McDonald's

3086 N Eastman Rd, Longview
(903) 736-8301

Recent Reviews

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Khadija De'Lece

The staff have gotten too comfortable disrespecting customers. I appreciate that corporate is now investigating.

Rachel McFarland

Terrible attitudes. Dining room closed and drive thru slow. So don’t order on mobile app when you’re trying to utilize your time. And they wouldn’t give me my drink that they forgot at the second window which is where they game me my food. They said pull up to the 3rd window and then never brought it.

Amy Brown

Not too fond of this location but had to stop in for a door dash order. This is on the opposite side of town as I reside therefore I don't frequent this location enough to comment on service ,or food quality.

Cole Sieber

Horrible customer service. Daughter dropped her card. Called as soon as she noticed the whoever worked nights kept hanging up on her when she asked about the card. Just all around rude.

Atmosphere: 1

Service: 1

Gabriel Roquemore

Fry’s are STILL going up in price and down in quality/ quantity. Paid for the large, got this, asked to fill em up, got this same thing back. Its costs employees no money to fully fulfill a paid order. Between the wrong orders, shorted quantities, dirty tables, This did it. Were done McDonald’s.

Food: 3

Angel Cary Bates

We pulled in at about 9:50pm. I came to McDonalds to get a "quick, filling late supper." That was the wrong choice. We quickly paid and then ushered ahead to WAIT evenonger. We realized every car through the drive in was being instructed to wait again. It was obvious the staff had began closing duties early and were unprepared for the, less than 5 cars who came. After several attempts to give us 3 "wrong" orders, ours was finally delivered. It was 10:25pm. That was my last visit to this location.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Quarter Pounder Hamburger

Stivo Stivo

They had me sitting out in the car for a 10 piece spicy nugget and the food was inside sitting there never get too busy to forget about your customers. Spicy nuggets were delicious, but the service was not very good at communicating I had to go in to get the nuggets

Jacob Bordelon

Terrible service! Was asked to wait 10 minutes for the holiday pie. I say okay, no problem. 35 minutes later: I now have cold food for my family. Lame, considering their prices have been going up. Guess well just spend a couple bucks more and go to a sit-down restaurant next time.

Atmosphere: 1

Food: 1

Service: 1

T s

Literally ordered 4 burgers only ketchup and they couldn't do something that simply absolutely every time i get food here the order is always wrong

Atmosphere: 1

Food: 1

Service: 1

Ceecy Bazzel

Horrible customer service

Atmosphere: 1

Food: 4

Service: 1

Conner Acheson

I ordered a crispy chicken McGriddle, they wrapped it in a McGriddle wrapper but they gave me a biscuit. My frappe was not filled all the way up. It was filled half the way. I never had a problem with this McDonald’s but this been 3 morning of this happened.

Atmosphere: 1

Food: 1

Service: 1

M Lane

The early morning cashier is stealing money from customers. Every morning I get a cold coffee and she shorts my change every morning!!!!! Yea I notice

Atmosphere: 3

Food: 3

Service: 1

Floyd Stowe

They were fast and the order was fresh hot and correct

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Egg & Cheese Biscuit

Macy Williams (Miss Lethal)

I like the speed and how in order this place is they are on top of the game now days

Kid-friendliness: Absolutely play place and all

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Mocha Frappe, Quarter Pounder with Cheese and Bacon, Crispy Chicken Sandwich, Quarter Pounder Hamburger, Bacon Egg & Cheese Biscuit, Sausage

Tyler C

Worst McDonald’s ever, can’t answer the phone when I call about my messed up order..

Atmosphere: 1

Food: 1

Service: 1

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