We came in early at 10:30am no other customers were there. We still had to wait a bit since they were dealing with a catering order. Sandwiches were pretty dry, we told the staff it was the first time ordering from these place no guidance it how to order the items were given. Old Broken sign in front of the building should be cleared out for safety reasons. I wouldn’t recommend.
Gabriel Vonheeder
Sandwiches were amazing!!!
Korey O
Worst Potbelly I’ve ever been to. We frequently eat Potbelly, but this location is off in every possible way. The girl working the drive thru was extremely rude and unprofessional. I highly recommend that she gets some customer service training. There are proper ways to let someone know that you’re unable to do something rather than rolling your eyes, shrugging, and giving attitude.
Also, she did not provide any napkins. Seriously? This location needs to get it together.
Shan N
Always a pleasure, great sandwiches and great service, thank you
J Mullen
Really good!! Been driving by for YEARS and always thought their sandwiches would be skimpy, lacking in substance so never tried it. WRONG!! Finally tried Potbelly today and the Cuban heated was fantastic! Added free mayo, onions and sweet heat BBQ sauce on the side. Wow!!! So happy I had it heated! Made it soooo good! They told me the BBQ sauce was really hot, but it wasn't. If you're like me and sensitive, get it on the side. You have to apply the right sauce to sandwich ratio or you might wreck the experience. I will definitely be back and telling all my friends and coworkers that think what I always thought too will come with. Truly happy to have another good choice for sandwiches!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Skinny Sandwich Half Salad
J Telling
Really good!! Been driving by for YEARS and always thought their sandwiches would be skimpy, lacking in substance so never tried it. WRONG!! Finally tried Potbelly today and the Cuban heated was fantastic! Added free mayo, onions and sweet heat BBQ sauce on the side. Wow!!! So happy I had it heated! Made it soooo good! They told me the BBQ sauce was really hot, but it wasn't. If you're like me and sensitive, get it on the side. You have to apply the right sauce to sandwich ratio or you might wreck the experience. I will definitely be back and telling all my friends and coworkers that think what I always thought too will come with. Truly happy to have another good choice for sandwiches!!
Cameron
Ordered online. I know food never looks quite as good in reality as it does in pictures but this is the stupidest thing I've ever seen. I'd be embarrassed to serve this in an elementary school cafeteria let alone charge someone $10 for it. This is pathetic and I will NEVER be back. I've never had this happen at Jimmy John's, Subway, or Jersey Mike's.
Atmosphere: 1
Food: 1
Service: 1
James Bobo
Great PB location. Love using the app as well.
P L
The food here is great however the customer service is not so great. I came in with my husband for lunch and was super excited to try this place out as we haven’t been here before. The employees made us feel dumb as if we knew how the menu and ordering worked and we mentioned a few times “ I’m not sure we haven’t been here before “ no guidance no friendly smiles they all liked like they were not happy to be there especially the man that was taking our topping order……
POOR SERVICE !! BLACK BLAD OLD GUY VERY RUDE !!! I just asked him about what comes in the sandwich he started kissing his teeth and shaking his head and got so mad , he did not answer any of my questions properly he was very rude for no reason. “If you are having a bad day stay home buddy”
Atmosphere: 2
Food: 2
Service: 1
Dammy Ayo
This is the third time they will add pickle n hot peppers to my sandwich after clearly stating they should not. I BET YALL KNOW ALLERGY REACTION IS REAL!! Is just a matter of time yall get sued/ kill someone. Also, made a complaint on how I was charged twice and not the manager acting as if I was lying.
True Country Fan
I ordered coke zero, & got a regular coke
Food: 5
Service: 4
Christina Lewis
Potbelly Sandwich Shop never fails to impress, especially with their flavorful Skinny Italian sandwich. Every time I sink my teeth into one, it's like a burst of deliciousness that never disappoints. You can tell it's made with love, every ingredient carefully chosen and expertly crafted.And let's talk about Alec, the epitome of excellent customer service. He's not just respectful, he's genuinely attentive and goes above and beyond to make sure you have a great experience. His friendly demeanor and willingness to help truly elevate the dining experience at Potbelly. Kudos to Alec for setting such a high standard of service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian
Samantha Balderas
Unfortunately, our experience Tuesday night was not great. We ordered from the app and got one of the “off menu” sandwiches. Fist of all, they forgot our chips so we had to circle back to grab those. When we got home, we noticed BOTH of our sandwiches were missing provolone cheese. All of my toppings were missing from my sandwich. Literally just gave me meat & bread. The receipt on my sandwich bag lists all of the toppings I was supposed to get but none of that was included. HOW does this happen?? I’m honestly confused how that gets missed when the receipt literally tells you what to put on the sandwich.
Subway is better.
We came in early at 10:30am no other customers were there. We still had to wait a bit since they were dealing with a catering order. Sandwiches were pretty dry, we told the staff it was the first time ordering from these place no guidance it how to order the items were given. Old Broken sign in front of the building should be cleared out for safety reasons. I wouldn’t recommend.
Sandwiches were amazing!!!
Worst Potbelly I’ve ever been to. We frequently eat Potbelly, but this location is off in every possible way. The girl working the drive thru was extremely rude and unprofessional. I highly recommend that she gets some customer service training. There are proper ways to let someone know that you’re unable to do something rather than rolling your eyes, shrugging, and giving attitude.
Also, she did not provide any napkins. Seriously? This location needs to get it together.
Always a pleasure, great sandwiches and great service, thank you
Really good!! Been driving by for YEARS and always thought their sandwiches would be skimpy, lacking in substance so never tried it. WRONG!! Finally tried Potbelly today and the Cuban heated was fantastic! Added free mayo, onions and sweet heat BBQ sauce on the side. Wow!!! So happy I had it heated! Made it soooo good! They told me the BBQ sauce was really hot, but it wasn't. If you're like me and sensitive, get it on the side. You have to apply the right sauce to sandwich ratio or you might wreck the experience. I will definitely be back and telling all my friends and coworkers that think what I always thought too will come with. Truly happy to have another good choice for sandwiches!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Skinny Sandwich Half Salad
Really good!! Been driving by for YEARS and always thought their sandwiches would be skimpy, lacking in substance so never tried it. WRONG!! Finally tried Potbelly today and the Cuban heated was fantastic! Added free mayo, onions and sweet heat BBQ sauce on the side. Wow!!! So happy I had it heated! Made it soooo good! They told me the BBQ sauce was really hot, but it wasn't. If you're like me and sensitive, get it on the side. You have to apply the right sauce to sandwich ratio or you might wreck the experience. I will definitely be back and telling all my friends and coworkers that think what I always thought too will come with. Truly happy to have another good choice for sandwiches!!
Ordered online. I know food never looks quite as good in reality as it does in pictures but this is the stupidest thing I've ever seen. I'd be embarrassed to serve this in an elementary school cafeteria let alone charge someone $10 for it. This is pathetic and I will NEVER be back. I've never had this happen at Jimmy John's, Subway, or Jersey Mike's.
Atmosphere: 1
Food: 1
Service: 1
Great PB location. Love using the app as well.
The food here is great however the customer service is not so great. I came in with my husband for lunch and was super excited to try this place out as we haven’t been here before. The employees made us feel dumb as if we knew how the menu and ordering worked and we mentioned a few times “ I’m not sure we haven’t been here before “ no guidance no friendly smiles they all liked like they were not happy to be there especially the man that was taking our topping order……
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
POOR SERVICE !! BLACK BLAD OLD GUY VERY RUDE !!! I just asked him about what comes in the sandwich he started kissing his teeth and shaking his head and got so mad , he did not answer any of my questions properly he was very rude for no reason. “If you are having a bad day stay home buddy”
Atmosphere: 2
Food: 2
Service: 1
This is the third time they will add pickle n hot peppers to my sandwich after clearly stating they should not. I BET YALL KNOW ALLERGY REACTION IS REAL!! Is just a matter of time yall get sued/ kill someone. Also, made a complaint on how I was charged twice and not the manager acting as if I was lying.
I ordered coke zero, & got a regular coke
Food: 5
Service: 4
Potbelly Sandwich Shop never fails to impress, especially with their flavorful Skinny Italian sandwich. Every time I sink my teeth into one, it's like a burst of deliciousness that never disappoints. You can tell it's made with love, every ingredient carefully chosen and expertly crafted.And let's talk about Alec, the epitome of excellent customer service. He's not just respectful, he's genuinely attentive and goes above and beyond to make sure you have a great experience. His friendly demeanor and willingness to help truly elevate the dining experience at Potbelly. Kudos to Alec for setting such a high standard of service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian
Unfortunately, our experience Tuesday night was not great. We ordered from the app and got one of the “off menu” sandwiches. Fist of all, they forgot our chips so we had to circle back to grab those. When we got home, we noticed BOTH of our sandwiches were missing provolone cheese. All of my toppings were missing from my sandwich. Literally just gave me meat & bread. The receipt on my sandwich bag lists all of the toppings I was supposed to get but none of that was included. HOW does this happen?? I’m honestly confused how that gets missed when the receipt literally tells you what to put on the sandwich.
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