Last year my daughter wanted Jucys fajitas for her party. I called 2 days in advance then followed up the day before. When I got there they hadn’t started it I waited 35 minutes got the food no big deal things happen. She wanted Jucys fajitas again this year so I said no prob I’m sure it won’t happen again. This year actually on Dec 26 I went to the store in person made an order for a fajita bar a taco bar Chips queso etc about a $300 order. They wrote it down said it would be ready. I called morning of 27th to confirm my 5:30 pick up time. I arrived at 6pm asked for my order. They looked at me like I was an alien!! The manager finally found my order her response was I came in at 5 they didn’t tell me about the order it’s not my fault!! She then said well I guess so can work on it but don’t think I will have everything to complete the order and we are busy so will prob be an hour!!! No I am sorry no nothing. Terrible customer service they really put me in a bind. I had 20 people waiting on me and Jucys did not seem to care one bit Papacitas saved the day and started on it the second I called and had it ready in 15 minutes!!
Z8193SYrichardn
I ordered drive through 4 soft taco supreme no tomatoes 1 LG coke simple right! He said $45 something dollars!! I said absolutely not got that fixed now we are at $ 21 something ok ! I get home 15 miles away and what do we have in the bag 1 soft taco no tomatoes and 3 corn tacos with tomatoes!!!! How stupid do you have to be to screw up that bad ! And the wait about 20 minutes!!!
Andie T
Great tacos!!
Food: 5
Service: 5
JD Howell
Better than Taco Bell.
Atmosphere: 3
Food: 3
Service: 4
Nic S.
5$ for a single taco is criminal
Atmosphere: 3
Food: 2
Service: 3
Katherine Noud
Food was ok, but a bit expensive
Atmosphere: 2
Food: 2
Service: 2
Rebecca Johnson
We were in town on business and super picky eaters when trying something new. The food was absolutely amazing and super fresh. Most definitely the best fajitas we’ve had in awhile not to mention the great service. We will definitely be going back when we’re In Longview or any town they are in!
Brad “Brando” B
Place is slow in service. Possibly need to hire more people or replace the slow workers.
If you like no tasted food with high prices this is your place. I wont be back.
Beauty By Wisdom
The People in the drive through taking orders DO NOT LISTEN what so ever!! Every time I come here they get my order WRONG ! And instead of listening to me at the speaker, they try to rush me to pull forward and do not EVER resort the order back. It’s unacceptable and super frustrating. Definitely needs new staff!
Bradley “Rori” Stegall
Delicious tacos always enjoy getting the super tacos
Judy
Terrible service, the lady at the drive-thru window was extremely rude, horrible food the beans look like it was 2 days old, and the rice was a stiff as a board overall score 0
Last year my daughter wanted Jucys fajitas for her party. I called 2 days in advance then followed up the day before. When I got there they hadn’t started it I waited 35 minutes got the food no big deal things happen. She wanted Jucys fajitas again this year so I said no prob I’m sure it won’t happen again. This year actually on Dec 26 I went to the store in person made an order for a fajita bar a taco bar Chips queso etc about a $300 order. They wrote it down said it would be ready. I called morning of 27th to confirm my 5:30 pick up time. I arrived at 6pm asked for my order. They looked at me like I was an alien!! The manager finally found my order her response was I came in at 5 they didn’t tell me about the order it’s not my fault!! She then said well I guess so can work on it but don’t think I will have everything to complete the order and we are busy so will prob be an hour!!! No I am sorry no nothing. Terrible customer service they really put me in a bind. I had 20 people waiting on me and Jucys did not seem to care one bit Papacitas saved the day and started on it the second I called and had it ready in 15 minutes!!
I ordered drive through 4 soft taco supreme no tomatoes 1 LG coke simple right! He said $45 something dollars!! I said absolutely not got that fixed now we are at $ 21 something ok ! I get home 15 miles away and what do we have in the bag 1 soft taco no tomatoes and 3 corn tacos with tomatoes!!!! How stupid do you have to be to screw up that bad ! And the wait about 20 minutes!!!
Great tacos!!
Food: 5
Service: 5
Better than Taco Bell.
Atmosphere: 3
Food: 3
Service: 4
5$ for a single taco is criminal
Atmosphere: 3
Food: 2
Service: 3
Food was ok, but a bit expensive
Atmosphere: 2
Food: 2
Service: 2
We were in town on business and super picky eaters when trying something new. The food was absolutely amazing and super fresh. Most definitely the best fajitas we’ve had in awhile not to mention the great service. We will definitely be going back when we’re In Longview or any town they are in!
Place is slow in service. Possibly need to hire more people or replace the slow workers.
Atmosphere: 3
Food: 5
Service: 1
Love this place! Always on point.
Atmosphere: 5
Food: 5
Service: 5
A good place to pick up something quick
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Service is great and the food is ok.
Atmosphere: 5
Food: 3
Service: 5
If you like no tasted food with high prices this is your place. I wont be back.
The People in the drive through taking orders DO NOT LISTEN what so ever!! Every time I come here they get my order WRONG ! And instead of listening to me at the speaker, they try to rush me to pull forward and do not EVER resort the order back. It’s unacceptable and super frustrating. Definitely needs new staff!
Delicious tacos always enjoy getting the super tacos
Terrible service, the lady at the drive-thru window was extremely rude, horrible food the beans look like it was 2 days old, and the rice was a stiff as a board overall score 0
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