My husband and I went in there on December 30 to celebrate his birthday. We got a coupon from Aspen Creek so we thought that we would try them again because the last couple of times just we’re not very good. We ordered our drinks and about 10 minutes later, the server brought us some water Saying the bartender had messed up and gave us draft beer instead of bottle beer and wanted to know if we wanted that instead we did not. We ordered our food and we got our drinks about three minutes before we got our food. I ordered the steak special as it was on a Monday and my husband got the chicken fried steak, the steak was so tough and I could not eat it and my husband‘s mashed potatoes with his chicken fry were cold. I mentioned this to the server but nothing was done to make things better and I never spoke to a manager. I don’t know what’s happened to Aspen Creek but their food has not been as good as it had been in the past, I wrote corporate to let them know about this situation but unfortunately I’ve not heard back from them. That’s why I thought if I put this on Facebook, maybe the management at Aspen Creek Lubbock would contact me at any rate it’s disappointing because it used to be one of our favorite places to go.
Tammie White
Great food with friendly good service
Atmosphere: 5
Food: 5
Service: 5
Melodie Welch
Excellent service. The ribeye steaks are delicious and very tender.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish & Chips
Khristilyn Watters
I come here every Monday and tonight’s service and food was unacceptable. The temperature was so cold we weren’t even able to enjoy the meal, my steak was cooked wrong and was tough I always get medium. My green beans had a long string of hair as I was chewing. I asked for the fish to be fried hard and it was soggy. This has been a place I visit every Monday and I brought my Family and I’m very disappointed.
Atmosphere: 1
Food: 1
Service: 1
Dannette Wall
Depending on what you order. Food is nothing spectacular, just your same ole variety restaurants.
Atmosphere: 4
Food: 4
Service: 5
Romauldo Guerrero
Good food but they do not let you have more then 9 people at a table they will lose $ for this
Atmosphere: 5
Food: 5
Service: 5
Jake C
Any time that you can leave a restaurant full, happy and with some food to take with us, well that's a good meal. What started off as a slow service and possibly disappointing meal was quickly turned around by the manager/bartender on duty. The food was really good, very well priced and the restaurant itself was very clean and comfortable and dare I say it- a really good deal and strong value for dinner. I had the 10oz sirloin. It was lean and meaty and perfect. The Aspen Grill Chicken salad was big and generous amounts of chicken were given. The kids meals were also great value for money. We don't live here in Lubbock, but would definitely come back if coming through town and we needed a sit down meal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Cheesecake
Kayla
Staff is amazing! I "think" our waitresses name was Alexis. Food was delicious! Virgin strawberry daiquiri was a bit tart but still good! Very reasonably priced! Will definitely visit again!
Atmosphere: 5
Food: 5
Service: 5
Katharina Heide
Birthday lunch here with my mom, and it was so good!! The atmosphere is really nice, and I would definitely recommend this place. Their menu is pretty extensive so you're bound to like something here ;)
Atmosphere: 5
Food: 4
Service: 5
Lesley Rundell
The food was amazing as always, but our waiter did not keep our drinks filled and he did check on us but never refilled our drinks (tea and water)?
Atmosphere: 5
Food: 5
Service: 2
Recommended dishes: Sirloin & Pow Wow Shrimp, Aspen Chicken Pasta
Great customer service! Waiters are quick, friendly and generous. Food was on point with Vegan options and don't get me started on the Fried Cheesecake...I won't share mine!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sirloin & Pow Wow Shrimp, Spinach Artichoke Dip and Chips, Fried Cheesecake, Salad, Aspen Chicken Pasta
The app was amazing spinach and arch dip, so set really high hopes for our meal, food wasn’t bad, but wasn’t good either but solid 7/10.
I don’t know if it was just our drink but ordered a chilton, and had about 2 sips and it’s like that’s not right. It’s Lubbock so I feel like most people should have chiltons down. So besides the drink 4/5 stars. Drink was 2.5/5
Atmosphere: 5
Food: 4
Service: 4
Mark Miller
Parking: There is Plenty of close parking.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Mile High Meatloaf, Chicken Fried Chicken
Hailey Ray
Great food. We really like the steak, and shrimp. I just wish they would disclose charges for "add ons" prior to realizing their suggestions are turning it into "special orders."
My husband and I went in there on December 30 to celebrate his birthday. We got a coupon from Aspen Creek so we thought that we would try them again because the last couple of times just we’re not very good. We ordered our drinks and about 10 minutes later, the server brought us some water Saying the bartender had messed up and gave us draft beer instead of bottle beer and wanted to know if we wanted that instead we did not. We ordered our food and we got our drinks about three minutes before we got our food. I ordered the steak special as it was on a Monday and my husband got the chicken fried steak, the steak was so tough and I could not eat it and my husband‘s mashed potatoes with his chicken fry were cold. I mentioned this to the server but nothing was done to make things better and I never spoke to a manager. I don’t know what’s happened to Aspen Creek but their food has not been as good as it had been in the past, I wrote corporate to let them know about this situation but unfortunately I’ve not heard back from them. That’s why I thought if I put this on Facebook, maybe the management at Aspen Creek Lubbock would contact me at any rate it’s disappointing because it used to be one of our favorite places to go.
Great food with friendly good service
Atmosphere: 5
Food: 5
Service: 5
Excellent service. The ribeye steaks are delicious and very tender.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish & Chips
I come here every Monday and tonight’s service and food was unacceptable. The temperature was so cold we weren’t even able to enjoy the meal, my steak was cooked wrong and was tough I always get medium. My green beans had a long string of hair as I was chewing. I asked for the fish to be fried hard and it was soggy. This has been a place I visit every Monday and I brought my
Family and I’m very disappointed.
Atmosphere: 1
Food: 1
Service: 1
Depending on what you order. Food is nothing spectacular, just your same ole variety restaurants.
Atmosphere: 4
Food: 4
Service: 5
Good food but they do not let you have more then 9 people at a table they will lose $ for this
Atmosphere: 5
Food: 5
Service: 5
Any time that you can leave a restaurant full, happy and with some food to take with us, well that's a good meal. What started off as a slow service and possibly disappointing meal was quickly turned around by the manager/bartender on duty. The food was really good, very well priced and the restaurant itself was very clean and comfortable and dare I say it- a really good deal and strong value for dinner. I had the 10oz sirloin. It was lean and meaty and perfect. The Aspen Grill Chicken salad was big and generous amounts of chicken were given. The kids meals were also great value for money. We don't live here in Lubbock, but would definitely come back if coming through town and we needed a sit down meal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Cheesecake
Staff is amazing! I "think" our waitresses name was Alexis.
Food was delicious!
Virgin strawberry daiquiri was a bit tart but still good!
Very reasonably priced!
Will definitely visit again!
Atmosphere: 5
Food: 5
Service: 5
Birthday lunch here with my mom, and it was so good!! The atmosphere is really nice, and I would definitely recommend this place. Their menu is pretty extensive so you're bound to like something here ;)
Atmosphere: 5
Food: 4
Service: 5
The food was amazing as always, but our waiter did not keep our drinks filled and he did check on us but never refilled our drinks (tea and water)?
Atmosphere: 5
Food: 5
Service: 2
Recommended dishes: Sirloin & Pow Wow Shrimp, Aspen Chicken Pasta
Restaurantji Recommends
Great customer service! Waiters are quick, friendly and generous. Food was on point with Vegan options and don't get me started on the Fried Cheesecake...I won't share mine!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sirloin & Pow Wow Shrimp, Spinach Artichoke Dip and Chips, Fried Cheesecake, Salad, Aspen Chicken Pasta
Best waiters Delicious food nice and hot ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sirloin & Pow Wow Shrimp, Potato Skins
The app was amazing spinach and arch dip, so set really high hopes for our meal, food wasn’t bad, but wasn’t good either but solid 7/10.
I don’t know if it was just our drink but ordered a chilton, and had about 2 sips and it’s like that’s not right. It’s Lubbock so I feel like most people should have chiltons down. So besides the drink 4/5 stars. Drink was 2.5/5
Atmosphere: 5
Food: 4
Service: 4
Parking: There is Plenty of close parking.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Mile High Meatloaf, Chicken Fried Chicken
Great food. We really like the steak, and shrimp. I just wish they would disclose charges for "add ons" prior to realizing their suggestions are turning it into "special orders."
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Sirloin & Pow Wow Shrimp
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