I ordered 2 pepperoni pizzas i got 2 cheese they refused to fix it at all basically said that's what you ordered that's what you get! Really 70.oo on cheese pizzas they will never get my business again
Sam Bo
To the owner: Your default reply is very insulting to your customers. It tells them they are so insignificant that you can not take the time to reply sincerely. You have seen multiple problems highlighted in the reviews, but nothing has seemed to change.
Atmosphere: 3
Food: 3
Service: 2
A S
The food is good, I can absolutely say the pizza and bread sticks were fantastic! The soda machine was broken and no ice. So that was disappointing. The seating area, I have got to say, was filthy. The tables needed to be wiped down, really needed to vacuum, and over all the whole place needed to be cleaned. The bathroom was awful. Bathroom needs to be cleaned top to bottom. It was awful.
Atmosphere: 1
Food: 5
Service: 3
Irene Hernandez
Lockhart pizza hut sucks it took an hour for two pizzas so i cancelled the order im not waiting for an hour for it . that's why little Caesars rock
Service: 1
Catherine Hughes
We have ordered from Pizza Hut several times using the app without incident. July, every Tuesday they are having a promotion on personal pan pizzas (I was not aware) which happened to be on the same day I placed my order. The pizza was taking an abnormal amount of time to be delivered. We called and no one answered. I went into the restaurant to see what was going on. That’s when I found out about the special. The restaurant was in complete chaos. One young lady was doing her best to address everyone’s concerns, but she was clearly overwhelmed. Management was nowhere to be found. After being told my order was coming right up, I find out it was sent out for delivery, while I was sitting there. The restaurant was old and dirty, the kitchen was a mess. The pizza did eventually show up about two hours after being ordered. It was cold and tasted awful. We will try it again, just not on a Tuesday.
Atmosphere: 2
Food: 3
Service: 2
Ashley Halligan
Awful! Don’t even try to dine in because they don’t know where menus are and will put you at the bottom of the list
Atmosphere: 1
Food: 1
Service: 1
Kerry Pople
Typical old Pizza Hut. Bathrooms were a wreck. Filthy. Pizza was tolerable, but I asked for Light sauce and they must like sauce, or at least giving it. Far from the old Pizza Hut service in the 70s - 90s. So sad. They were one of my joys, especially in college.
Atmosphere: 2
Food: 3
Service: 2
Caleb Boyce
Horrible! Múltiple people walked in after us and got served before we did! Serve time was so long I lost my appetite. The food wasn’t even all that great either. I would never recommend the place if it were the last pizzeria open in Texas! Was waiting so long my ice melted in my drink. If I wanted to be here so long I’d just go to an airport restaurant, and I’m sure even there the service would be better. The place was not cleaned either there’s old food on the table and they weren’t even wiped down.
Atmosphere: 1
Food: 2
Service: 1
Vintage Cars
Thin crust very very good. Awesome staff here.
Michelle
We had a wonderful experience! We came here for our 9 year olds birthday with her two friends and Latanya was so welcoming to us and even sang happy birthday to our little girl! She got us a warm cookie and took great care of us. Great customer service! Thank you Latanya and Pizza Hut!
We had a wonderful evening and the BEST service from LaTonya and Darion. They were both so lovely! We’ll certainly be back soon. 😀
Atmosphere: 5
Food: 5
Service: 5
shanice walker
this is the worst place EVER! i do not recommend eating here. They have roaches. Not even playing and the employees dont even wash their HANDS after they use the bathroom. I had hair in my food. FIX IT pizza hut this is unacceptable!!!!!
Atmosphere: 1
Food: 1
Service: 1
Kristie Johnson
We came here to sit and relax for dinner. You have to order at the counter and waited 15 minutes to order; the manager was very rude with us. When having to change out a drink, she was again rude, acting like I was bothering her. The when the food was ready she yelled our name and handed us boxes to eat out of at the table. It used to be a lot nicer to eat here but the service leaves a lot to be desired.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Triple Chocolate Brownie
Chris Castillo
Pizza is not the best. Looked a little sad. For the price not worth it.
Atmosphere: 1
Food: 2
Service: 3
Brenda A Garcia
The service leaves a lot to be desired, they are not too rude or arrogant, and they are very dirty to work with... I placed my order at 8:24 pm today and I didn't receive it until 9:40 pm because they were putting other pizzas in front of people they knew, people were cooking with their hands holding their phones and without properly covering their hair...
I ordered 2 pepperoni pizzas i got 2 cheese they refused to fix it at all basically said that's what you ordered that's what you get! Really 70.oo on cheese pizzas they will never get my business again
To the owner: Your default reply is very insulting to your customers. It tells them they are so insignificant that you can not take the time to reply sincerely. You have seen multiple problems highlighted in the reviews, but nothing has seemed to change.
Atmosphere: 3
Food: 3
Service: 2
The food is good, I can absolutely say the pizza and bread sticks were fantastic! The soda machine was broken and no ice. So that was disappointing. The seating area, I have got to say, was filthy. The tables needed to be wiped down, really needed to vacuum, and over all the whole place needed to be cleaned. The bathroom was awful. Bathroom needs to be cleaned top to bottom. It was awful.
Atmosphere: 1
Food: 5
Service: 3
Lockhart pizza hut sucks it took an hour for two pizzas so i cancelled the order im not waiting for an hour for it . that's why little Caesars rock
Service: 1
We have ordered from Pizza Hut several times using the app without incident. July, every Tuesday they are having a promotion on personal pan pizzas (I was not aware) which happened to be on the same day I placed my order. The pizza was taking an abnormal amount of time to be delivered. We called and no one answered. I went into the restaurant to see what was going on. That’s when I found out about the special. The restaurant was in complete chaos. One young lady was doing her best to address everyone’s concerns, but she was clearly overwhelmed. Management was nowhere to be found. After being told my order was coming right up, I find out it was sent out for delivery, while I was sitting there. The restaurant was old and dirty, the kitchen was a mess. The pizza did eventually show up about two hours after being ordered. It was cold and tasted awful. We will try it again, just not on a Tuesday.
Atmosphere: 2
Food: 3
Service: 2
Awful! Don’t even try to dine in because they don’t know where menus are and will put you at the bottom of the list
Atmosphere: 1
Food: 1
Service: 1
Typical old Pizza Hut. Bathrooms were a wreck. Filthy. Pizza was tolerable, but I asked for Light sauce and they must like sauce, or at least giving it. Far from the old Pizza Hut service in the 70s - 90s. So sad. They were one of my joys, especially in college.
Atmosphere: 2
Food: 3
Service: 2
Horrible! Múltiple people walked in after us and got served before we did! Serve time was so long I lost my appetite. The food wasn’t even all that great either. I would never recommend the place if it were the last pizzeria open in Texas! Was waiting so long my ice melted in my drink. If I wanted to be here so long I’d just go to an airport restaurant, and I’m sure even there the service would be better. The place was not cleaned either there’s old food on the table and they weren’t even wiped down.
Atmosphere: 1
Food: 2
Service: 1
Thin crust very very good. Awesome staff here.
We had a wonderful experience! We came here for our 9 year olds birthday with her two friends and Latanya was so welcoming to us and even sang happy birthday to our little girl! She got us a warm cookie and took great care of us. Great customer service! Thank you Latanya and Pizza Hut!
Restaurantji Recommends
We had a wonderful evening and the BEST service from LaTonya and Darion. They were both so lovely! We’ll certainly be back soon. 😀
Atmosphere: 5
Food: 5
Service: 5
this is the worst place EVER! i do not recommend eating here. They have roaches. Not even playing and the employees dont even wash their HANDS after they use the bathroom. I had hair in my food. FIX IT pizza hut this is unacceptable!!!!!
Atmosphere: 1
Food: 1
Service: 1
We came here to sit and relax for dinner. You have to order at the counter and waited 15 minutes to order; the manager was very rude with us. When having to change out a drink, she was again rude, acting like I was bothering her. The when the food was ready she yelled our name and handed us boxes to eat out of at the table. It used to be a lot nicer to eat here but the service leaves a lot to be desired.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Triple Chocolate Brownie
Pizza is not the best. Looked a little sad. For the price not worth it.
Atmosphere: 1
Food: 2
Service: 3
The service leaves a lot to be desired, they are not too rude or arrogant, and they are very dirty to work with... I placed my order at 8:24 pm today and I didn't receive it until 9:40 pm because they were putting other pizzas in front of people they knew, people were cooking with their hands holding their phones and without properly covering their hair...
Atmosphere: 1
Food: 1
Service: 1
Loading...