Jack In The Box

732 Hebron Pkwy, Lewisville
(972) 459-9323

Recent Reviews

Cerise Gonzales

You come here and spend $40 worth of food for the family and only get $20 worth. I don’t know what’s worse, the fact that the food is old and reheated or the fact that they don’t give you the right orders. I can’t even call and let them know I’m missing a few items due to the fact that they never answer the phone. Waste of time and money coming here.Order number #109

Atmosphere: 1

Food: 1

Service: 1

Ariel Thibodeaux

Hair in food

Dale

Just your typical Jack in the BoxParking: You can find a little spot to park

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Sandwich

Edith Diaz

Excellent

Atmosphere: 5

Food: 5

Service: 5

Bryce McCormick

Do not try to go through here at night. I don't know if they changed the guy up, but the guy that worked the drive-thru and the counter is rude, non-compliant, and just all-around worthless. I've stood at the front counter for a good 20 minutes with him seeing me waiting but never acknowledging my existence. Finally, the guy from The Grill comes up and asks me if I've been helped?. This guy tells him to go back to his station, "I'll take care of it" and then just walks off again. Any other time of day, I think this place is good, good food, the staff is usually very helpful and attentive to customers but don't go here after 10:00 and that's when you see that line through the drive-thru going around the building cuz he just he don't care! I've been there at night on a few occasions, not just once, and you can hear people talking loudly from the order window trying to get his attention, and people standing at the front counter pacing around irritably and he's just sitting there on his phone texting looking at pictures whatever, I know working fast food can be a stressful but it's not a hard job although you can apparently fail at it.

Food: 4

Service: 1

Recommended dishes: Bacon Ultimate Cheeseburger, Tacos and Fries, Curly Fries, Onion Rings, Burger

Sean Song

I can't believe this just happened to me. I was standing and waiting in front of the counter for 10 minutes, but nobody came to get the order. Everybody was so busy doing their thing in the back. I wasn't the only customer they had either. There were 4 people waiting behind me, but nobody cared. Girl with red shirt, I assume that was the manager, made eye contact couple of times, but that was it. O turned around and left, and few of the customers left when I did as well. Poor service.

Atmosphere: 1

Service: 1

Vishruth Rao

Jack-in-the-Box is one of the best places for fast food, and I always go here when I crave late-night food. As usual, jalapeño poppers they are my forever favorite, but this time, I tried a fish sandwich, and it was pretty good. I was starving,and I also ordered spicy chicken wraps I really like them staff is very friendly

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Egg Rolls, Tiny Tacos, Curly Fries, Fries, Onion Rings, Raw Chicken

Rash Abde

Hair on

Atmosphere: 1

Food: 1

Service: 1

Araceli Ojeda

We all know Jack, it's just that in this place it takes a long time to get the orders ?‍♀️

Food: 5

RWP2

My go to craving is the Sourdough Jack and onion rings. And for dessert...2 tacos with hot sauce. Mmm mm...!!!

Food: 4

Service: 4

Recommended dishes: Two Tacos, Onion Rings, Burger

Reggie Rich

My fries was cold and they took forever to cook my breakfast

Atmosphere: 1

Food: 1

Service: 1

Kristen Hilby

If you have a valid coupon don't bother with this location. They d I not honner it. I get some coupons in the mail valid through 2/26/2024 and went to this jack in the box to get 2 sourdough jacks for $13. The man working the drive-thru said they dont work. Don't waste your time. I purchased burgers anyway and wasn't impressed. My jack in the box days are over.

Food: 2

Service: 1

nacole

BOOOOOO ???? service is

Atmosphere: 1

Food: 1

Service: 1

Jose Alejandro Medina

I love the burgers at this place, they are very juicy.

Atmosphere: 5

Food: 5

Service: 5

Michael Siggins

They messed everything up on my order. Still tasted good, but dang.

Food: 4

Service: 2

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