Taco Palenque Loop 20

We just needed a snack before meeting the kids in a few hours. The food was good. A salsa bar with chips was very good. A notch or two higher than fast food or Taco Bell.

Atmosphere: 5

Food: 5

Service: 5

Very bad service. Waited 45 min for my order and employees see you and won’t even ask if u need help.

Great food!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Taco Palenque, Fajitas, Nachos

Six years later and this taco palenque still sucks.

very poor customer service, i called to verify my delivery order & they freakin hanged up on me

Service: 1

The service has been improved in the last two weeks, food service has been a lot better!

Atmosphere: 5

Food: 5

Service: 5

This location. Always takes forever 20-30 minute wait. Drive -thru order just for beans and cheese. Everyone always need to be pulled up to side. To the point where you can't move around.

Atmosphere: 1

Food: 3

Service: 1

My morning breakfast stop.

Atmosphere: 5

Food: 5

Service: 5

One of the newer restaurant. Clean dining areas. I was pleasantly surprised at the in house made corn tortillas, they are delicious. Consistently great menudo, beans and fideo.

Atmosphere: 5

Food: 5

Service: 5

Great value and tasting Tex-Mex food, but the to-go orders are always wrong!

Atmosphere: 4

Service: 3

Waited 20 minutes for 3 tacos, pirata was cold,4 strips of fajita. Drive thru and lobby same thing always taking 20 to 30 minutes.

Oct 28th...waited 5 to 8 minutes in front of counter...waited for someone to take my order..lady who was on break had to get up from her time off to call somebody to take my order...nobody tended to front of store had to leave to take my business elsewhere...where are crew leaders or managers...

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Fajita Taco

Best one I been too, friendly staff, and much cleaner.

This review is based on multiple visits, mostly through the drive-thru. Every time, the experience has been disappointing. Orders take 20–30 minutes even when the app says they’re ready for pickup. Food is dry, lacks flavor, and feels low quality. Customer service is poor—staff are unorganized and show no compassion or concern when you voice issues. Orders are often wrong with zero quality control. The food doesn’t reflect the price. This location needs better management and kitchen productivity.

Atmosphere: 1

Food: 1

Service: 1

Days ago went with my family for breakfasts and the attention was very good, they make you feel like in home.

Atmosphere: 5

Food: 5

Service: 5

Terrible service on the drive-thru. They leave you waiting for 30 minutes or more for a chicken fajita plate. What's the point of the drive-thru then? They probably don't have good management.

Service: 1