I didn’t get my food. Morning manager made no help. Lost my rewards. Today I made an online curbside order. After arrival around 5/6 minutes later manager comes outs asked what my order was. I showed the order with the time and I allowed her to take my phone. She comes outs and tells me my order is ready and will be out shortly. Around 7/8 minutes later she comes outs and tells me to call customer service because my order didn’t appear just my name and 0. I called, waited, and no response all agents were busy. My fiancé went to tell her, and she said we had to keep on trying. Long story short I didn’t get my free food and I lost my points. This is for the Monday Morning Manager. Overall I love my Whataburger.
Atmosphere: 2
Food: 1
Service: 1
Martin Blanco
Honestly, great service, the manager made sure I got my breakfast order even if I had placed it late. Need more managers like her.
Ben Vargas
Despite from the place being packed, they got my order quickly and correct. They were pretty quick about getting customers in and out in a timely manner.
Atmosphere: 5
Food: 5
Service: 5
Sandra Ana
I love Whataburger... But the latest app upgrade is horrible...
Atmosphere: 5
Food: 5
Service: 5
ELCM
I always come to this whataburgar and the food is great but the staff is normally very…unhappy to be working. I work retail/cashier so I understand how draining it can be to work with so many people on a daily basis, so it was SO REFRESHING to have Ashley at the drive through window! She was so bubbly and sweet and EXTREMELY POLITE!! She should be the standard for customer service and guest engagement 100%!!
Atmosphere: 5
Food: 4
Service: 5
Saul Martinez
My spicy chicken burger was well cooked, spicy and delicious. Service was good but place is chaotic busy
Atmosphere: 1
Food: 4
Service: 3
Javier Soto
Good fast food
Atmosphere: 4
Food: 5
Service: 5
Aracely Alvarez
Amazing customer service by and.Erick he found a solution to my problem! 100% recommend
ArtGuitar 101
Line was around the block going slow, came home made a triple smash burger in 10 mins. Been in those lines, people take forever to order and workers take forever to move it along. Just cook at homes save money and most importantly… TIME!
Perfect burgers
Atmosphere: 5
Food: 5
Service: 5
I didn’t get my food. Morning manager made no help. Lost my rewards. Today I made an online curbside order. After arrival around 5/6 minutes later manager comes outs asked what my order was. I showed the order with the time and I allowed her to take my phone. She comes outs and tells me my order is ready and will be out shortly. Around 7/8 minutes later she comes outs and tells me to call customer service because my order didn’t appear just my name and 0. I called, waited, and no response all agents were busy. My fiancé went to tell her, and she said we had to keep on trying. Long story short I didn’t get my free food and I lost my points. This is for the Monday Morning Manager. Overall I love my Whataburger.
Atmosphere: 2
Food: 1
Service: 1
Honestly, great service, the manager made sure I got my breakfast order even if I had placed it late. Need more managers like her.
Despite from the place being packed, they got my order quickly and correct. They were pretty quick about getting customers in and out in a timely manner.
Atmosphere: 5
Food: 5
Service: 5
I love Whataburger... But the latest app upgrade is horrible...
Atmosphere: 5
Food: 5
Service: 5
I always come to this whataburgar and the food is great but the staff is normally very…unhappy to be working. I work retail/cashier so I understand how draining it can be to work with so many people on a daily basis, so it was SO REFRESHING to have Ashley at the drive through window! She was so bubbly and sweet and EXTREMELY POLITE!! She should be the standard for customer service and guest engagement 100%!!
Atmosphere: 5
Food: 4
Service: 5
My spicy chicken burger was well cooked, spicy and delicious. Service was good but place is chaotic busy
Atmosphere: 1
Food: 4
Service: 3
Good fast food
Atmosphere: 4
Food: 5
Service: 5
Amazing customer service by and.Erick he found a solution to my problem! 100% recommend
Line was around the block going slow, came home made a triple smash burger in 10 mins. Been in those lines, people take forever to order and workers take forever to move it along. Just cook at homes save money and most importantly… TIME!
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
The food was very delicious.
The lack of meat flavor 😕
Atmosphere: 3
Food: 3
Service: 5
Take SUPER long just to give out an order that was for pick up more than 15mins waiting HORRIBLE!!
Service: 1
Great customer service always food hot
Atmosphere: 5
Food: 5
Service: 5
Always fresh and very tasty.
Atmosphere: 5
Food: 5
Service: 5
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