BJ's Restaurant & Brewhouse
314 W Loop 281, Longview
(903) 686-2190
Recent Reviews
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Tammy was great
Tammy F was an amazing server and took excellent care of us!!
Atmosphere: 5
Food: 5
Service: 5
Tammy took great care of us for lunch today.
Tammy provided an outstanding service. Very responsive and never let our drinks run empty.
Tammy F did an amazing job give her a raise! Food was amazing and quick.
Saturday at 1.30pm
Sat in bar area table. Had to ask for silverware when our salad was delivered. Then noticed there was no salad dressing. Waiting about 3 minutes to flag down our server. Had to get up and go to server doors and finally got to ask for salad dressing. 2 minutes go by and no dressing. Flagged down a server in bar area and it was brought out immediately.
Also as normal the pendent lighting only lights up (dimly) only a small area of the table. We have to get out phone flashlight out to see menu. We have complained multiple time and the manager just Scrugs and says that’s a corporate decision. And then nothing is ever done.
Atmosphere: 3
Food: 4
Service: 1
Great experience. Chandler is the best server!
Service: 5
We told the waitress when we ordered that we were club members but she did not put our membership number on the check. We had eight people. We ordered appetizer s. We did not get plates. I got up and walked towards the kitchen to get plates. Seven people received their dinner s. I kept waiting it didn't come no one came back to check to see if we were okay we went to find another waiter to get my dinner. Good food. Just don't go with the group.
First of all, whoever waiter was was really awesome. Second of all the management is not very good at all.
I ordered shrimp gumbo or Something like that, it had sauerkraut in it which I’m not a fan of, so I asked for something else. Instead of having a manager come out and talk to me or ask me if everything was OK I never seen them. Sure I understand it’s a Restaurant is still they could’ve took at the time to at least greet me and let me know or ask me if I wanted anything else the waiter even took my order and I never received it. My husband had already finished his dinner and about that time I just said to go ahead and cancel it. I’m not wanting to complain, but reality is it’s not fair that my husband gets to complete his meal while I was sitting there waiting on the same thing that he ordered, which was the sampler platter.
Atmosphere: 1
Food: 1
Service: 5
We went in, and apparently inconvenienced the hostess to ask not to sit at the bar (the place was empty), so we could get a table. She sighed, went to another table, said nothing, plopped the menus down and walked away without saying a word. I suppose that’s why they only had 10 or so people there. We sure did want it to be good, but we walked out after that treatment.
Service: 1
Restaurantji Recommends
We really trust BJs to adhere to a level of standards and are disappointed when several things get dropped. Ie. Wet slimy menus and filthy smelly restrooms.
We want to keep coming back!
Atmosphere: 3
Food: 4
Service: 3
Gunner is one of the best servers in town. He always creates a warm, welcoming, and engaging environment. Will most defitnley be back!!
Atmosphere: 5
Food: 5
Service: 5
Kenny was our server this evening and was nothing short of amazing. He also made sure the whole restaurant sung happy birthday to my daughter. We will definitely be back when we visit and ask for Kenny as our server.
Thanks for the great experience 😀
Atmosphere: 5
Food: 5
Service: 5
I usually love coming to BJs for a nice night out with my family, but tonight my experience was less than mediocre. My salmon was obviously spoiled; discoloration deep into the meat, a mushy texture, and unpleasant smell. Our waitress wasn’t very attentive, especially since it was slow and was very short with us. We felt forgotten about and not taken care of. Will not be coming back.
Atmosphere: 3
Food: 2
Service: 2
Before I get started Our server was really understanding and super nice
We normally order online or through DoorDash, and most of the time it’s decent but we decided to go in person I got the sirloin and shrimp scampi I went for the shrimp first as soon as she set it down and it was cold not warm, not lukewarm cold the plate was hot, but the shrimp was cold in a bowl on top of the plate The sirloin was barely medium and super dry, no juice on the plate and I Even tried pressing on the sirloin and nothing what so ever The only thing I ate was mashed potatoes and those were mid 🥲
Atmosphere: 3
Food: 1
Service: 5
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