If the drinks aren't enough to put you in a good mood, the cheerful staff certainly will!
Jennifer Brown
Darla always makes the best drinks, and is always so happy and friendly! She’s our favorite worker!!
Atmosphere: 5
Food: 5
Service: 5
Anastasha Avendano-Wilson
Last two visits I ordered Annihlator w Coconut Milk in place of Breve & my order was wrong. Both times headed to work, so couldn't return to have corrected.
Atmosphere: 5
Service: 3
Recommended dishes: Annihilator
Shelby G
No customer service at this location!! They refused to make my drink. Then the girl used my reward without asking. Unbelievable how disrespectful some of these locations are... I don't go to Starbucks because of this type of service!!
Hija De Nadie
Thank you ladies for being nice … I’m having a great day today and it started off with my KiCKER ! Thanks gals…It’s was raining but didn’t stop you guys from taking the time explaining how I should have my drink.
Sherry Martin
I visited a Starbucks over the weekend because we couldn't find a DB and let me tell you I won't make that mistake again. Not only is the coffee better but the service, the way they treated me and they got rid of all sugar free but vanilla ? Dutch you rock!
Atmosphere: 5
Food: 5
Service: 5
Jacqueline Frame
Room for improvement:1. inconsistency in the way drinks taste. I feel like if I got the same drink 3 days in a row, it would be different every day.2. The line can be incredibly slow. Definitely doesn’t seem to be the place to grab a coffee on the way to work.3. I love that your employees engage with customers but it may need to be highlighted that people were already having a conversation (on the phone, with a child in the backseat, or someone in the passenger seat) at that their attempt at good customer service can then be the opposite. Also, some people just don’t want to answer questions about themselves and carry on tons of conversation.4. Taking orders seems rather difficult for some employees. I have had the order placed in wrong several times with others in the car that verified I correctly ordered. Very frustrating.
marcjenk
I have a teenage daughter so almost a months mortgage payment goes here. But they have good drinks and the lines move quick. Good staff -and I can use going here as a motivator for the kid to finish her chores.
Super friendly staff but my drinks are always inconsistent. My go-to's are the chai latte and golden eagle. But they are never the same. Some days the chai is great. Spicy and creamy. Other days it tastes like streamed milk. Some days the golden eagle is great and you can taste the caramel and vanilla and some days it tastes like coffee with cream. I feel like i have to order a chai with extra chai and a golden eagle with extra caramel now. Just a little frustrating.
Tanner Pruitt
So, this review is mostly based on the service. The food and drinks are very consistent with other locations in the area.Some constructive feedback:1. It’s great that the staff will send someone out with a tablet to pick up orders if the line is long. BUT, please pay attention to who is NEXT in line. I have had to tell multiple staff members when I’m not the next person in line, who the next person in line is, and more frustratingly, I’ve been skipped over numerous times in line by people who show up after me.2. I’ve had multiple instances of waiting 20-30 mins in line for my drink in the drive thru. There’s times when I’ve gotten an already melted “frozen” drink because of the long time it takes between ordering and actually getting said drink. As I’ve gone to the location multiple times per week since they opened, the only thing I can boil it down to is that the staff is very young, personable and likes to talk to the customers. Makes for a great vibe, but not if I’m burning $10 for a drink that now isn’t worth it. Maybe they’re covering for the people who are making the drinks? Either way, I shouldn’t have to worry about my drink melting or getting cold because the staff is overly polite and talkative. Probably the only time good, positive customer service has been a detriment to a business that I’ve frequented.
Atmosphere: 5
Food: 5
Service: 2
Lacy Lynn Shogren
Ordered 2 whole milk lattes and specifically said no sweetener. Ended up with 2 extremely sweet, hot coffee drinks. Fast friendly service, but not what we ordered.
Chance
Don't go to the drive through if you want fast service. Waited 20 minutes with 4 cars in line and the line didn't even move. I left before even ordering because I was not going to wait that long.
I love the strawberry horchata chai.
Atmosphere: 5
Service: 5
The staff is always very friendly!
Atmosphere: 5
Service: 5
If the drinks aren't enough to put you in a good mood, the cheerful staff certainly will!
Darla always makes the best drinks, and is always so happy and friendly! She’s our favorite worker!!
Atmosphere: 5
Food: 5
Service: 5
Last two visits I ordered Annihlator w Coconut Milk in place of Breve & my order was wrong. Both times headed to work, so couldn't return to have corrected.
Atmosphere: 5
Service: 3
Recommended dishes: Annihilator
No customer service at this location!! They refused to make my drink. Then the girl used my reward without asking. Unbelievable how disrespectful some of these locations are... I don't go to Starbucks because of this type of service!!
Thank you ladies for being nice … I’m having a great day today and it started off with my KiCKER ! Thanks gals…It’s was raining but didn’t stop you guys from taking the time explaining how I should have my drink.
I visited a Starbucks over the weekend because we couldn't find a DB and let me tell you I won't make that mistake again. Not only is the coffee better but the service, the way they treated me and they got rid of all sugar free but vanilla ? Dutch you rock!
Atmosphere: 5
Food: 5
Service: 5
Room for improvement:1. inconsistency in the way drinks taste. I feel like if I got the same drink 3 days in a row, it would be different every day.2. The line can be incredibly slow. Definitely doesn’t seem to be the place to grab a coffee on the way to work.3. I love that your employees engage with customers but it may need to be highlighted that people were already having a conversation (on the phone, with a child in the backseat, or someone in the passenger seat) at that their attempt at good customer service can then be the opposite. Also, some people just don’t want to answer questions about themselves and carry on tons of conversation.4. Taking orders seems rather difficult for some employees. I have had the order placed in wrong several times with others in the car that verified I correctly ordered. Very frustrating.
I have a teenage daughter so almost a months mortgage payment goes here. But they have good drinks and the lines move quick. Good staff -and I can use going here as a motivator for the kid to finish her chores.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Super friendly staff but my drinks are always inconsistent. My go-to's are the chai latte and golden eagle. But they are never the same. Some days the chai is great. Spicy and creamy. Other days it tastes like streamed milk. Some days the golden eagle is great and you can taste the caramel and vanilla and some days it tastes like coffee with cream. I feel like i have to order a chai with extra chai and a golden eagle with extra caramel now. Just a little frustrating.
So, this review is mostly based on the service. The food and drinks are very consistent with other locations in the area.Some constructive feedback:1. It’s great that the staff will send someone out with a tablet to pick up orders if the line is long. BUT, please pay attention to who is NEXT in line. I have had to tell multiple staff members when I’m not the next person in line, who the next person in line is, and more frustratingly, I’ve been skipped over numerous times in line by people who show up after me.2. I’ve had multiple instances of waiting 20-30 mins in line for my drink in the drive thru. There’s times when I’ve gotten an already melted “frozen” drink because of the long time it takes between ordering and actually getting said drink. As I’ve gone to the location multiple times per week since they opened, the only thing I can boil it down to is that the staff is very young, personable and likes to talk to the customers. Makes for a great vibe, but not if I’m burning $10 for a drink that now isn’t worth it. Maybe they’re covering for the people who are making the drinks? Either way, I shouldn’t have to worry about my drink melting or getting cold because the staff is overly polite and talkative. Probably the only time good, positive customer service has been a detriment to a business that I’ve frequented.
Atmosphere: 5
Food: 5
Service: 2
Ordered 2 whole milk lattes and specifically said no sweetener. Ended up with 2 extremely sweet, hot coffee drinks. Fast friendly service, but not what we ordered.
Don't go to the drive through if you want fast service. Waited 20 minutes with 4 cars in line and the line didn't even move. I left before even ordering because I was not going to wait that long.
Service: 1
Our husky says thanks for the pup cup!
Food: 5
Service: 5