For the past month or two when I order via the app to pick up on my way to work, I have ended up waiting 10-15 minutes when I get to the store for my order. This is even when there is no one in the drive thru and minimal patrons in the store. They have stopped greeting customers when they come in, are continually having personal conversations and ignoring customers, and working at a snail’s pace without even acknowledging customers waiting for their app orders.
Atmosphere: 2
Food: 4
Service: 2
Sheila Henson
I just came through the drive thru to pick up my mobile order and usually I don’t have any problems but today when I came through a woman ( I think her name was Gina) was very rude and had an attitude with me. I orders two drinks and she only gave me one, when I told her there were two drinks she got mad and said “ what was the other drink? It was food or a drink?” I let her know I had a venti iced blonde vanilla latte, then she got an attitude with me and said to the bar I had a matcha I tried to correct it but she closed the window in my face. She was very rude and unprofessional
Service: 1
Lewis Clements
I’ve always loved this location but recently, it’s just gotten out of hand. It could be the holidays or just the influx of people moving to the area, but the wait time is ridiculous. I waited 40 minutes for an in-store mobile order and only was able to get one coffee out of a coffee and sandwich order before I had to leave for work. It is not the baristas fault whatsoever, because every time I am there there are stacks of drinks on the counter that are addressed to ghost customers who order and drop off the face of the earth, teenagers loitering by the counter but never ordering, a father of 6 kids ordering frappes for all of them with no regard for the circumstances of the store, etc. Please save these baristas some sanity and go to the Starbucks on 518 sometimes
Atmosphere: 4
Food: 5
Service: 3
Isalena Esparza
Waited 20 minutes for 2 drinks because the staff were having a hard time figuring out who was in charge of what and kept getting in one anothers way. When we go in, it usually takes a while to get our drinks. Most of the time, the line doesn't take as long.
Atmosphere: 1
Service: 2
Britney Brown
This is slow service. I asked simply for a refund, then they decided to make the wrong coffee after servicing only drive thru. I paid for a Grande coffee and the served me a short. I will not return.
Atmosphere: 4
Food: 4
Service: 1
L Smith
Good stuff but a little bit pricey
Atmosphere: 4
Food: 4
Service: 5
Robin
This location needs someone help. Longest line ever and first pumpkin spice of the season and its disgusting! Skip this location and go to the next one.
Jennifer Beekhoo
The barista who took and made my order today (7/17/2025 at 6:30 a.m.) at 2454 Main St, League City, TX 77573, is by far one of the most exceptional people I’ve ever met. Professional, courteous, and radiating positivity with a warm smile—she is truly a gem. What a wonderful addition to that business! More people like her are exactly what the world needs.
Food: 5
Service: 5
Elizabeth Wilson
Placed my order for a venti. She repeats it back, it correct. . Get to the window and its a grande. The guy says OK. They remake it and says that's an additional. 76 cents. I said that is talls mistake and she even repeated it back to me. I again said, its yalls mistake. He said if you want this it is an additional. 76 cents. Do yourselves a favor, go to Randalls!
Angelica was awesome and I got to have my ice coffee in an actual glass. Now that's classy!
Atmosphere: 5
Food: 5
Service: 5
Laura Moody
Service was good, but they don’t have the tea to make the medicine ball
Service: 5
Cat R
Im a nurse and I spotted a cop in line behind me so I offered to pay for his drink and I was told yes then the manager I’m gonna assume denied my request stating he has a line building up which I get it yet it takes 2 seconds for me to swipe my card twice and it would get the line moving a lil faster. It was just inconsiderate and a little rude.
Food: 5
Service: 1
Santresa Harris
The manager not the employees are rude as hell.
Atmosphere: 1
Food: 1
Service: 1
Veronica Jimenez
I always come here to study and I'll grab a coffee. They are always so sweet and I love the vibe here.
For the past month or two when I order via the app to pick up on my way to work, I have ended up waiting 10-15 minutes when I get to the store for my order. This is even when there is no one in the drive thru and minimal patrons in the store. They have stopped greeting customers when they come in, are continually having personal conversations and ignoring customers, and working at a snail’s pace without even acknowledging customers waiting for their app orders.
Atmosphere: 2
Food: 4
Service: 2
I just came through the drive thru to pick up my mobile order and usually I don’t have any problems but today when I came through a woman ( I think her name was Gina) was very rude and had an attitude with me. I orders two drinks and she only gave me one, when I told her there were two drinks she got mad and said “ what was the other drink? It was food or a drink?” I let her know I had a venti iced blonde vanilla latte, then she got an attitude with me and said to the bar I had a matcha I tried to correct it but she closed the window in my face. She was very rude and unprofessional
Service: 1
I’ve always loved this location but recently, it’s just gotten out of hand. It could be the holidays or just the influx of people moving to the area, but the wait time is ridiculous. I waited 40 minutes for an in-store mobile order and only was able to get one coffee out of a coffee and sandwich order before I had to leave for work.
It is not the baristas fault whatsoever, because every time I am there there are stacks of drinks on the counter that are addressed to ghost customers who order and drop off the face of the earth, teenagers loitering by the counter but never ordering, a father of 6 kids ordering frappes for all of them with no regard for the circumstances of the store, etc.
Please save these baristas some sanity and go to the Starbucks on 518 sometimes
Atmosphere: 4
Food: 5
Service: 3
Waited 20 minutes for 2 drinks because the staff were having a hard time figuring out who was in charge of what and kept getting in one anothers way. When we go in, it usually takes a while to get our drinks. Most of the time, the line doesn't take as long.
Atmosphere: 1
Service: 2
This is slow service. I asked simply for a refund, then they decided to make the wrong coffee after servicing only drive thru. I paid for a Grande coffee and the served me a short. I will not return.
Atmosphere: 4
Food: 4
Service: 1
Good stuff but a little bit pricey
Atmosphere: 4
Food: 4
Service: 5
This location needs someone help. Longest line ever and first pumpkin spice of the season and its disgusting! Skip this location and go to the next one.
The barista who took and made my order today (7/17/2025 at 6:30 a.m.) at 2454 Main St, League City, TX 77573, is by far one of the most exceptional people I’ve ever met. Professional, courteous, and radiating positivity with a warm smile—she is truly a gem. What a wonderful addition to that business! More people like her are exactly what the world needs.
Food: 5
Service: 5
Placed my order for a venti. She repeats it back, it correct. . Get to the window and its a grande. The guy says OK. They remake it and says that's an additional. 76 cents. I said that is talls mistake and she even repeated it back to me. I again said, its yalls mistake. He said if you want this it is an additional. 76 cents. Do yourselves a favor, go to Randalls!
Service: 1
Fast service, well made drinks.
Restaurantji Recommends
Angelica was awesome and I got to have my ice coffee in an actual glass. Now that's classy!
Atmosphere: 5
Food: 5
Service: 5
Service was good, but they don’t have the tea to make the medicine ball
Service: 5
Im a nurse and I spotted a cop in line behind me so I offered to pay for his drink and I was told yes then the manager I’m gonna assume denied my request stating he has a line building up which I get it yet it takes 2 seconds for me to swipe my card twice and it would get the line moving a lil faster. It was just inconsiderate and a little rude.
Food: 5
Service: 1
The manager not the employees are rude as hell.
Atmosphere: 1
Food: 1
Service: 1
I always come here to study and I'll grab a coffee. They are always so sweet and I love the vibe here.
Atmosphere: 5
Food: 5
Service: 5
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