I ordered a Cobb salad almost $10 it had so many trunk pieces. So disappointed. Wished I could send a picture
Atmosphere: 5
Food: 1
Service: 5
Lance
What's the point of an online order if you don't get your food even before the people order in the line
SPL PRO
Visited this location around 1:30 and the dining room was around half full , not too busy , after ordering i went to look for a table , the empty tables all had trash and trays on them so I cleaned one off to sit at, all the trash cans were over filled and there was no where to throw trash , sat at my table for around 30 -45 minutes and never saw a employee try to clean , every other guest had to do the same to sit down , you couldn't even get condiments.. after I left I called and talked with a manager and her response was "well you should have brought it to our attention and we would have fixed it" this is very shocking especially coming from chickfil a
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Cobb Salad
Mark Wilson
Terrible customer service. Unclear instructions for mobile orders. Will make you wait in line for an order then have you go back around to wait in parking spot, even with order being ready! Very condescending staff. Other locations never have any of these issues.
Atmosphere: 1
Food: 1
Service: 1
Phillip Romero
The fries are amazing The chicken nuggets are terrible
Atmosphere: 5
Food: 1
Service: 5
andrea bengoa
i came to this location after going to another one and being told they didn’t have macaroni, my 4 year old wanted macaroni so i made the drive all the way from 82 and university to the tech chick-fil-a and when i went to pay i needed to use two separate cards and they told me i couldn’t do that which makes no sense because i’ve made partial payments before but anyway they tell me they can’t do it so im just sitting there like ?? okay i have 4 dollars on one card and literally just need to pay the 49 cents on another she says they can not do that so i have to just leave so i leave without the macaroni my daughter wanted and now we are both upset and have to drive all the way back home with a crying toddler. its just ridiculous even mcdonald’s takes two separate cards for payment.
Atmosphere: 1
Food: 1
Service: 1
Dreaa Bengoa
i came to this location after going to another one and being told they didn’t have macaroni, my 4 year old wanted macaroni so i made the drive all the way from 82 and university to the tech chick-fil-a and when i went to pay i needed to use two separate cards and they told me i couldn’t do that which makes no sense because i’ve made partial payments before but anyway they tell me they can’t do it so im just sitting there like ?? okay i have 4 dollars on one card and literally just need to pay the 49 cents on another she says they can not do that so i have to just leave so i leave without the macaroni my daughter wanted and now we are both upset and have to drive all the way back home with a crying toddler. its just ridiculous even mcdonald’s takes two separate cards for payment.
Evan Rae
Compared to every other chikfila I’ve never had my order messed up this chikfila has messed up my order 3/6 of the last times I went.
Service was horrible I came through the drive thru at 3:05 pm today and the girl working the window was rude asf I said thank you she just said mhmm no my pleasure and just rolled her eyes this is exactly why I don’t eat here every time I come someone is rude I came in last week on Tuesday and Myriah little Mexican girl just point black ignored me and continue to clean up a mess and I was just trying to pick up my order
Atmosphere: 1
Food: 1
Edwin Lamkin
Regular Chick-fil-A customer went in this time as a dasher, and all employees completely ignored me, could not even tell them the order was for. Will never go back to this one worst in lubbock
BlueUpLynX
I'm an uber eats driver. And my order has never been ready on arrival. Fast food is a lie.
Atmosphere: 3
Food: 4
Service: 1
Alma Mercado
Every time I go there my food is wrong exepetuly on the drive threw get home is all wrong or the food tastes old not good anymore 😒
Atmosphere: 4
Food: 1
Service: 4
Amy Conner
This is the dirtiest chick fil a I have ever been. Not one clean table, homeless people sitting in the lobby, floors sticky and dirty. Trash was overflowing and no soap or paper towels in the bathroom.
Food was great and so was the service
Atmosphere: 5
Food: 5
Service: 5
Always good
Atmosphere: 5
Food: 5
Service: 5
I ordered a Cobb salad almost $10 it had so many trunk pieces. So disappointed. Wished I could send a picture
Atmosphere: 5
Food: 1
Service: 5
What's the point of an online order if you don't get your food even before the people order in the line
Visited this location around 1:30 and the dining room was around half full , not too busy , after ordering i went to look for a table , the empty tables all had trash and trays on them so I cleaned one off to sit at, all the trash cans were over filled and there was no where to throw trash , sat at my table for around 30 -45 minutes and never saw a employee try to clean , every other guest had to do the same to sit down , you couldn't even get condiments.. after I left I called and talked with a manager and her response was "well you should have brought it to our attention and we would have fixed it" this is very shocking especially coming from chickfil a
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Cobb Salad
Terrible customer service. Unclear instructions for mobile orders. Will make you wait in line for an order then have you go back around to wait in parking spot, even with order being ready! Very condescending staff. Other locations never have any of these issues.
Atmosphere: 1
Food: 1
Service: 1
The fries are amazing
The chicken nuggets are terrible
Atmosphere: 5
Food: 1
Service: 5
i came to this location after going to another one and being told they didn’t have macaroni, my 4 year old wanted macaroni so i made the drive all the way from 82 and university to the tech chick-fil-a and when i went to pay i needed to use two separate cards and they told me i couldn’t do that which makes no sense because i’ve made partial payments before but anyway they tell me they can’t do it so im just sitting there like ?? okay i have 4 dollars on one card and literally just need to pay the 49 cents on another she says they can not do that so i have to just leave so i leave without the macaroni my daughter wanted and now we are both upset and have to drive all the way back home with a crying toddler. its just ridiculous even mcdonald’s takes two separate cards for payment.
Atmosphere: 1
Food: 1
Service: 1
i came to this location after going to another one and being told they didn’t have macaroni, my 4 year old wanted macaroni so i made the drive all the way from 82 and university to the tech chick-fil-a and when i went to pay i needed to use two separate cards and they told me i couldn’t do that which makes no sense because i’ve made partial payments before but anyway they tell me they can’t do it so im just sitting there like ?? okay i have 4 dollars on one card and literally just need to pay the 49 cents on another she says they can not do that so i have to just leave so i leave without the macaroni my daughter wanted and now we are both upset and have to drive all the way back home with a crying toddler. its just ridiculous even mcdonald’s takes two separate cards for payment.
Compared to every other chikfila I’ve never had my order messed up this chikfila has messed up my order 3/6 of the last times I went.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Service was horrible I came through the drive thru at 3:05 pm today and the girl working the window was rude asf I said thank you she just said mhmm no my pleasure and just rolled her eyes this is exactly why I don’t eat here every time I come someone is rude I came in last week on Tuesday and Myriah little Mexican girl just point black ignored me and continue to clean up a mess and I was just trying to pick up my order
Atmosphere: 1
Food: 1
Regular Chick-fil-A customer went in this time as a dasher, and all employees completely ignored me, could not even tell them the order was for. Will never go back to this one worst in lubbock
I'm an uber eats driver. And my order has never been ready on arrival. Fast food is a lie.
Atmosphere: 3
Food: 4
Service: 1
Every time I go there my food is wrong exepetuly on the drive threw get home is all wrong or the food tastes old not good anymore 😒
Atmosphere: 4
Food: 1
Service: 4
This is the dirtiest chick fil a I have ever been. Not one clean table, homeless people sitting in the lobby, floors sticky and dirty. Trash was overflowing and no soap or paper towels in the bathroom.
Atmosphere: 1
Food: 4
Service: 4
Loading...