I eat here once a week. It's clean and the food always hits. What else can I say 10/10.
Atmosphere: 5
Food: 5
Service: 5
Greg hoo
What a gem of a spot! I can't recommend Potbelly's enough. From the moment we walked in, the staff was incredibly friendly and welcoming. They were attentive without being overbearing and genuinely seemed to love their jobs, which really made the experience that much better. The restaurant itself was immaculate. You can tell they take great pride in keeping the space clean and comfortable. This level of care extends to the food and drinks as well. Everything we ordered was fantastic—fresh, flavorful, and beautifully presented. The menu offers a great variety, and it's clear they use high-quality ingredients. I'm still thinking about that delicious pasta and the refreshing cocktails! This place is the total package: a super clean environment, fantastic food and drinks, and a staff that goes above and beyond. We had a wonderful time and are already planning our next visit. If you're looking for an excellent dining experience, look no further. Five stars all the way!
Atmosphere: 5
Food: 5
Service: 5
Linus
Subway is better.
Atmosphere: 4
Food: 2
Service: 2
Luis V. González
We came in early at 10:30am no other customers were there. We still had to wait a bit since they were dealing with a catering order. Sandwiches were pretty dry, we told the staff it was the first time ordering from these place no guidance it how to order the items were given. Old Broken sign in front of the building should be cleared out for safety reasons. I wouldn’t recommend.
Gabriel Vonheeder
Sandwiches were amazing!!!
Korey O
Worst Potbelly I’ve ever been to. We frequently eat Potbelly, but this location is off in every possible way. The girl working the drive thru was extremely rude and unprofessional. I highly recommend that she gets some customer service training. There are proper ways to let someone know that you’re unable to do something rather than rolling your eyes, shrugging, and giving attitude.
Also, she did not provide any napkins. Seriously? This location needs to get it together.
Shan N
Always a pleasure, great sandwiches and great service, thank you
J Mullen
Really good!! Been driving by for YEARS and always thought their sandwiches would be skimpy, lacking in substance so never tried it. WRONG!! Finally tried Potbelly today and the Cuban heated was fantastic! Added free mayo, onions and sweet heat BBQ sauce on the side. Wow!!! So happy I had it heated! Made it soooo good! They told me the BBQ sauce was really hot, but it wasn't. If you're like me and sensitive, get it on the side. You have to apply the right sauce to sandwich ratio or you might wreck the experience. I will definitely be back and telling all my friends and coworkers that think what I always thought too will come with. Truly happy to have another good choice for sandwiches!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Skinny Sandwich Half Salad
J Telling
Really good!! Been driving by for YEARS and always thought their sandwiches would be skimpy, lacking in substance so never tried it. WRONG!! Finally tried Potbelly today and the Cuban heated was fantastic! Added free mayo, onions and sweet heat BBQ sauce on the side. Wow!!! So happy I had it heated! Made it soooo good! They told me the BBQ sauce was really hot, but it wasn't. If you're like me and sensitive, get it on the side. You have to apply the right sauce to sandwich ratio or you might wreck the experience. I will definitely be back and telling all my friends and coworkers that think what I always thought too will come with. Truly happy to have another good choice for sandwiches!!
Cameron
Ordered online. I know food never looks quite as good in reality as it does in pictures but this is the stupidest thing I've ever seen. I'd be embarrassed to serve this in an elementary school cafeteria let alone charge someone $10 for it. This is pathetic and I will NEVER be back. I've never had this happen at Jimmy John's, Subway, or Jersey Mike's.
The food here is great however the customer service is not so great. I came in with my husband for lunch and was super excited to try this place out as we haven’t been here before. The employees made us feel dumb as if we knew how the menu and ordering worked and we mentioned a few times “ I’m not sure we haven’t been here before “ no guidance no friendly smiles they all liked like they were not happy to be there especially the man that was taking our topping order……
Atmosphere: 1
Food: 5
Service: 1
Mbassi Homes
POOR SERVICE !! BLACK BLAD OLD GUY VERY RUDE !!! I just asked him about what comes in the sandwich he started kissing his teeth and shaking his head and got so mad , he did not answer any of my questions properly he was very rude for no reason. “If you are having a bad day stay home buddy”
Atmosphere: 2
Food: 2
Service: 1
Dammy Ayo
This is the third time they will add pickle n hot peppers to my sandwich after clearly stating they should not. I BET YALL KNOW ALLERGY REACTION IS REAL!! Is just a matter of time yall get sued/ kill someone. Also, made a complaint on how I was charged twice and not the manager acting as if I was lying.
I eat here once a week. It's clean and the food always hits. What else can I say 10/10.
Atmosphere: 5
Food: 5
Service: 5
What a gem of a spot! I can't recommend Potbelly's enough. From the moment we walked in, the staff was incredibly friendly and welcoming. They were attentive without being overbearing and genuinely seemed to love their jobs, which really made the experience that much better.
The restaurant itself was immaculate. You can tell they take great pride in keeping the space clean and comfortable. This level of care extends to the food and drinks as well. Everything we ordered was fantastic—fresh, flavorful, and beautifully presented. The menu offers a great variety, and it's clear they use high-quality ingredients. I'm still thinking about that delicious pasta and the refreshing cocktails!
This place is the total package: a super clean environment, fantastic food and drinks, and a staff that goes above and beyond. We had a wonderful time and are already planning our next visit. If you're looking for an excellent dining experience, look no further. Five stars all the way!
Atmosphere: 5
Food: 5
Service: 5
Subway is better.
Atmosphere: 4
Food: 2
Service: 2
We came in early at 10:30am no other customers were there. We still had to wait a bit since they were dealing with a catering order. Sandwiches were pretty dry, we told the staff it was the first time ordering from these place no guidance it how to order the items were given. Old Broken sign in front of the building should be cleared out for safety reasons. I wouldn’t recommend.
Sandwiches were amazing!!!
Worst Potbelly I’ve ever been to. We frequently eat Potbelly, but this location is off in every possible way. The girl working the drive thru was extremely rude and unprofessional. I highly recommend that she gets some customer service training. There are proper ways to let someone know that you’re unable to do something rather than rolling your eyes, shrugging, and giving attitude.
Also, she did not provide any napkins. Seriously? This location needs to get it together.
Always a pleasure, great sandwiches and great service, thank you
Really good!! Been driving by for YEARS and always thought their sandwiches would be skimpy, lacking in substance so never tried it. WRONG!! Finally tried Potbelly today and the Cuban heated was fantastic! Added free mayo, onions and sweet heat BBQ sauce on the side. Wow!!! So happy I had it heated! Made it soooo good! They told me the BBQ sauce was really hot, but it wasn't. If you're like me and sensitive, get it on the side. You have to apply the right sauce to sandwich ratio or you might wreck the experience. I will definitely be back and telling all my friends and coworkers that think what I always thought too will come with. Truly happy to have another good choice for sandwiches!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Skinny Sandwich Half Salad
Really good!! Been driving by for YEARS and always thought their sandwiches would be skimpy, lacking in substance so never tried it. WRONG!! Finally tried Potbelly today and the Cuban heated was fantastic! Added free mayo, onions and sweet heat BBQ sauce on the side. Wow!!! So happy I had it heated! Made it soooo good! They told me the BBQ sauce was really hot, but it wasn't. If you're like me and sensitive, get it on the side. You have to apply the right sauce to sandwich ratio or you might wreck the experience. I will definitely be back and telling all my friends and coworkers that think what I always thought too will come with. Truly happy to have another good choice for sandwiches!!
Ordered online. I know food never looks quite as good in reality as it does in pictures but this is the stupidest thing I've ever seen. I'd be embarrassed to serve this in an elementary school cafeteria let alone charge someone $10 for it. This is pathetic and I will NEVER be back. I've never had this happen at Jimmy John's, Subway, or Jersey Mike's.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great PB location. Love using the app as well.
The food here is great however the customer service is not so great. I came in with my husband for lunch and was super excited to try this place out as we haven’t been here before. The employees made us feel dumb as if we knew how the menu and ordering worked and we mentioned a few times “ I’m not sure we haven’t been here before “ no guidance no friendly smiles they all liked like they were not happy to be there especially the man that was taking our topping order……
Atmosphere: 1
Food: 5
Service: 1
POOR SERVICE !! BLACK BLAD OLD GUY VERY RUDE !!! I just asked him about what comes in the sandwich he started kissing his teeth and shaking his head and got so mad , he did not answer any of my questions properly he was very rude for no reason. “If you are having a bad day stay home buddy”
Atmosphere: 2
Food: 2
Service: 1
This is the third time they will add pickle n hot peppers to my sandwich after clearly stating they should not. I BET YALL KNOW ALLERGY REACTION IS REAL!! Is just a matter of time yall get sued/ kill someone. Also, made a complaint on how I was charged twice and not the manager acting as if I was lying.
I ordered coke zero, & got a regular coke
Food: 5
Service: 4
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