Cracker Barrel Old Country Store

Friendly employees. Good food quick service. Clean

Service good, food prompt, cannot go wrong dining Cracker Barrel. Great variety and breakfast anytime, pancakes excellent. Sign up rewards program, many meals on the house. Don't forget biscuits and cornbread absolutely the best.

I placed my order via the app. Drove 20 minutes to the store, stood at the checkout for another 15 minutes just to be told that they were out of dumplings for that day. The manager on duty offered no consissions for this experience.

Atmosphere: 1

Service: 1

Great service and comfortable atmosphere. Good Food.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Hashbrown Casserole, Chicken Fried Chicken, Chicken Fried Steak, Corn Muffins, Fried Apples

I ordered the grilled chicken dinner with mash potatoes & turnip greens. The chicken breast were overcooked to the point to where it wasn’t edible. The greens were dry & the potatoes were lumpy. It was a waste of money & I was very disappointed. I use to love coming Sunday after church but now the food & service has gotten so bad.

Atmosphere: 3

Food: 2

Service: 2

Out of two sides I wanted, slow, and expensive.

Atmosphere: 3

Food: 5

Service: 4

The food took very long to get and once it was delivered the to pancake was hard and eggs turning brown from sitting under heat lamp too long. Ham was burnt as well. Definitely not a good day in the kitchen. Server was great. We did not complain to her just noted not to go to this location again.

Atmosphere: 2

Food: 1

Service: 4

Great waiter named Chris. Awesome guy. Drab old cheesy deco gift shop is nice but nothings clearly priced.

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: The Cracker Barrel's Country Boy Breakfast

We have always had a great experience going to cracker barrel until March 8, 2025. My husband and I went to the location on the access road in Longview tx. to celebrate my granddaughters birthday. We were there for dinner and we got seated right away but they were short staffed....servers were not aware of the items the kitchen was out of before the dinner shift started....and items came out at different times not to mention we had to keep asking our server where the other items were that were supposed to come with the meal we ordered. Plus my son had placed his order and once our orders were all out the server told him they were out of a particular item he ordered and he had to change his order and then wait as the rest of us ate out food before it got cold. To say he was mad is an understatement. If this restaurant is going to be open for dinner you should not be out of items that you have in your menu and if the kitchen is out the manager should already be aware of this and fill in the servers before the dinner shift starts. Had we not been there for my granddaughters birthday dinner ( because this is where she chose to go) we would have gone elsewhere. Not a good experience at all.

Atmosphere: 1

Food: 1

Service: 1

Goodness this location is SLOWWWW!!!! We waited over an hour for our food & it wasn't even good. With the wait to sit & our food taking forever we were there almost 2 hours. Almost $70 for meh food at best. Our server was doing the best he could do. IDK if they're short handed in the kitchen or just incapable. Awful experience.

Atmosphere: 3

Food: 2

Service: 4

Biscuits were stale, ordered steak medium, came out well done. Wife’s food did not have gravy as ordered, waited over 10 minutes and her food had gotten cold. Manager Jaci had no sympathy, just blamed cooperate for changing to frozen biscuits. Did not even apologize.

Atmosphere: 4

Food: 1

Service: 1

The waitress was great. My coffee cup never ran dry. I ordered eggs over medium but I got over hard and cold. The pancakes were overcooked and tasted of a dirty grill with old oil.

Atmosphere: 3

Food: 2

Service: 5

Had great service. We're sitting next to crying.Kids which did not make the meal go as well.

Atmosphere: 3

Food: 4

Service: 5

I didn’t give good rating because everything doesn’t even deserve 1 star!!! NONE of the food was done and all was COLD, The only thing eatable was the corn muffins. The pinto beans and carrots were raw! Waitress informed us that there was no macaroni/cheese or biscuits and didn’t come back until we were done.The food was all so disgusting and we wasted our money! We’ve been a fan of Cracker Barrel thru the years and this experience was sooo disappointing….the worst ever

Parking: Plenty of parking and somehandicapped parking

Atmosphere: 1

Food: 1

Service: 1

Do not order curbside pickup from this location. I have been 3 times and wait 30-50 minutes each time.

Food: 2

Service: 1