Subway
2011 Gilmer Rd, Longview
(903) 297-9512
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Great philly cheeseteak
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookies
Apparently Subway only hires crackheads at all of their East Texas locations. Can’t follow simple instructions and serve $15 sandwiches that look like this.
Atmosphere: 1
Food: 1
Service: 1
They only had wheat bread lobby, which was filthy. They had very little veggies, and the employees were complaining about barely holding themselves together that they all were very frustrated. Well we got our sandwiches to go and got to the park to eat and my cucumbers tasted rotten and I wanted Buffalo sauce on mine and instead I think they put red vinegar idk but the food was bad. My bread was hard as a rock and they were very skimpy with toppings mostly because they just didn't have any. That store needs desperate help. Will not be going back to this subway for a long long long time if ever again. Also we had gotten the foot long pretzel and it was a rock couldn't even eat it and the cookies were also rocks we spent almost 50 bucks and were very disappointed ?
Atmosphere: 1
Food: 1
Service: 1
This subway is so disorganized, I went tonight and I ordered online but the sandwiches weren't ready which was ok I didn't mind waiting. The lady that was making my sandwiches never changed her gloves, she was in the middle of making mine when she decided to go and start touching the screen and she never took off the gloves. Even after making my sandwiches she never changed then so I feel sorry if someone had a food allergy to certain things because she was just so unprofessional and kept cross contaminating things.
Atmosphere: 1
Food: 1
Service: 1
There's one lady, I believe her name is Jennifer (dark hair) she's awesome. She is working her tail off when we come here. BUT don't go through the drive through. You will wait 5 minutes before you're acknowledged, and if you aren't watching them, you're food will be wrong. Last time we came here, we came inside. There was 1 person in front of us, 4 people working, and it still took 20 minutes before we left. Ordered pretzel sticks, was only given 1, no sauce, drinks weren't rang up, so I had to run my card a second time. Bag ripped, food fell on the floor, and was only offered another bag. By then I was so frustrated I just took it and left.
Atmosphere: 1
Food: 2
Service: 1
Good Subs and good prices with their coupons.
Food: 5
Service: 4
It's ok, it is not impressive!
Atmosphere: 3
Food: 3
Service: 3
I love sandwiches. With a spacious and clean subway like this one I will always recommend.
Atmosphere: 5
Food: 5
Service: 5
I love sandwiches. With a spacious and clean subway like this one I will always recommend.
Atmosphere: 5
Food: 5
Service: 5
Negative 20 stars!! Absolute worst subway I have ever been to! We are regulars here because it is close to where we live. We always have issues with the speed in which we are greeted and served. One customer in the whole store requires every single employees attention apparently. Tonight my husband and I went through the drive through. Someone came on the speaker and asked us to hold for a moment. 15 mins later and still they had not come back to take our order. We pull around to the window where a short, brunette girl opened the window with an attitude. We both told her that we had been waiting for 15 mins at the speaker. She said “do you have a mobile order?” We both answered rather annoyed that we do not have a mobile order, we are needing to order right now. She waved her hand towards the dining areas explaining that “yeah…well we’ve been busy”….with ONE WHOLE PERSON in the entire place. To add insult to injury, she was chewing food in between words. It’s clear that we interrupted her dinner and she had better things to do on the clock than her job. They’ve lost the business of 2 regular patrons for good.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Nice clean and a larger than usual seating area.1-8-24 the cover picture is not the subway building on gilmer rd Longview tx
Parking: Parking lot out front of the building is laid out funky because of the location but there is more parking behind the building
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Subway Club
Sandwiches made with brown lettuce
Vegetarian options: Brown lettuce
Atmosphere: 2
Food: 1
Service: 2
. I'm going to edit my review.I guess night is the wrong time to go. A guy actually threw food after he got an attitude. We were waiting so long in the beginning and he had no problem. Horrible service except for new hire that was acting better than the other employees. Rude!!
Atmosphere: 1
Service: 1
Stop by subway, just trying to get lunch and go. The young man behind the counter (Arshawn) was more than welcoming and should be the definition of a sandwich artist. Would recommend anyone to this location.
Atmosphere: 5
Food: 5
Service: 5
Was Busy around 1230 seemed short handed but they were making em as fast as they could. I online ordered the Beast at it was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Loading...