Whataburger
4416 TX-359, Laredo
(956) 712-9889
Recent Reviews
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I went tonight at 3am and tbh the line took a while but the food was fresh & I got the crispiest Dr.Pepper on earth, it was so good. Also, the service was so good The lady was so sweet. Love it
Amazing Place gray customer service on insulin got held I didn't have to wait long everybody was nice when I went up there literally 5 minutes ago everybody has did you get help did you get help that's what I call real customer service their trainee was on the register and she did an amazing job
Atmosphere: 5
Food: 5
Service: 5
Yes it’s just a whataburger restaurant but the service was good and the staff was friendly. Food was exactly as ordered.
Atmosphere: 4
Food: 5
Service: 5
Received great service and we got our food pretty fast and the food was good but the fries were a little cold but other than that it was good
Atmosphere: 4
Food: 5
Service: 5
Perfect burgers
Atmosphere: 5
Food: 5
Service: 5
I didn’t get my food. Morning manager made no help. Lost my rewards. Today I made an online curbside order. After arrival around 5/6 minutes later manager comes outs asked what my order was. I showed the order with the time and I allowed her to take my phone. She comes outs and tells me my order is ready and will be out shortly. Around 7/8 minutes later she comes outs and tells me to call customer service because my order didn’t appear just my name and 0. I called, waited, and no response all agents were busy. My fiancé went to tell her, and she said we had to keep on trying. Long story short I didn’t get my free food and I lost my points. This is for the Monday Morning Manager. Overall I love my Whataburger.
Atmosphere: 2
Food: 1
Service: 1
Honestly, great service, the manager made sure I got my breakfast order even if I had placed it late. Need more managers like her.
Despite from the place being packed, they got my order quickly and correct. They were pretty quick about getting customers in and out in a timely manner.
Atmosphere: 5
Food: 5
Service: 5
I love Whataburger... But the latest app upgrade is horrible...
Atmosphere: 5
Food: 5
Service: 5
I always come to this whataburgar and the food is great but the staff is normally very…unhappy to be working. I work retail/cashier so I understand how draining it can be to work with so many people on a daily basis, so it was SO REFRESHING to have Ashley at the drive through window! She was so bubbly and sweet and EXTREMELY POLITE!! She should be the standard for customer service and guest engagement 100%!!
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
My spicy chicken burger was well cooked, spicy and delicious. Service was good but place is chaotic busy
Atmosphere: 1
Food: 4
Service: 3
Good fast food
Atmosphere: 4
Food: 5
Service: 5
Amazing customer service by and.Erick he found a solution to my problem! 100% recommend
Line was around the block going slow, came home made a triple smash burger in 10 mins. Been in those lines, people take forever to order and workers take forever to move it along. Just cook at homes save money and most importantly… TIME!
Atmosphere: 1
Food: 3
Service: 1
The food was very delicious.
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