Recommended dishes: Apple Fritter, Chocolate Filled Donut
Ashlee Hobbs
The last 3 times we've been here, months apart, the donuts have not been fresh. Also, they were about half the thickness that they should've been and super dense and not fluffy. This is completely unacceptable. As busy as you guys are, there is no excuse to serve old donuts at 8am. Do better.
Mr. Webb
Hands down the best donuts in the area. A little pricey but they're good.
Christina Marvin
The last 2 times we have purchased kolaches from this location they have been burnt & way too over cooked. I really wish they would stop serving bad batches. They used to be the best in town
Food: 1
Ruth Jones
After about four recent visits, I can safely conclude that this location no longer makes the original, authentic Shipley's Donuts that I fell in love with as a child. When I first moved here from Houston I was overjoyed to find this location and I bought donuts from there several times and they were great, but now the donuts are just not the same. Every time I go and they're thick and heavy. They are not the light fluffy Donuts with the beautiful, thin, crackled sugar glaze. They are just not good. On one visit last year, I truly believe I was handed a grocery store donut! The workers are very, very kind and prompt, but unfortunately, the donuts are just not Shipley's signature donuts, the ones that set them apart from all other Donuts everywhere. Shipley's simple signature glazed donuts are usually so good that you don't even need sprinkles or anything fancy on top. Also, the kolaches are heavy and thick. Sadly, I will not return to that location.
Atmosphere: 3
Food: 1
Service: 5
Brit Brat
I door-dashed donuts and they had to be really old and with black spots on them. I feel kinda sick after eating one and the number is disconnected. So I cannot call to inform them of this matter.
Food: 1
Paul Stroud
These are definitely not the shipley donuts I'm used to in Terrell, the cinnamon rolls were dang near frozen and not cooked in the middle. The donut holes were heavy and cold as well. The jalapeno kolache wasn't warmed up and dough was not all that great. I will seek other place for donuts in Longview.
Atmosphere: 3
Food: 2
Service: 3
Jessica Jinks
I cannot remember a worse experience at a Shipley. Sadly the donuts tasted like day old donuts, the cherry iced did not look or taste like a cherry iced donut (even though after seeing what looked like a strawberry iced it was confirmed to be a cherry iced). We have never seen a cake donut that looked like this, and it did not taste like the Shipley standard we are used to either. The take away bags were not franchise standard either.
This store should be evaluated to ensure it is keeping franchise standards and quality, it seems they are trying to cut corners at every opportunity and sacrificing quality.
My husband actually said “they give Shipley’s a bad name. @shipelydonuts should investigate…
Atmosphere: 3
Food: 1
Service: 3
Nathan Firmin
Great donuts. But beware of the pre-bagged donut holes. I’ve been served day old donut holes 3 times this year in Longview. Once on Gilmer Rd and twice at the main store on McCann. I know day old donuts because I worked for 5 years in donut shops as a student. Selling day old products as fresh was a serious ethical and health concern. It’s really a shame because donut holes used to be one of my Shipley favorites. I hope this issue can be fixed.
Parking: Very good.
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Filled Donuts
WAAYWM
Sadly this place used to be the best place to get donuts there was, nowadays it seems they use donuts from days old.
The size of the cake donuts is RIDICULOUS...1/2 of any other donut...but SAME price! Not the Shipley's I rem but now forgetting! Pic is of plain cake in small box...so so TINY!
Atmosphere: 3
Food: 3
Service: 3
Taifens
I've never been to an unsatisfactory Shipley 10/10 people are also cool here!
My absolute favorite Shipley ANYWHERE!! The nicest staff and amazing donuts. I showed up at closing time and they were out of my favorite vanilla filled donuts but he made them for me anyway. How nice was that!? ( Shipley has the best vanilla filling. It tastes like marshmallow cream!) excellent customer service. ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cream Filled, Glazed Donuts, Cinnamon Roll
Shelly Schumacher
Good donuts
Atmosphere: 4
Food: 4
Service: 4
Ginia R
I have my own regular doughnut place, but my daughter ordered online. I went to pick it up. The older lady came out being rude, so I corrected her on a menu item they claimed to not have, but wasnt removed. The kolaches weren't kolaches. (NASTY). Also, doughnuts tasted cardboard & ashtray. These owners are ruining the shiply name. ??
Great place to get a quick breakfast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Apple Fritter, Chocolate Filled Donut
The last 3 times we've been here, months apart, the donuts have not been fresh. Also, they were about half the thickness that they should've been and super dense and not fluffy. This is completely unacceptable. As busy as you guys are, there is no excuse to serve old donuts at 8am. Do better.
Hands down the best donuts in the area. A little pricey but they're good.
The last 2 times we have purchased kolaches from this location they have been burnt & way too over cooked. I really wish they would stop serving bad batches. They used to be the best in town
Food: 1
After about four recent visits, I can safely conclude that this location no longer makes the original, authentic Shipley's Donuts that I fell in love with as a child. When I first moved here from Houston I was overjoyed to find this location and I bought donuts from there several times and they were great, but now the donuts are just not the same. Every time I go and they're thick and heavy. They are not the light fluffy Donuts with the beautiful, thin, crackled sugar glaze. They are just not good. On one visit last year, I truly believe I was handed a grocery store donut! The workers are very, very kind and prompt, but unfortunately, the donuts are just not Shipley's signature donuts, the ones that set them apart from all other Donuts everywhere. Shipley's simple signature glazed donuts are usually so good that you don't even need sprinkles or anything fancy on top. Also, the kolaches are heavy and thick. Sadly, I will not return to that location.
Atmosphere: 3
Food: 1
Service: 5
I door-dashed donuts and they had to be really old and with black spots on them. I feel kinda sick after eating one and the number is disconnected. So I cannot call to inform them of this matter.
Food: 1
These are definitely not the shipley donuts I'm used to in Terrell, the cinnamon rolls were dang near frozen and not cooked in the middle. The donut holes were heavy and cold as well. The jalapeno kolache wasn't warmed up and dough was not all that great. I will seek other place for donuts in Longview.
Atmosphere: 3
Food: 2
Service: 3
I cannot remember a worse experience at a Shipley. Sadly the donuts tasted like day old donuts, the cherry iced did not look or taste like a cherry iced donut (even though after seeing what looked like a strawberry iced it was confirmed to be a cherry iced). We have never seen a cake donut that looked like this, and it did not taste like the Shipley standard we are used to either. The take away bags were not franchise standard either.
This store should be evaluated to ensure it is keeping franchise standards and quality, it seems they are trying to cut corners at every opportunity and sacrificing quality.
My husband actually said “they give Shipley’s a bad name. @shipelydonuts should investigate…
Atmosphere: 3
Food: 1
Service: 3
Great donuts. But beware of the pre-bagged donut holes. I’ve been served day old donut holes 3 times this year in Longview. Once on Gilmer Rd and twice at the main store on McCann. I know day old donuts because I worked for 5 years in donut shops as a student. Selling day old products as fresh was a serious ethical and health concern. It’s really a shame because donut holes used to be one of my Shipley favorites. I hope this issue can be fixed.
Parking: Very good.
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Filled Donuts
Sadly this place used to be the best place to get donuts there was, nowadays it seems they use donuts from days old.
Restaurantji Recommends
The size of the cake donuts is RIDICULOUS...1/2 of any other donut...but SAME price! Not the Shipley's I rem but now forgetting! Pic is of plain cake in small box...so so TINY!
Atmosphere: 3
Food: 3
Service: 3
I've never been to an unsatisfactory Shipley 10/10 people are also cool here!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Apple Fritter, Dozen Egg & Cheese Kolaches, Half-Dozen Sausage Egg & Cheese Kolaches, Cream Filled, Apple Filled, Half-Dozen Egg & Cheese Kolaches, Glazed Donuts, Bacon Egg and Cheese Croissant Sandwich, Dozen Sausage Egg & Cheese Kolaches, Sausage Egg & Cheese Kolache, Shipley Bold with Cheese & Jalapeño Kolache, Raspberry Filled, Plain Cake, Sausage Egg Jalapeno & Cheese Kolache
My absolute favorite Shipley ANYWHERE!! The nicest staff and amazing donuts. I showed up at closing time and they were out of my favorite vanilla filled donuts but he made them for me anyway. How nice was that!? ( Shipley has the best vanilla filling. It tastes like marshmallow cream!) excellent customer service. ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cream Filled, Glazed Donuts, Cinnamon Roll
Good donuts
Atmosphere: 4
Food: 4
Service: 4
I have my own regular doughnut place, but my daughter ordered online. I went to pick it up. The older lady came out being rude, so I corrected her on a menu item they claimed to not have, but wasnt removed. The kolaches weren't kolaches. (NASTY). Also, doughnuts tasted cardboard & ashtray. These owners are ruining the shiply name. ??
Food: 1
Service: 1
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