The Judson location has forgotten items from my orders 4 seperate times consecutively. I understand I messed up for not checking, but how can they not get 1 out of 4 orders correct?
Darryl Sanders
Well I don't know if today was just a fluke,but KFC was actually DELICIOUS and it hadn't been in a long time my food was fresh ,my chicken was normal size not broken all up the sides were fresh and the service was good I've posted before and it wasn't a Rave Review, but today was I don't know what you did are didn't, but keep it up reminded me of the OLD KFC👏👏
Atmosphere: 5
Food: 5
Service: 5
Connor Sharp
The food was okay, there was lots of flies inside and your shoes stuck to the floor as you walked around.
Atmosphere: 1
Food: 3
Service: 2
Sketchy Chit
The food was good as expected and the service in the drive thru seemed a bit slow as previous reviews have noted. The personnel were courteous and friendly. However the noise in the kitchen sounded rather chaotic. I took my order home where I noticed roaches in the napkins. Not a good sign
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fried Chicken
Wyezesha Reed
Had no original chicken done , the chicken I did received was fried too hard. Customer Service could be better
Dietary restrictions: Non
Atmosphere: 3
Food: 3
Service: 3
Gregg
The woman working there today 11/9/24 at approx 1140am for a app order and an additional order was extremely rude and she shorted us a family sized cole slaw which is over $5.00. I tried calling and there was no answer. This is our second experience with rude people working there. I let the first one slide.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Cole Slaw, Fried Chicken
Justin Fowler
So passing by this Location ain't had kfc in long time cause we don't have one where we live and worst customer service I ever seen the lady working counter seems like she don't like her job she was walking drive thru orders out and they told her she didn't have right stuff she said ph well iam not walking back there to get the right one
Christy Jones
They have gotten better than before I was there for 2 minutes after ordering & they had my order done
Constantly here for pick ups, always have to wait an absurd amount of time to get the order. Usually 15 to 45 minutes if I stick around long enough to actually receive the order when it is finally ready. Most of the time they're understaffed and the staff has a bad attitude. I don't understand how this location stays in business.
Atmosphere: 1
Food: 1
Service: 1
Lorraine Goode
So firstly, the bathroom toilet was a mess . Toilet wasn't flushing. The wait time was very long and the food was extremely oily and tasted stale . However, the ladies were very pleasant and apologetic about the wait time. Would not go back there though.
The lady in the drive through delivery of expressing what was not included was delivered in a rude tone called the manager and she said she was listening but defended the worker per customer service. Majority of the time the experience is great but after today I won't be going back to that. More training on customer service would be my recommendation.
Service: 1
Recommended dishes: Cole Slaw
Willie Jamison
The chicken 🐔 is great
Atmosphere: 4
Food: 5
Service: 4
Edward Pessink
Went to through the drive through yesterday. Was the third car in line. We just sat there. First car waiting to order. I had my window down listening. Thought maybe they just had a really long order. After about 8-10 minutes someone finally took there order. Second car pulls up to the speaker. Nothing... No one says anything or tries to take the order. After a total of 15 minutes I finally pulled out of line and left. Assuming something was going on. Stuff happens. I return today. They answer right away but tell me if I want original dark meat or would take 22 minutes. I ask if they can mix original and crispy. They say sure. I get home. Only 14 pieces of chicken total. Chicken was old and looked rough. One of the pieces was a little nug with a bone in it. I search the bag and they had not given me a receipt. I call up there and explain what happened. Manager tells me she filled the buckets herself and knows for a fact there were 16 pieces. I didn't argue. Realized it was pointless. So here I am leaving a review. This was around 545 pm 9/28/24
Food: 1
Service: 1
Recommended dishes: Fried Chicken
Dallas 1962
nasty dining room and doors floors nasty and sticky. they need a day of cleaning inside. food great
Atmosphere: 1
Food: 5
Service: 3
Recommended dishes: Fried Chicken
Mrs.5star
I just need them to do better the wait is long for your food at times customer service could be better I got the chicken sandwich through the app because it's half off the chick was dry even with the little sauce it had on it kfc do better I will try something else next time
The Judson location has forgotten items from my orders 4 seperate times consecutively. I understand I messed up for not checking, but how can they not get 1 out of 4 orders correct?
Well I don't know if today was just a fluke,but KFC was actually DELICIOUS and it hadn't been in a long time my food was fresh ,my chicken was normal size not broken all up the sides were fresh and the service was good I've posted before and it wasn't a Rave Review, but today was I don't know what you did are didn't, but keep it up reminded me of the OLD KFC👏👏
Atmosphere: 5
Food: 5
Service: 5
The food was okay, there was lots of flies inside and your shoes stuck to the floor as you walked around.
Atmosphere: 1
Food: 3
Service: 2
The food was good as expected and the service in the drive thru seemed a bit slow as previous reviews have noted. The personnel were courteous and friendly. However the noise in the kitchen sounded rather chaotic. I took my order home where I noticed roaches in the napkins. Not a good sign
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fried Chicken
Had no original chicken done , the chicken I did received was fried too hard. Customer Service could be better
Dietary restrictions: Non
Atmosphere: 3
Food: 3
Service: 3
The woman working there today 11/9/24 at approx 1140am for a app order and an additional order was extremely rude and she shorted us a family sized cole slaw which is over $5.00. I tried calling and there was no answer. This is our second experience with rude people working there. I let the first one slide.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Cole Slaw, Fried Chicken
So passing by this Location ain't had kfc in long time cause we don't have one where we live and worst customer service I ever seen the lady working counter seems like she don't like her job she was walking drive thru orders out and they told her she didn't have right stuff she said ph well iam not walking back there to get the right one
They have gotten better than before I was there for 2 minutes after ordering & they had my order done
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mashed Potatoes, Cole Slaw, Fried Chicken, Gravy
Constantly here for pick ups, always have to wait an absurd amount of time to get the order. Usually 15 to 45 minutes if I stick around long enough to actually receive the order when it is finally ready. Most of the time they're understaffed and the staff has a bad attitude. I don't understand how this location stays in business.
Atmosphere: 1
Food: 1
Service: 1
So firstly, the bathroom toilet was a mess . Toilet wasn't flushing. The wait time was very long and the food was extremely oily and tasted stale . However, the ladies were very pleasant and apologetic about the wait time. Would not go back there though.
Atmosphere: 1
Food: 1
Service: 3
Restaurantji Recommends
The lady in the drive through delivery of expressing what was not included was delivered in a rude tone called the manager and she said she was listening but defended the worker per customer service. Majority of the time the experience is great but after today I won't be going back to that. More training on customer service would be my recommendation.
Service: 1
Recommended dishes: Cole Slaw
The chicken 🐔 is great
Atmosphere: 4
Food: 5
Service: 4
Went to through the drive through yesterday. Was the third car in line. We just sat there. First car waiting to order. I had my window down listening. Thought maybe they just had a really long order. After about 8-10 minutes someone finally took there order. Second car pulls up to the speaker. Nothing... No one says anything or tries to take the order. After a total of 15 minutes I finally pulled out of line and left. Assuming something was going on. Stuff happens. I return today. They answer right away but tell me if I want original dark meat or would take 22 minutes. I ask if they can mix original and crispy. They say sure. I get home. Only 14 pieces of chicken total. Chicken was old and looked rough. One of the pieces was a little nug with a bone in it. I search the bag and they had not given me a receipt. I call up there and explain what happened. Manager tells me she filled the buckets herself and knows for a fact there were 16 pieces. I didn't argue. Realized it was pointless. So here I am leaving a review. This was around 545 pm 9/28/24
Food: 1
Service: 1
Recommended dishes: Fried Chicken
nasty dining room and doors floors nasty and sticky. they need a day of cleaning inside. food great
Atmosphere: 1
Food: 5
Service: 3
Recommended dishes: Fried Chicken
I just need them to do better the wait is long for your food at times customer service could be better I got the chicken sandwich through the app because it's half off the chick was dry even with the little sauce it had on it kfc do better I will try something else next time
Atmosphere: 3
Food: 3
Service: 2
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