our spirits. Posh was definitely a wonderful reminder of what good food can make you feel.
Atmosphere: 5
Food: 5
Service: 5
Adbeel Samaniego
Highly recommended, everything very rich, and above all the attention
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Quesadillas Gobernador
OO E
On August 28, one of her manager made me feel very uncomfortable, I went to pick up an order I made on the phone and in front of me she yelled at one of the cashiers.
I ordered a "chipotle sauce" because I didn´t know the name, the very friendly cashier helped me and brought the sauce but it wasn´t the one I needed, she explained to me which others they had and we come to the conclusion that I needed "Spicy mayo", the manager unknowingly began to yell at her and treat her badly in front of me, I explained to her that it was my mistake and she continued to treat her very badly.
They shouldn´t have that kind of people in customer service, it just left me with a bad taste in my mouth and concern for the poor girl.
Restroom need more attention it say a lot about cleanest
Atmosphere: 4
Food: 4
Service: 3
James Fernando
The food is really good, and the appetizers are amazing. The service wasn't what I expected. A small party should be quick and easy, you sit down and order and get your food, and let's go. I've eaten at the other location on Del Mar close to the Target where they are more attentive. Here, the time to get the attention of the server and order took too long. I felt ignored. The food made up for it, but it's sad to experience these types of things
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Sushi, Salmon Croquettes
Elsa Celis
Very good tuna tiradito
Atmosphere: 4
Food: 5
Service: 4
Jason Smith
yum yum
Atmosphere: 5
Food: 5
Service: 5
Diana Damián
I was a regular customer of the restaurant, but my last experience was very disappointing. Today I shared a tuna tiradito with my sister, and we both suffered intense stomach pain and nausea shortly after eating. The tuna was clearly not fresh, which was surprising given the standard of the restaurant. In addition, the service was not as attentive as on previous occasions and, to make matters worse, the quality-price ratio left a lot to be desired. The price is not justified by the quality they offer. We are disappointed and concerned about the standards of the place. Unfortunately, I don't think I'll be back.
Of all the Posh locations, this is the only one that is poorly organized in terms of staff. They don’t communicate with each other.
Atmosphere: 5
Food: 5
Service: 1
Delicious
Very disappointed with my last visit. I placed an order for two rainbow rolls with just tuna and salmon. I told the person over the phone to not include the other fish and told her I think it is tilapia. She agreed with me that it was tilapia and I told her okay please not that just the other two fish. I also ordered a rice to go with the order. Upon getting there I was greeted right away, serviced great, and they gave me my order. I get home and see that the fish I did not want was on the roll so I check the receipt and I see they put "No Queso." I called to let them know so they can remake the roll as I clearly mentioned what I wanted for my order. The girl on the phone did not know what to do so she handed me to a manager. I explained to the manager what I ordered and he began to correct me that the fish I did not want was red snapper. I told him that I do not know what the fish is since I always take it off but that I clearly stated to the girl on the phone that I wanted only Tuna and Salmon. Never did I mention no queso, which is cream cheese btw. I then told them I was already on the way with the sushi since I like 15 away from the restaurant making a 30 min ride to and back. Upon entering the restaurant I was not acknowledged for about 5 minutes which was frustrating as the 4 hosts and Manager (who I spoke to on the phone) clearly saw me waiting. It wasn't until the other manager saw me and helped me out and took my rolls to the back. I waited an additional 10ish minutes for my food and was given to me by the manager whom I spoke on the phone with with the most I want to avoid talking to you attitude. I then spoke to him on the side and reexplained to him that while I understand people can make mistakes I had repeated my order to the host multiple times before placing my order and how doing a a long drive back to get my correct order is very frustrating. Apart from that the rice I had ordered was now cold. All the manager did was give a cold apology and walked away. Apart from all of this the sushi replacement that I got was correct. However, there was pieces of clear plastic wrapping in between the rolls. I was going to call to inform them but I already had a sour taste in my mouth and knew they were going to disregard me like they had done minutes before. Please note that my order was almost $50 for two rolls and a order of rice. So this isn't a cheap sushi establishment compared to other sushi places in Laredo. I am beyond disappointed with this experience as I had been coming to this restaurant for years. Back when this same manager was a server. While I can take slow service and understand things can happen. I do not appreciate being treated in the matter I was in this last visit. I do not know if I would come back to this establishment again after this experience.
Atmosphere: 2
Food: 2
Service: 2
Worth every cent. Could never go wrong with the Villareal roll 🍣 and the crab salad. Everything is so tasty
Posh is a guarantee of good food
Everything is quality and whatever you try on the menu is delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sushi
Delicious, fantastic.
Atmosphere: 5
Food: 5
Service: 5
Anoche fuimos a cenar un grupo de amigas con sus hijas y bebés. En el restaurant nos encontramos a una persona que conocemos y nos estábamos saludando en un pasillo y de repente el gerente de este restaurant de una forma muy grosera nos dijo que no podíamos obstruir el pasillo y lo hizo delante de toda la gente. La verdad nos avergonzó a todas, porque la mayoría de los comensales se dieron cuenta. Nos salimos para afuera todas, solo se quedó una amiga con la persona que nos encontramos ahí y dice ella que el gerente volvía a pasar y decía lo mismo. Yo entiendo que nos diga pero hay formas de decir. Fue muy grosero ese señor. Al final decidimos no volver ahí
Our dining experience was truly uplifting! The attentive staff created a warm, welcoming atmosphere that made us feel right at home, we don’t live in Laredo anymore, so, this really brought back memories. The flavorful dishes and delightful drinks not only satisfied our taste buds but also nourished our spirits. Posh was definitely a wonderful reminder of what good food can make you feel.
Atmosphere: 5
Food: 5
Service: 5
Highly recommended, everything very rich, and above all the attention
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Quesadillas Gobernador
On August 28, one of her manager made me feel very uncomfortable, I went to pick up an order I made on the phone and in front of me she yelled at one of the cashiers.
I ordered a "chipotle sauce" because I didn´t know the name, the very friendly cashier helped me and brought the sauce but it wasn´t the one I needed, she explained to me which others they had and we come to the conclusion that I needed "Spicy mayo", the manager unknowingly began to yell at her and treat her badly in front of me, I explained to her that it was my mistake and she continued to treat her very badly.
They shouldn´t have that kind of people in customer service, it just left me with a bad taste in my mouth and concern for the poor girl.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Restroom need more attention it say a lot about cleanest
Atmosphere: 4
Food: 4
Service: 3
The food is really good, and the appetizers are amazing. The service wasn't what I expected. A small party should be quick and easy, you sit down and order and get your food, and let's go. I've eaten at the other location on Del Mar close to the Target where they are more attentive. Here, the time to get the attention of the server and order took too long. I felt ignored. The food made up for it, but it's sad to experience these types of things
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Sushi, Salmon Croquettes
Very good tuna tiradito
Atmosphere: 4
Food: 5
Service: 4
yum yum
Atmosphere: 5
Food: 5
Service: 5
I was a regular customer of the restaurant, but my last experience was very disappointing. Today I shared a tuna tiradito with my sister, and we both suffered intense stomach pain and nausea shortly after eating. The tuna was clearly not fresh, which was surprising given the standard of the restaurant. In addition, the service was not as attentive as on previous occasions and, to make matters worse, the quality-price ratio left a lot to be desired. The price is not justified by the quality they offer. We are disappointed and concerned about the standards of the place. Unfortunately, I don't think I'll be back.
Atmosphere: 3
Food: 1
Service: 3
Loading...