Service was excellent. The burgers were perfect. I did ask for ranch dressing for fries. Not in bag, but I should of looked.
album183
Waited in line, ignored, and employees acted like they didn't want me there. So I decided to be nice and grant them their wish and went elsewhere and spent money. Won't be back.
Atmosphere: 1
Food: 1
Service: 1
A
Lady was so rude had three separate orders i said sorry last order she said “good cuz im not going to get up out of here ridiculas” hire friendly staff it aint customer fault they grown women and a cashier at wendys
Atmosphere: 1
Food: 5
Service: 1
Maria Guerrero
The people are very nice, had good time.
Atmosphere: 5
Food: 5
Service: 5
Brittany Smith
Customer service sucks. The teenagers have no desire to even take a customer’s order let alone get it right the first time.
Service: 1
Recommended dishes: Baconator
Chelsea Niehaus
I had went Wednesday Night . I had people over , Had been cooking all day for thanksgiving the next day . I went about 9:30 . And ordered 7 sandwhiches All of them being plain except for two . They pulled me up , Was almost 10 by the time the food came out . All the burgers were smaller burgers . As I was pulling up to the first window , There was someone in the back ground yelling and cussing about making my order . 7 F"in" burgers , Just going on and on. Made it to the second window , Said person was STILL yelling and cussing . Pulled up , Waited almost 30 minutes . For the whole order to be wrong , Store closed , Next day closed for thanksgiving . Fast forward to today , Owner isnt taking calls today and Store cant refund any kind of orders Themselfs .
If you want to be judged for your order , Because your cook is impatient , This is your Place to go .
Edited to add : I was contacted and refunded Today , They were very professional in handling the situation . " Ricky" Is wonderful and helped me in a timely manner . Also promised to take care of the problem , Which i hope is true . Because whoever it was that night , Doesnt need to work in fast food with no patience , And if he does continue , I hope this was a learning situation for us all.
Angel Gail
Friendly folk and better food than the other location in Longview. Floor is a bit sticky in the restaurant but bathrooms are clean.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: French Fries, Chocolate Frosty
B Vaughn
Vegetarian options: Salads are great tasting and fresh.
Parking: Easy parking and ease of leaving without traffic jam.
Recommended dishes: Hamburger
Brittany Houser
Love Wendy's fries! Plus, the staff at this location is prompt and friendly. Order is nearly always correct as well.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Spicy Chicken Sandwich, French Fries
I don’t know what the problem is with the counter help but I’ve been in there a lot and I’ve been treated like crap. Counter help is rude, very short with customers and it’s not just me I stood there and heard her being rude to everyone.i asked if I could buy a small pineapple frosty that you gave new and she asked if I had a key tag I said no she said then you can’t get one. Then she turned around and walked away I didn’t understand that are you there to sell frosty or not. I believe I’ll find somewhere else to eat if this doesn’t change. WHAT EVER HAPPENED TO MAY I HELP YOU OR THANK YOU.
Matthew Smith
Currently sitting here in the dining area and not ONE table is clean, floors are disgusting trash everywhere extremely rude lady at the register that literally looked over at the lady next to her and asked if the boo meal was for adults, does it MATTER if it was intended for an adult or kid? This place is a joke.
Atmosphere: 1
Food: 2
Service: 1
Ben Rossow
Krabby customer service but decent Krabby Patty
Carpet is sticky and matted down lol
Cashier is rude
Either way I spent money lol so this Wendy’s lives another day profitably operating ??
Atmosphere: 2
Food: 5
Service: 1
Jasmine Adedoyin
I was hungry, I got food. The cashier (dive-thru) was nice. Food⭐⭐⭐ Cashier ⭐⭐⭐⭐⭐
chris maddox
Stood in line to be ignored while staff waited only on Togo orders or drivethru. I'm disabled so I had to leave because I was hurting too bad. We will not be back .
Service was excellent. The burgers were perfect. I did ask for ranch dressing for fries. Not in bag, but I should of looked.
Waited in line, ignored, and employees acted like they didn't want me there. So I decided to be nice and grant them their wish and went elsewhere and spent money. Won't be back.
Atmosphere: 1
Food: 1
Service: 1
Lady was so rude had three separate orders i said sorry last order she said “good cuz im not going to get up out of here ridiculas” hire friendly staff it aint customer fault they grown women and a cashier at wendys
Atmosphere: 1
Food: 5
Service: 1
The people are very nice, had good time.
Atmosphere: 5
Food: 5
Service: 5
Customer service sucks. The teenagers have no desire to even take a customer’s order let alone get it right the first time.
Service: 1
Recommended dishes: Baconator
I had went Wednesday Night . I had people over , Had been cooking all day for thanksgiving the next day . I went about 9:30 . And ordered 7 sandwhiches All of them being plain except for two . They pulled me up , Was almost 10 by the time the food came out . All the burgers were smaller burgers . As I was pulling up to the first window , There was someone in the back ground yelling and cussing about making my order . 7 F"in" burgers , Just going on and on. Made it to the second window , Said person was STILL yelling and cussing . Pulled up , Waited almost 30 minutes . For the whole order to be wrong , Store closed , Next day closed for thanksgiving . Fast forward to today , Owner isnt taking calls today and Store cant refund any kind of orders Themselfs .
If you want to be judged for your order , Because your cook is impatient , This is your Place to go .
Edited to add : I was contacted and refunded Today , They were very professional in handling the situation . " Ricky" Is wonderful and helped me in a timely manner . Also promised to take care of the problem , Which i hope is true . Because whoever it was that night , Doesnt need to work in fast food with no patience , And if he does continue , I hope this was a learning situation for us all.
Friendly folk and better food than the other location in Longview. Floor is a bit sticky in the restaurant but bathrooms are clean.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: French Fries, Chocolate Frosty
Vegetarian options: Salads are great tasting and fresh.
Parking: Easy parking and ease of leaving without traffic jam.
Recommended dishes: Hamburger
Love Wendy's fries! Plus, the staff at this location is prompt and friendly. Order is nearly always correct as well.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Spicy Chicken Sandwich, French Fries
Fake 5$ biggie bag, it’s more false advertisement
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I don’t know what the problem is with the counter help but I’ve been in there a lot and I’ve been treated like crap. Counter help is rude, very short with customers and it’s not just me I stood there and heard her being rude to everyone.i asked if I could buy a small pineapple frosty that you gave new and she asked if I had a key tag I said no she said then you can’t get one. Then she turned around and walked away I didn’t understand that are you there to sell frosty or not. I believe I’ll find somewhere else to eat if this doesn’t change. WHAT EVER HAPPENED TO MAY I HELP YOU OR THANK YOU.
Currently sitting here in the dining area and not ONE table is clean, floors are disgusting trash everywhere extremely rude lady at the register that literally looked over at the lady next to her and asked if the boo meal was for adults, does it MATTER if it was intended for an adult or kid? This place is a joke.
Atmosphere: 1
Food: 2
Service: 1
Krabby customer service but decent Krabby Patty
Carpet is sticky and matted down lol
Cashier is rude
Either way I spent money lol so this Wendy’s lives another day profitably operating ??
Atmosphere: 2
Food: 5
Service: 1
I was hungry, I got food.
The cashier (dive-thru) was nice.
Food⭐⭐⭐
Cashier ⭐⭐⭐⭐⭐
Stood in line to be ignored while staff waited only on Togo orders or drivethru. I'm disabled so I had to leave because I was hurting too bad. We will not be back .
Atmosphere: 1
Food: 1
Service: 1
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