Red Lobster

3515 McCann Rd, Longview
(903) 757-6939

Recent Reviews

Caleb Alton

Ordered mozarella sticks for appetizers, never got it. Meal came with Cole slaw and my waitress asked if I wanted it before or with my meal, never got it. Had an empty glass when my food came and after I was done eating she asked if I wanted a refill lol. My wife’s pasta tasted like it was mixed with dirty dish water. If my waitress wonders why you got zero tip? Work on your service. Will never be back.

Food: 1

Service: 1

Holli Freeland

Let me start by saying our food was delicious. However, we arrived at 6:40 to be seated. Ordered drinks right away. It took approximately 1 hour for us to order our food, which the server made an excuse about the kitchen being backed up even though we hadn’t ordered yet. My husband also had to go get our refills and silverware himself after the server never returned with either. Now it is 8:30. My husband asked to speak to a manager and he is still waiting. I had to bring our three year old out to the car because he couldn’t handle sitting that long anymore. This is unacceptable and frankly disappointing on account for the food being good.

Atmosphere: 1

Food: 4

Service: 1

Alicia Williams

Great food and

Atmosphere: 5

Food: 5

Service: 5

Kevin Rust

Trash. Pure and simple. Worst one in the chain. If it's the people that make the difference everyone at this location needs to be fired. I'd rather deal with McDonald's.

Atmosphere: 1

Food: 3

Service: 1

Trevor Johnson

Delicious experience again with Ms. Robin, she always goes out of her way to take care of and make each table feel appreciated .Ms. Laura the GM also followed up to ensure best visit possible takes place.. keep up the great service, and of course the food was great!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Biscuits

Edgar

Mash potato cold, too long to serve the food... and they forgot my wife's food....?

Beverly Betts

I always have a great experience at Red Lobster. A friend invited me out and we had a blast!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Seaside Shrimp Trio, Shrimp Alfredo, Parrot Isle Jumbo Coconut Shrimp

Cathy Jo-Lene Procter (Cathy Jo)

Horrible....I had a feeling not to go in when I got there and there weren't more customers than I could count on 1 hand... The only biscuits I got were cold, I'm almost certain neither of the 2 lobster tails I ordered were completely done, you could clearly hear all trash talk coming from the kitchen, which automatically discouraged me from sending anything back but, the server was proud to let me know it was her 2nd day, and the bartender cannot fix drinks properly. Worst experience ever. And it was only 3 pm

Atmosphere: 1

Food: 1

Service: 2

Recommended dishes: Lobster Tail

Gina Crouch

The food and restaurant were perfect, but our server, Jason, was stellar! He deserves a raise!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Ultimate Feast, Shrimp Alfredo

Danny Vestal

We had an awesome waitress by the name of Jaye. If you haven't been to RED Lobster in the past year or 2, you ABSOLUTELY have to give them another chance! The Calamari was great crispy batter..the fried, scampi, and the new sea salt shrimp were soo damn good! The biscuits are back to being GREAT AGAIN! Last but not least, the service was freaking outstanding! WILL BE BACK FOR SURE!!!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Seaside Shrimp Trio

Stefan LWD (Smurfette)

Had my grandbaby's birthday party the food was great the staff was very kind.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Crab Legs, Lobster Tail, Seaside Shrimp Trio

David Cheatham

Food is still good but the service is lacking. To few employees to customer ratio.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Lobster Tail

Laycee Meador

Jason was our server. He was absolutely involved with us as a group, he was attentive, fast, had a great personality and was 10/10 for me and my family of 14. Absolutely recommend. Thanks Jason!

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Cheese Biscuits, Lobster Tail

Kristin Callens

Jason was a phenomenal server. We had a large group and he didn’t leave any detail behind!

Atmosphere: 5

Food: 5

Service: 5

Carrie Rhodes

Jason was phenomenal!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Crab Legs

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