Great atmosphere and great showmanship and the food is amazing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soup, Steak, Shogun Combo
Shawn Noble
Terrible portions
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Steak
Michelle Ferguson
Such a disappointment is all I can say. My husband and I took our kids out to Sho Gun tonight in Longview.My husband ordered surf and turf - he got more steak than I did and 2 pieces of shrimp……..yes just 2 pieces for surf and turf.I ordered filet steak only and got less steak than he did. Which that’s my whole meal.We are regulars and are also business owners in town so waited until after dinner to say please compensate the bill because it was a new server who didn’t speak good English.The owner was not pleasant, blamed inflation and only took $10 off the meal.Needless to say it’s the first time in the history of ever I have left Sho Gun hungry with no left overs…..and I went there for prom in 1990. My granddaughter looked at me and said but I’m still hungry. (she’s 4)Worst customer service from a management perspective.
Atmosphere: 1
Food: 1
Service: 1
landyn mcclendon
Set a reservation for 7, 3 days before. Didn’t get seated until 7:30 with zero communication. Once we did get sat down, the chef didn’t come out until 8:10. Extremely late to prom. Limo guy waiting.
Atmosphere: 2
Service: 1
Adam Smith
Our chef Honda was great!
Atmosphere: 4
Food: 5
Service: 5
Chad Brown
Unassuming Hibachi grill that is fancy and tacky; however, if you ask for a rare steak you.. get a rare steak. Reasonably priced, sushi was excellent, and amazing people watching when you're on business trips. I had Edgar ( or papi ), I recommend him for sass and service.Parking: Well lit, safe.Kid-friendliness: All staff are fun and kind, great family atmosphere
Cook was very quiet not very loud. Could barely hear him. Order was messed up in my favor though.
Atmosphere: 3
Food: 3
Service: 1
Jordan Denkins
Have visited Shoguns many times throughout the years and the service and food is always great. I have dined in at the hibachi tables and in the sushi cafe, service is exceptional in both areas. I've enjoyed hot, fresh takeout from here as well and in the more than 10 years that I've been eating here have actually never had a wrong order or an issue while dining here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soup, Salad, Fried Rice, Steak, Steak and Shrimp, Shogun Combo, Sushi Roll
We had Honda as our chef last night and he was so amazing with helping our little one not be scared of the fire and interacted with her continuously. We highly appreciated his kind and sweet nature and his tricks and jokes were par!
Atmosphere: 5
Food: 5
Service: 5
Katie 193
Yesterday was my birthday, & my very first time at a hibachi grill.CONS:I ordered the number 13, and I had never had lobster before. This lobster tasted like dirt. It tasted like it had sat at the bottom of the ocean for decades until it was caught - then wasn't even properly cleaned, then served. Now, my bf, who has had plenty of lobster in his life , says it was also the worst he's ever tasted.The vegetables taste like the color beige. Sad beige.Almost forgot the salad & soup they serve as appetizers. If you like mustard in your salad, get it. & if you like soup that tastes like chicken broth from the store, get it!PROS:The only things everyone collectively liked were either their steak or fried rice. (9 people)Our waitress, I can't remember her name, but she was super helpful and very attentive. She has humor and is very friendly and bubbly. So my 5 stars for the atmosphere/service were for her.I am thankful to have gone to a restaurant for my birthday, & and am happy to have a wonderful waitress who made things better. however, I will never go here again because the food is just not great.I have heard back in the day that this place was the go-to! I think people need to realize that with prices of ingredients going up, companies and restaurants are using cheaper ingredients. So while my experience wasn't the best, I'm sure it is true that they were the place to go, a long time ago.
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Fried Rice
Stephanie Gibson
This was our first time ever to eat here and prob won’t return. Beginning stuff was fine until started cooking. We ask the chef to move a steak away from shrimp because the person is allergic to seafood. So when he started to give out shrimp he proceeded to give shrimp to one person after we said she was allergic. Then my niece got white rice and we told him then he proceeded to put a full plate of fried rice on her after even when we told him she had white rice. So this place needs to make sure employees listen to if someone has an allergies to seafood and pay attention to who has what. Wasn’t a great first time experience at all.
tiffanie barnes
My husband and I went to this place Saturday 3-2-24 the chef was very rude to us. The only time he spoke with us he was very disrespectful, he spoke to other guest in Spanish only when they all spoke very clear English as we all spoke upon each other prior to the chef, my husband spoke with the manager and he completely disregarded my husband and told him his chef is a good chef. And that could be true however he wasn’t good or nice to us and completely ruined our once a month date night
Really nice place! Great food!
Atmosphere: 5
Food: 5
Service: 5
Great atmosphere and great showmanship and the food is amazing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soup, Steak, Shogun Combo
Terrible portions
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Steak
Such a disappointment is all I can say. My husband and I took our kids out to Sho Gun tonight in Longview.My husband ordered surf and turf - he got more steak than I did and 2 pieces of shrimp……..yes just 2 pieces for surf and turf.I ordered filet steak only and got less steak than he did. Which that’s my whole meal.We are regulars and are also business owners in town so waited until after dinner to say please compensate the bill because it was a new server who didn’t speak good English.The owner was not pleasant, blamed inflation and only took $10 off the meal.Needless to say it’s the first time in the history of ever I have left Sho Gun hungry with no left overs…..and I went there for prom in 1990. My granddaughter looked at me and said but I’m still hungry. (she’s 4)Worst customer service from a management perspective.
Atmosphere: 1
Food: 1
Service: 1
Set a reservation for 7, 3 days before. Didn’t get seated until 7:30 with zero communication. Once we did get sat down, the chef didn’t come out until 8:10. Extremely late to prom. Limo guy waiting.
Atmosphere: 2
Service: 1
Our chef Honda was great!
Atmosphere: 4
Food: 5
Service: 5
Unassuming Hibachi grill that is fancy and tacky; however, if you ask for a rare steak you.. get a rare steak. Reasonably priced, sushi was excellent, and amazing people watching when you're on business trips. I had Edgar ( or papi ), I recommend him for sass and service.Parking: Well lit, safe.Kid-friendliness: All staff are fun and kind, great family atmosphere
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Teppanyaki
Great date night location
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Rice, Shogun Combo, Teppanyaki
Cook was very quiet not very loud. Could barely hear him. Order was messed up in my favor though.
Atmosphere: 3
Food: 3
Service: 1
Have visited Shoguns many times throughout the years and the service and food is always great. I have dined in at the hibachi tables and in the sushi cafe, service is exceptional in both areas. I've enjoyed hot, fresh takeout from here as well and in the more than 10 years that I've been eating here have actually never had a wrong order or an issue while dining here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soup, Salad, Fried Rice, Steak, Steak and Shrimp, Shogun Combo, Sushi Roll
Restaurantji Recommends
Very good
Atmosphere: 4
Food: 5
Service: 4
We had Honda as our chef last night and he was so amazing with helping our little one not be scared of the fire and interacted with her continuously. We highly appreciated his kind and sweet nature and his tricks and jokes were par!
Atmosphere: 5
Food: 5
Service: 5
Yesterday was my birthday, & my very first time at a hibachi grill.CONS:I ordered the number 13, and I had never had lobster before. This lobster tasted like dirt. It tasted like it had sat at the bottom of the ocean for decades until it was caught - then wasn't even properly cleaned, then served. Now, my bf, who has had plenty of lobster in his life , says it was also the worst he's ever tasted.The vegetables taste like the color beige. Sad beige.Almost forgot the salad & soup they serve as appetizers. If you like mustard in your salad, get it. & if you like soup that tastes like chicken broth from the store, get it!PROS:The only things everyone collectively liked were either their steak or fried rice. (9 people)Our waitress, I can't remember her name, but she was super helpful and very attentive. She has humor and is very friendly and bubbly. So my 5 stars for the atmosphere/service were for her.I am thankful to have gone to a restaurant for my birthday, & and am happy to have a wonderful waitress who made things better. however, I will never go here again because the food is just not great.I have heard back in the day that this place was the go-to! I think people need to realize that with prices of ingredients going up, companies and restaurants are using cheaper ingredients. So while my experience wasn't the best, I'm sure it is true that they were the place to go, a long time ago.
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Fried Rice
This was our first time ever to eat here and prob won’t return. Beginning stuff was fine until started cooking. We ask the chef to move a steak away from shrimp because the person is allergic to seafood. So when he started to give out shrimp he proceeded to give shrimp to one person after we said she was allergic. Then my niece got white rice and we told him then he proceeded to put a full plate of fried rice on her after even when we told him she had white rice. So this place needs to make sure employees listen to if someone has an allergies to seafood and pay attention to who has what. Wasn’t a great first time experience at all.
My husband and I went to this place Saturday 3-2-24 the chef was very rude to us. The only time he spoke with us he was very disrespectful, he spoke to other guest in Spanish only when they all spoke very clear English as we all spoke upon each other prior to the chef, my husband spoke with the manager and he completely disregarded my husband and told him his chef is a good chef. And that could be true however he wasn’t good or nice to us and completely ruined our once a month date night
Atmosphere: 1
Food: 1
Service: 1