I ordered an oreo milkshake not so long ago. It tasted like the cheesecake syrup they use was expired or old. I didn’t try the shake until I got home, expecting it to be normal tasting.
Atmosphere: 4
Food: 1
Service: 3
Uriel Hernandez
Worse experience of my life I order a milkshake to be more specific oreo cheesecake, and that's the one I order every single time but this time was disappointing and discounting it taste like the milk or whatever they use to make it was expired or something never coming back there
Atmosphere: 1
Food: 1
Service: 3
Jimmy 2guns
Half the drive up stalls are busted and speakers don't work and the lady taking my order was not nice nor knowledgeable of their own menu.
Atmosphere: 1
Food: 3
Service: 1
Cassandra Jones
Even though our order wasn’t exactly what we expected, I want to recognize Kaylee for going above and beyond. She was running around making sure everyone was taken care of, and she still made sure we were looked after. Her hard work, friendly smile, and positive attitude truly made the experience enjoyable. Thank you, Kaylee, for turning a mix-up into a great experience!
Atmosphere: 5
Food: 5
Service: 5
Chris alcala
Ordered ahead on, and checked in to pick up my meal. a lady comes out 5 min later and told me they're not taking any orders. I told her I ordered my food before hand, and she just said to just get the refund on the app. kind of annoyed I came all this way and paid before hand. Lady was rude and unprofessional.
Atmosphere: 3
Food: 1
Service: 1
Gigi (Gigi)
We always go for Happy hour 2-4pm. Love thier Route44 drinks Its always service with a Smile 😃
Atmosphere: 5
Food: 5
Service: 5
Josh Hagler
Sadly on this visit we were not very successful. There were several of the ordering stations out of order, the staff was struggling, and I did not have extra time to give them. I will say they were never angry or hostile to the many attempts being made to try and take my order. I do hope to find more success here in the future.
Atmosphere: 2
Food: 3
Service: 4
Carrie McNabb
Have ordered through the mobile app several times. Have given them so many chances. Each time my order is wrong or cold. I have to wait over 10 minutes for it to be brought out even if there are no other cars in the stalls and I’ve placed the order 15 minutes ahead of time. I’ve always liked Sonic but the one in Lockhart just has horrible service. What a shame that customer service is lacking in this establishment.
Screens restart during the worst hours
Atmosphere: 1
Food: 1
Service: 1
Love the food
Atmosphere: 5
Food: 5
Service: 5
I ordered an oreo milkshake not so long ago. It tasted like the cheesecake syrup they use was expired or old. I didn’t try the shake until I got home, expecting it to be normal tasting.
Atmosphere: 4
Food: 1
Service: 3
Worse experience of my life I order a milkshake to be more specific oreo cheesecake, and that's the one I order every single time but this time was disappointing and discounting it taste like the milk or whatever they use to make it was expired or something never coming back there
Atmosphere: 1
Food: 1
Service: 3
Half the drive up stalls are busted and speakers don't work and the lady taking my order was not nice nor knowledgeable of their own menu.
Atmosphere: 1
Food: 3
Service: 1
Even though our order wasn’t exactly what we expected, I want to recognize Kaylee for going above and beyond. She was running around making sure everyone was taken care of, and she still made sure we were looked after. Her hard work, friendly smile, and positive attitude truly made the experience enjoyable. Thank you, Kaylee, for turning a mix-up into a great experience!
Atmosphere: 5
Food: 5
Service: 5
Ordered ahead on, and checked in to pick up my meal. a lady comes out 5 min later and told me they're not taking any orders. I told her I ordered my food before hand, and she just said to just get the refund on the app. kind of annoyed I came all this way and paid before hand. Lady was rude and unprofessional.
Atmosphere: 3
Food: 1
Service: 1
We always go for Happy hour 2-4pm. Love thier Route44 drinks Its always service with a Smile 😃
Atmosphere: 5
Food: 5
Service: 5
Sadly on this visit we were not very successful. There were several of the ordering stations out of order, the staff was struggling, and I did not have extra time to give them.
I will say they were never angry or hostile to the many attempts being made to try and take my order. I do hope to find more success here in the future.
Atmosphere: 2
Food: 3
Service: 4
Have ordered through the mobile app several times. Have given them so many chances. Each time my order is wrong or cold. I have to wait over 10 minutes for it to be brought out even if there are no other cars in the stalls and I’ve placed the order 15 minutes ahead of time. I’ve always liked Sonic but the one in Lockhart just has horrible service. What a shame that customer service is lacking in this establishment.
Food: 2
Service: 1
Restaurantji Recommends
Now we know why its never busy.
Smash burger not worth 11 bucks and cheese tots tasted like they were made hours ago.
We will not be going back!
Atmosphere: 2
Food: 2
Service: 2
I don't know what was happening but in Drive tru I was stuck for more than 20 minutes and apart from the wait for the food.
Atmosphere: 2
Food: 1
Service: 2
Busy Saturday and these servers are doing a great job! So kind and super quick!
Drink tasted good
Atmosphere: 5
Food: 5
Service: 5
Loved that they had drive through window.
Service: 5
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