We walked in at 2:58pm today and a male sever greeted us and told us it was open seating. We sat down at a booth table and waited for someone to come and take our drink order. We waited for over 20 minutes with both servers looking at us and ignoring us. We walked out at 3:20. It really made us upset and it felt worse cause it’s my birthday 😞😞 I don’t think we’ll be coming back anytime soon.
Atmosphere: 1
Food: 1
Service: 1
kenna ann
food was good but had a very long wait and had quite a wait for the check. ordered sweet tea and got unsweet as well.
King I am
Food not bad at all, I choose the mac n cheese burger. Great beer selection.
Atmosphere: 3
Food: 4
Service: 3
Jamie Vera
We had the WORST EXPERIENCE. First off we waited over an hour for our food. We get it and it’s cold. Then the kitchen staff was cussing up a storm and loudly!!! The sad part is the manger was in the kitchen while all this is going on. Where we sat it was visible to the kitchen.Employees in the kitchen weren’t wearing a cap or a hairnet. My food had wilted lettuce. When we asked for the manager she comes out and I voiced my concerns about the cussing and having to wait so long for the food. She said she was sorry that she had told the employees to keep it down. I then told her well if they don’t listen get them out. You’re losing business because of this. I told her we will never come to this establishment again. I’m hoping that this girl gets more management training because the way those employees acted I would have either sent them home or let them go. The cussing was just flat out ridiculous.
Atmosphere: 1
Food: 1
Service: 3
ehsan rashid
Their appetizers were really nice. The onion rings and cheese stakes were pretty good. We also tried wings. However, the quality was not that good. The beers were also nice except the buffalo one.
Linseyhunter
Lyrik was our server and she was very attentive. Drinks constantly refilled as well as our endless appetizers. She had a bubbly personality and I’ll be coming back specifically for her!
Atmosphere: 5
Food: 5
Service: 5
Aubrea Martin
We had such a great experience thanks to our amazing waitress Lyrik! She was friendly, attentive, and made us feel right at home. Our drinks stayed full, food came out just the way we asked, and she checked in at all the right times without being overbearing. You can tell she really cares about making sure her customers are happy. Highly recommend!”
Atmosphere: 4
Food: 5
Service: 5
Francisco Vasquez Jr.
Good food, good service. Could be a Lil cleaner. Especially the restroom. No soap and tissue all over the place 😞
Atmosphere: 4
Food: 5
Service: 4
T Cat
Overwhelmed manager got temper with me when I had to drive back to get my wings that they left out of to go order. She explained that in thier system if there are more than 3 sauces that the computer cuts it off and cook staff are not able to see the remaining sauces for the order which is why my 4th sauce of wings where missing. Which is a silly explanation if thier system actually is like that. Either way it yelling at me because they messed up my order and I asked them to fix it is inapropriate.
Atmosphere: 2
Food: 4
Service: 1
Joshua Cruz
We called on the way to the restaurant because a waitress told us in our last visit burgers were BOGO mondays and Wednesdays. They confirmed. When we got to the restaurant, the said the didn’t know what we were talking about. The manager said they ended the promotion last week. Why bother? I got up and went to whataburger, where I spent the exact same amount of money. Horrible service! Especially with the rumors of rats going around at this location. Honestly sad. I don’t wanna go all the way across town for a decent b dubs but guess I gotta!
We were there over 30 min before our waiter took our order and took another 30 min our so to get our food it wasn't that busy
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Burger, Wings
Michael Ibrom
Bad customer service. Went in to get a sauce bottle. Took 15 minutes for someone to come and check me out.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Chicken Wings, Chicken, Wings
Rebecca Mercado
Came to this Buffalo Wild Wings? And had the most terrifying horrible service. I've ever had. We waited over 45 minutes for our food. When the food came out, it was cold so cold. The fries stuck to the plate. The cheese on the macaroni was solid. When we asked to speak to a manager, he came out. We showed him the food and asked him to touch one wing. He proceeded to touch all the wings with no gloves and expect us to eat . Then he explained the reason why was because they were on a smoke break.before that I had. Asked the server how long it would take to get our food. Because they were all huddled up hanging out Talking. Then the GM comes out. Looks high. Can barely open his eyes? Showed him the hair in ranches. He answers , " You take the good with a bad?" That's the best they can do, and we still pay the ticket. I guess the GM was on the same smoke break as the staff.
Ethan Davis
Went to pickup my order for 20 boneless wings and fries with carrots and celery they said ready in 40-60 min so I got there at 40-60 min later to find they have my order to someone else so I had to wait even longer and when I finally got my order the boneless wings were only crust very little meat and only gave me 2 celery sticks and 2 individual carrots. Very disappointed never going here again I’m taking my business to Wingstop. Probably cheaper there too.
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Wings
Kaiser Kothmann
Manager was very rude to the whole table after we asked to get more water.
We walked in at 2:58pm today and a male sever greeted us and told us it was open seating. We sat down at a booth table and waited for someone to come and take our drink order. We waited for over 20 minutes with both servers looking at us and ignoring us. We walked out at 3:20. It really made us upset and it felt worse cause it’s my birthday 😞😞 I don’t think we’ll be coming back anytime soon.
Atmosphere: 1
Food: 1
Service: 1
food was good but had a very long wait and had quite a wait for the check. ordered sweet tea and got unsweet as well.
Food not bad at all, I choose the mac n cheese burger. Great beer selection.
Atmosphere: 3
Food: 4
Service: 3
We had the WORST EXPERIENCE. First off we waited over an hour for our food. We get it and it’s cold. Then the kitchen staff was cussing up a storm and loudly!!! The sad part is the manger was in the kitchen while all this is going on. Where we sat it was visible to the kitchen.Employees in the kitchen weren’t wearing a cap or a hairnet. My food had wilted lettuce. When we asked for the manager she comes out and I voiced my concerns about the cussing and having to wait so long for the food. She said she was sorry that she had told the employees to keep it down. I then told her well if they don’t listen get them out. You’re losing business because of this. I told her we will never come to this establishment again. I’m hoping that this girl gets more management training because the way those employees acted I would have either sent them home or let them go. The cussing was just flat out ridiculous.
Atmosphere: 1
Food: 1
Service: 3
Their appetizers were really nice.
The onion rings and cheese stakes were pretty good.
We also tried wings. However, the quality was not that good.
The beers were also nice except the buffalo one.
Lyrik was our server and she was very attentive. Drinks constantly refilled as well as our endless appetizers. She had a bubbly personality and I’ll be coming back specifically for her!
Atmosphere: 5
Food: 5
Service: 5
We had such a great experience thanks to our amazing waitress Lyrik! She was friendly, attentive, and made us feel right at home. Our drinks stayed full, food came out just the way we asked, and she checked in at all the right times without being overbearing. You can tell she really cares about making sure her customers are happy. Highly recommend!”
Atmosphere: 4
Food: 5
Service: 5
Good food, good service. Could be a Lil cleaner. Especially the restroom. No soap and tissue all over the place 😞
Atmosphere: 4
Food: 5
Service: 4
Overwhelmed manager got temper with me when I had to drive back to get my wings that they left out of to go order.
She explained that in thier system if there are more than 3 sauces that the computer cuts it off and cook staff are not able to see the remaining sauces for the order which is why my 4th sauce of wings where missing. Which is a silly explanation if thier system actually is like that. Either way it yelling at me because they messed up my order and I asked them to fix it is inapropriate.
Atmosphere: 2
Food: 4
Service: 1
We called on the way to the restaurant because a waitress told us in our last visit burgers were BOGO mondays and Wednesdays. They confirmed. When we got to the restaurant, the said the didn’t know what we were talking about. The manager said they ended the promotion last week. Why bother? I got up and went to whataburger, where I spent the exact same amount of money. Horrible service! Especially with the rumors of rats going around at this location. Honestly sad. I don’t wanna go all the way across town for a decent b dubs but guess I gotta!
Service: 1
Restaurantji Recommends
We were there over 30 min before our waiter took our order and took another 30 min our so to get our food it wasn't that busy
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Burger, Wings
Bad customer service. Went in to get a sauce bottle. Took 15 minutes for someone to come and check me out.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Chicken Wings, Chicken, Wings
Came to this Buffalo Wild Wings? And had the most terrifying horrible service. I've ever had. We waited over 45 minutes for our food. When the food came out, it was cold so cold. The fries stuck to the plate. The cheese on the macaroni was solid. When we asked to speak to a manager, he came out. We showed him the food and asked him to touch one wing. He proceeded to touch all the wings with no gloves and expect us to eat . Then he explained the reason why was because they were on a smoke break.before that I had. Asked the server how long it would take to get our food. Because they were all huddled up hanging out Talking.
Then the GM comes out. Looks high. Can barely open his eyes? Showed him the hair in ranches. He answers , " You take the good with a bad?" That's the best they can do, and we still pay the ticket. I guess the GM was on the same smoke break as the staff.
Went to pickup my order for 20 boneless wings and fries with carrots and celery they said ready in 40-60 min so I got there at 40-60 min later to find they have my order to someone else so I had to wait even longer and when I finally got my order the boneless wings were only crust very little meat and only gave me 2 celery sticks and 2 individual carrots. Very disappointed never going here again I’m taking my business to Wingstop. Probably cheaper there too.
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Wings
Manager was very rude to the whole table after we asked to get more water.
Atmosphere: 3
Food: 3
Service: 1
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