Potbelly

401 E Round Grove Rd, Lewisville
(469) 528-6843

Recent Reviews

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Lauren Champion

Was going to go back to say y’all forgot the tuna until I saw the smallest streak of tuna in the center. Very sad amount of toppings/condiments that did make it onto the sandwich and others forgotten entirely

Atmosphere: 5

Food: 1

Service: 5

sarah stanley

Ordered an original italian for pickup they gave me a skinny for some reason and didn't put cheese and only 3 slices of meat. Basically paying for bread not worth it.

Food: 1

VG Dubrovin

Sandwich had nothing but meat and bread

Keisha Mallard

I placed an online order for a grilled chicken sandwich combo. I picked my order up from the drive thru and Wynn is who assisted with giving me my order. What should have been just a simple pick up... Wynn made it an awesome customer experience. His customer service is PHENOMENAL!!

My sandwich is full of flavor and tastes great as usual. I love the pair with the Zapp's chips... I couldn't imagine having my order without it. The strawberry passion fruit refresher was REFRESHING!

Thanks for being amazing!! I will be back!

Atmosphere: 5

Food: 5

Service: 5

Rachel Corley

I got to the store 12 minutes before they closed and there were three employees sitting around doing nothing. They told me that the ovens are off and that they wouldn't be able to help me.

Adam Ar

VERY rude staff! I entered that shop the guy in there looked me in the eye after I said hi and smiled and didn’t say a word. Then proceed to ignore me even though the store was empty!!! Then he asked me what do I need as if I harmed him in any kinda way. Very bitter

hector rubio

1st time trying Potbelly.
Pictures online look alot bigger and better than what it really is.
I ordered the primerib steak sandwich. The bread and cheese was toasted and melted but the meat was cold (fridge cold)
Meatball sandwich was made good.
Not impressive but they were tasty.

clayton smith

This has to be a joke. This is my order after ordering on door dash. I don’t understand why people are so damn lazy.

Ap7

I got a sandwich and I just wanted the regular toppings that came on it and for some reason they loaded my sandwich with every topping they offer imaginable, and shorted me on the prime rib meat there that I was actually excited to try. Idk why they didn't use any common sense there:(

Atmosphere: 4

Food: 3

Service: 4

Keely Johnston

I ordered online via the app for delivery. When my food got here the delivery person did not knock, didn't get an app alert, they idn't ring the doorbell, or anything. So by the time I got my food from the porch because I didn't know it was there it was ice cold and gross. So basically I paid like five or six extra dollars to have crappy food.

Atmosphere: 1

Food: 1

Service: 1

jakiyah lawrence

Wouldn’t order from here if you’re black!! They will have you waiting for yearsss in serve everyone else ! First time I walked out of a restaurant

Chetan Panchal

I’ve been coming to this store for a few months now the food is decent. However, literally everytime I’ve been there and I say thank you not once have I got a you’re welcome back. Honestly, it pisses me off because I’m going out of my way to be nice yet they can’t extend the same customer service when I’m spending money here.

Atmosphere: 3

Food: 3

Service: 1

Gia Armani

Great sandwiches and friendly staff — they were helpful when I was redeeming my Potbelly coins for cookies! 🍪

Brandi Roberts

Friendly staff. Good portion size. Fast and reliable service.

Atmosphere: 4

Food: 5

Service: 5

William Hunt

I eat here once a week. It's clean and the food always hits. What else can I say 10/10.

Atmosphere: 5

Food: 5

Service: 5

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