Subway

4006 Estes Pkwy, Longview
(903) 234-9924

Recent Reviews

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413x64rc14

Slowest subway ever it take for ever just for a foot long with no people

Bailey Clague

The staff is awesome! There was a little bit of a line and a lot going on but they were on top of things! My sandwich was a 10/10!

Atmosphere: 5

Food: 5

Service: 5

Alex Torres

Worst subway location!!
Stay away of this location, people in there are rude careless and also the meat and vegetables are horrible!!
if you looking for a subway look somewhere else or you will be disappointed like me.

Atmosphere: 1

Food: 1

Service: 1

nina elrod

The management at this store is the worst Subway. I have not ever been at a store this bad. I know help is hard to find but dang loosing customers.

Atmosphere: 1

Food: 1

Service: 1

Jessica Jimenez

I just came to say that ever since I've been ordering through Door Dash, the food quality, and not just Subway, has gone down. How would you like getting a meatball sub with a spoonful of sauce? I feel staff takes advantage of customers not being present and care even less about their pride. I won't complain this time through Door Dash because I've had to complain so many times about my food that I'm sure they're starting to wonder. Then again, not my fault!

Atmosphere: 2

Food: 2

Service: 2

Christian Flores

I would give this a zero star if possible. Every time I go in to get a sandwich, they are so slow, never have any bread choices but one. There are two people behind the counter but only one actually working. The line is always long because of this. They really need to do better about keeping there store supplied and staff working.

Margaret Mayfield

Sherri and Verdell are simply the best! They've been there quite some time and are extremely good with their customers

Atmosphere: 5

Food: 4

Service: 5

Kathryn Pagano

We sat in line for almost an hour, was told we were going to be served next and then one of the employees started making their own sandwich, fully seeing us and seeing we still had yet to be served. This is ridiculous. We were being incredibly patient and were standing in line and being polite but when the employees started making his own sandwich right in front of us, we were done. Never ever returning to this location again. And this isn’t the first time we have had issues with this location

Service: 1

Job Vazquez

The pizza is really good

Atmosphere: 5

Food: 5

Service: 5

Harold Butcher

Manager person Sherri refused to give me the sandwich I paid for online for pickup even after I presented my receipt because I would not sign a paper with a dirty nasty looking pen. No sanitizer in available after signing said paper with nasty pen. Only after I called police was I given my sandwich. The sandwich was not toasted or hot as it should have been. Terrible attitude, service and food!!

Atmosphere: 1

Food: 1

Service: 1

Megan West

The man with a beard and black Oakley glasses needs to go. I watched him be extremely rude and sarcastic to a man, got his order wrong, and after repeating himself 3 times, the customer gave up. He doesn't speak so that you can understand him, then gets an attitude when you ask him to repeat himself. I definitely won't be back to this location.

Atmosphere: 1

Food: 1

Service: 1

michael anders

Worse customer service I’ve ever seen. This has now happened several times. I’m the type to give chances before I post. This time still trash service and employees don’t even know how to make their menu items. I got the new fiery meatballs sub and they didn’t even put the pepperoni on the sandwich and she had to even keep looking at the menu board for directions on making their sandwich. I eat at subway pretty regularly. But this one in Walmart on Estes is horrible. They need a whole new staff and to educate there employees.

Atmosphere: 1

Food: 2

Service: 1

Courtney McCollum

I ordered a sandwich through the app. My sandwich was not ready on time so I had to wait until they chose to get around to it.

I didn’t watch them make the sandwich. When I got home I realized they used the burned bread that I had seen sitting on top of the oven which they had been handling without gloves, without washing their hands!

I don’t trust them anymore!!! Complete waste of time and money. Completely unethical behavior!!!

Never ordering from this location ever again!!!

Atmosphere: 1

Food: 1

Service: 1

Carmen E

The lady in there with her hair up in a bun, but no kind of hair net. Never even acknowledge me standing there because she was busy talking to her Walmart friend. She had a bread in her hand, while ongoing her conversation with other person. She was probably in the middle of an order but stayed distracted. I would not want that to be my food. I walked away.

Atmosphere: 1

Food: 1

Service: 1

Kena Williams

Employees move slow as hell, act as if they don’t know anything then messed up my order and act as if I was lying trying to tell what something is when it clearly doesn’t match the receipt. I normally don’t go to this Subway but since I was close I gave it the benefit of the doubt and I be damn an issue. Never again!!!

Atmosphere: 1

Food: 2

Service: 1

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