Customer service was ATROCIOUS. The associates ignored everyone in the lobby there were about 6 of us waiting and when they finally spoke to us they were extremely rude. I won't spend another cent there.
Atmosphere: 1
Food: 4
Service: 1
Dustin Cantrell
An absolutely horrible experience with a terrible atmosphere from the staff the managers don’t care what anyone’s issues are when you bring it up to them. They are very rude. I stood in line at the counter for 10 minutes while they sat there and walked back-and-forth, looking at me never acknowledging me if this is how KFC does business then I don’t want their chicken horrible service horrible experience. I would highly recommend anyone that is thinking about eating at KFC to not eat at KFC.
Atmosphere: 1
Food: 1
Service: 1
VALERIE GRAY
We went there 5 minutes before close. We added an extra meal at the window. They were so nice. We got alot of napkins and sauce. Thank you!!
Yetla Zamarron
My family arrived at you Longview KFC location and had the most ridiculous customer service experience! The works never said anything or acknowledged us! When I approached them they were so rude to me and said order ur food at the kiosk! And said we are busy! Did not apologize for the wait nor the inconvenience! I would not recommend this place to anyone
Atmosphere: 1
Food: 1
Service: 1
BillB
Short-staffed but the working crew was friendly, polite, and really hustling.
Atmosphere: 3
Food: 4
Service: 5
Angel De Los Santos
Horrible experience. Unprofessional,and rude employees. A manager that cant do his job and a staff that just doesn't care.
Atmosphere: 1
Food: 3
Service: 1
Trudy Young
Very nice workers my food was hot and delicious
Atmosphere: 5
Food: 5
Service: 5
Tan Le
Please trust me and don't eat here. Ordered a 10pc and was served the saddest 10pcs chicken I've ever seen and with attitude. Please save your self the money.
Atmosphere: 1
Food: 1
Service: 1
Mike Dorsey
The chicken is always fresh and hot ready to eat friendly staff but could use real Coke cola other than that no complaints me and my wife are regular customers I suggest you tray it
Melonie Harris
Had to wait 5 mins at drive thru due to shift change so they say. When I recieved food wasn't what I ordered. I just give up on fast food.
Food is excellent and the service is superb, I wasnt able to get the name of the friendly staff
Atmosphere: 5
Food: 5
Service: 5
Landon Swearingin
I love the original recipe. However this location cooks it too fast or something because the breading is hard like a shell almost. Not burnt but maybe cooked too fast.
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Cole Slaw, Chicken Pot Pie
Sandra Mitchell
I don't understand how this restaurant can still be open it is so dirty
Atmosphere: 1
Food: 2
Service: 3
Richard Cain
Ta2d22d3222 a 222ste like s_ _t!!!!!
Atmosphere: 1
Food: 1
Service: 1
Kayla Calhoun
The young lady working the front counter at 7:22pm had the best Coustmer service at this kfc I’ve seen! She was outgoing, kind, sweet and friendly and full of smiles! I didn’t catch her name, but she definitely deserves a raise! ❤️
Customer service was ATROCIOUS. The associates ignored everyone in the lobby there were about 6 of us waiting and when they finally spoke to us they were extremely rude. I won't spend another cent there.
Atmosphere: 1
Food: 4
Service: 1
An absolutely horrible experience with a terrible atmosphere from the staff the managers don’t care what anyone’s issues are when you bring it up to them. They are very rude. I stood in line at the counter for 10 minutes while they sat there and walked back-and-forth, looking at me never acknowledging me if this is how KFC does business then I don’t want their chicken horrible service horrible experience. I would highly recommend anyone that is thinking about eating at KFC to not eat at KFC.
Atmosphere: 1
Food: 1
Service: 1
We went there 5 minutes before close. We added an extra meal at the window. They were so nice. We got alot of napkins and sauce. Thank you!!
My family arrived at you Longview KFC location and had the most ridiculous customer service experience! The works never said anything or acknowledged us!
When I approached them they were so rude to me and said order ur food at the kiosk! And said we are busy! Did not apologize for the wait nor the inconvenience!
I would not recommend this place to anyone
Atmosphere: 1
Food: 1
Service: 1
Short-staffed but the working crew was friendly, polite, and really hustling.
Atmosphere: 3
Food: 4
Service: 5
Horrible experience. Unprofessional,and rude employees. A manager that cant do his job and a staff that just doesn't care.
Atmosphere: 1
Food: 3
Service: 1
Very nice workers my food was hot and delicious
Atmosphere: 5
Food: 5
Service: 5
Please trust me and don't eat here. Ordered a 10pc and was served the saddest 10pcs chicken I've ever seen and with attitude. Please save your self the money.
Atmosphere: 1
Food: 1
Service: 1
The chicken is always fresh and hot ready to eat friendly staff but could use real Coke cola other than that no complaints me and my wife are regular customers I suggest you tray it
Had to wait 5 mins at drive thru due to shift change so they say. When I recieved food wasn't what I ordered. I just give up on fast food.
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
Food is excellent and the service is superb, I wasnt able to get the name of the friendly staff
Atmosphere: 5
Food: 5
Service: 5
I love the original recipe. However this location cooks it too fast or something because the breading is hard like a shell almost. Not burnt but maybe cooked too fast.
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Cole Slaw, Chicken Pot Pie
I don't understand how this restaurant can still be open it is so dirty
Atmosphere: 1
Food: 2
Service: 3
Ta2d22d3222 a 222ste like s_ _t!!!!!
Atmosphere: 1
Food: 1
Service: 1
The young lady working the front counter at 7:22pm had the best Coustmer service at this kfc I’ve seen! She was outgoing, kind, sweet and friendly and full of smiles! I didn’t catch her name, but she definitely deserves a raise! ❤️
Atmosphere: 5
Food: 5
Service: 5
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