Greasiest food we've ever had. Only thing they didn't skimp on was the poor attitude when ordering. Got the feeling we were interrupting a high school gossip meeting while we were there. Also, never had chicken chow mein without noodles before, must be exclusive to this place.Stay at home, have frozen Chinese dinners, you'll have a better experience.
Ca Savini
Very pricey for what you get. We ordered our food together, and my rice bowl took almost 15 minutes to come after my husband's plate. He was done eating by the time my bowl came out.The steak and chicken bowl...hide and seek with the meat. Like I said pricey!! There are very small pieces of steak and chicken, and the rice barely filled the bowl. Can't forget the one mushroom crowding out the one piece of broccoli...We've never seen chicken chow mein made completely with cabbage instead of noodles, but maybe it's a new thing?We dined in and they brought mine out in a go box with lid......don't let the door hit ya on the way out. A whole lot of behind the counter flirting going on. Too busy with that to make food.Pot banging and oh, then more pots banging around. Not a zen atmosphere whatsoever. Came hungry ...left hungry. Would not recommend this place. Try Thai pepper or aloha grill. Which are completely amazing and give you enough food.
Aimee
Just tried new location. Very disappointing!! Rice and veggies under cooked, five little pieces of meat hardly any sauce on both beef and broccoli and the sweet and sour chicken!!! Only thing good was the sodas!! Fried rice has no flavor what so ever. If you want Chinese food go somewhere else. All the other Chinese food places are great with good portions!! I have hit them all.
Avery Casias
I’ve eaten at this place since I was young and my grandmother would take me to the old location. I do like the new location and the food mostly retained its goodness. They use fresh ingredients and have no msg. They’re egg rolls are the best in town!
Lindy
First & last visit all at the same time. Upcharge for fried rice and lo mein with our combos, which is ok. But, where was the meat? A full adult order had 6 pitifully tiny pieces of chicken - which had to go quickly thru the sauce as it barely had any. The egg rolls are better at HEB, and the order taker only got part of my order even after asking twice. The fried rice was flavorless and the lo mein was starchy / pasty tasting. My high hopes for a decent Chinese meal in Lubbock went in the trash with most of our dinner.
Eli “Elicruze” Cruze
Unsanitary, old food and not worth it. I’ve been here twice, the first time I came I developed a sore throat after, which I couldn’t pin point at the time. This was the last place we visited so it could have been a variety of reasons. The food wasn’t to my liking as the lo mein seemed mushy and the food just seem old in general to me. My husband insisted we go there again three days later, my throat pain had subsided and even though I didn’t enjoy my last visit I figured maybe I’ll give it another shot. Maybe we went at a bad time and he seemed to enjoy his plate. I ordered different food this time but same thing. My son and husband meals were old and the drink tasted like an old dish rag so I had to change it. This time my husband spat his food out because some of his rice was hard and just wasn’t fresh. Unfortunately we threw a lot away because we lost appetite. I felt like my throat pain was coming back in the car and upon returning home my throat was red and puffy again worse than before. Definitely was something unsanitary I ingested from there. This was the first and only place I went to this time and have no symptoms aside from throat irritation. I have no allergies to the food I ordered and despite our meals being old I feel it could be their tea machines aren’t getting cleaned properly.
Genessa Torsy
Not again. We have been visiting Chinese Kitchen for over a year now and have enjoyed their food so far. Our last visit changed that. Not only have they changed their plates to be ½ the size of the original plates, but this image is what they gave me as an adult serving. I ordered fried rice with 2 types of meat: sesame chicken and sweet and sour chicken. When I asked why my portion looked the exact same size as my little boy’s portion (a kids meal with fried rice, which they upcharged .50 for, mind you), I was told that I was “allowed” only 5 pieces of chicken. They had “faithfully” put 5 dry sweet and sour chicken on my plate full of rice. No sauce and no sesame chicken…despite ringing the plate up for full price. What is interesting is that the family behind us in line had been talking with one of the other servers as if they knew him. Their tray full of 3 plates was set next to ours as we were paying and that’s when I about lost it. They had heaping helpings of their food. As you can see in the picture, this is NOT worth $10.99 per plate. It is exactly the same in content and size as the kids meal for $5.50. When I questioned the contents of my plate, the young man argued that I was “allowed” 5 pieces. When I asserted that I had ordered 2 types of chicken, he tried to put 2 of the sweet and sour chicken back to add…you guessed it, 2 sesame chicken in its place. By this point, I was boiling and told him I might as well have ordered a kids plate, to which he replied that I couldn’t since I’m an adult. So….apparently, we’re penalizing adults with a $4 upcharge for nothing. Through all of this, NO manager appeared. Not one. Two other employees hovered around but did nothing, said nothing. Finally, a girl who had been working the drive-through window came up and added 5 sesame chicken onto the plate just to move the line. It was embarrassing. It was frustrating. We had already noticed the astonishing change of size in the plates and then this! Sadly, even before all this, a “fast food” style Chinese restaurant didn’t warrant $55 for 4 people (2 adults/2 kids) in the first place. With the smaller plates and then the frustration of how we were served, it REALLY isn’t worth that. This is our last visit.
Angelique Turner
A blast from the past. Ours in amarillo closed a long time ago. Got the two choice combo was reasonably priced. Got plenty of food that price. Got and drink with the combos. The chicken chow main was ok but needed more sauce. A tad bit dry. The sweet and sour chicken was wonderful. Had plenty of sauce. Liked they cooked it with the sauce. The egg rolls fresh and hot. Had a good filling in them. The cream cheese wontons had tons of cream chesse in them. Nice and creamy. Nice new building. Very clean and modern. The beef and broccoli was ok but the beef was kind of chewy. Overall a good experience.
Roshawde Williams
Good, a lil too much glaze I ordered the Hibachi Shimp with lo main an a side of rice. Food was good fountain drinks not so... dr.pep was flat Sprite was flat. Just ended up getting water to drink overall Great service.
Irma Garcia
Food was cold no flavor at all. 2-3 pieces of chicken in the whole plate Not the same at all. We will not be back again.Very disappointed. We need the old Chinese kitchen back. This is chicken teriyaki.
After a long drive home we decided to stop here for a quick meal for my 9 year old around 9pm. They were out of almost everything she wanted, so we opted for beef and broccoli with fried rice. I get home to open this, it seriously looks liked canned dog food. I will not feed this to my daughter! Do better Chinese Kitchen, this isn’t the only time I’ve gotten food that looked gross, but this crossed the line.
Dottie Baker
Sunday evening I ordered my 2 choices of Mandarin beef. The vegetables were dry and the onion were so dry you could not eat them. Meat was hard with no juice. I just threw it in the trash. I will find another place to get Chinese food. I will miss eating here because I crave it! After working all day you just want something good to eat. It was terrible tonight. This really makes me sad!!! If you eat there get it FRESH!! !
Jesus Bomba
Decided to try a new restaurant with my fiance and our experience was not so great, the date we visited was 02/15/2022 between 3 and 4:30p.m. . The food seemed great to the eye until eaten. Food seemed as if it was over fried and the texture was hard on the batter of the chicken we both had as well as the dumplings and rice. I hope the team notices this comment as well their leaders. I know you all can do better, best of luck.
Kaitlyn
This is the best place in town to get fast food Chinese food. Egg rolls are great and their noodles are always perfect and not mushy.
Shenika Account
The counter lady was VERY rude! They don't allow 2 meat choices or a side of meat or anything extra..,chicken is supposed to be honey chicken its very soggy & cold …the egg roll was good that’s about it
Greasiest food we've ever had. Only thing they didn't skimp on was the poor attitude when ordering. Got the feeling we were interrupting a high school gossip meeting while we were there. Also, never had chicken chow mein without noodles before, must be exclusive to this place.Stay at home, have frozen Chinese dinners, you'll have a better experience.
Very pricey for what you get. We ordered our food together, and my rice bowl took almost 15 minutes to come after my husband's plate. He was done eating by the time my bowl came out.The steak and chicken bowl...hide and seek with the meat. Like I said pricey!! There are very small pieces of steak and chicken, and the rice barely filled the bowl. Can't forget the one mushroom crowding out the one piece of broccoli...We've never seen chicken chow mein made completely with cabbage instead of noodles, but maybe it's a new thing?We dined in and they brought mine out in a go box with lid......don't let the door hit ya on the way out. A whole lot of behind the counter flirting going on. Too busy with that to make food.Pot banging and oh, then more pots banging around. Not a zen atmosphere whatsoever. Came hungry ...left hungry. Would not recommend this place. Try Thai pepper or aloha grill. Which are completely amazing and give you enough food.
Just tried new location. Very disappointing!! Rice and veggies under cooked, five little pieces of meat hardly any sauce on both beef and broccoli and the sweet and sour chicken!!! Only thing good was the sodas!! Fried rice has no flavor what so ever. If you want Chinese food go somewhere else. All the other Chinese food places are great with good portions!! I have hit them all.
I’ve eaten at this place since I was young and my grandmother would take me to the old location. I do like the new location and the food mostly retained its goodness. They use fresh ingredients and have no msg. They’re egg rolls are the best in town!
First & last visit all at the same time. Upcharge for fried rice and lo mein with our combos, which is ok. But, where was the meat? A full adult order had 6 pitifully tiny pieces of chicken - which had to go quickly thru the sauce as it barely had any. The egg rolls are better at HEB, and the order taker only got part of my order even after asking twice. The fried rice was flavorless and the lo mein was starchy / pasty tasting. My high hopes for a decent Chinese meal in Lubbock went in the trash with most of our dinner.
Unsanitary, old food and not worth it. I’ve been here twice, the first time I came I developed a sore throat after, which I couldn’t pin point at the time. This was the last place we visited so it could have been a variety of reasons. The food wasn’t to my liking as the lo mein seemed mushy and the food just seem old in general to me. My husband insisted we go there again three days later, my throat pain had subsided and even though I didn’t enjoy my last visit I figured maybe I’ll give it another shot. Maybe we went at a bad time and he seemed to enjoy his plate. I ordered different food this time but same thing. My son and husband meals were old and the drink tasted like an old dish rag so I had to change it. This time my husband spat his food out because some of his rice was hard and just wasn’t fresh. Unfortunately we threw a lot away because we lost appetite. I felt like my throat pain was coming back in the car and upon returning home my throat was red and puffy again worse than before. Definitely was something unsanitary I ingested from there. This was the first and only place I went to this time and have no symptoms aside from throat irritation. I have no allergies to the food I ordered and despite our meals being old I feel it could be their tea machines aren’t getting cleaned properly.
Not again. We have been visiting Chinese Kitchen for over a year now and have enjoyed their food so far. Our last visit changed that. Not only have they changed their plates to be ½ the size of the original plates, but this image is what they gave me as an adult serving. I ordered fried rice with 2 types of meat: sesame chicken and sweet and sour chicken. When I asked why my portion looked the exact same size as my little boy’s portion (a kids meal with fried rice, which they upcharged .50 for, mind you), I was told that I was “allowed” only 5 pieces of chicken. They had “faithfully” put 5 dry sweet and sour chicken on my plate full of rice. No sauce and no sesame chicken…despite ringing the plate up for full price. What is interesting is that the family behind us in line had been talking with one of the other servers as if they knew him. Their tray full of 3 plates was set next to ours as we were paying and that’s when I about lost it. They had heaping helpings of their food. As you can see in the picture, this is NOT worth $10.99 per plate. It is exactly the same in content and size as the kids meal for $5.50. When I questioned the contents of my plate, the young man argued that I was “allowed” 5 pieces. When I asserted that I had ordered 2 types of chicken, he tried to put 2 of the sweet and sour chicken back to add…you guessed it, 2 sesame chicken in its place. By this point, I was boiling and told him I might as well have ordered a kids plate, to which he replied that I couldn’t since I’m an adult. So….apparently, we’re penalizing adults with a $4 upcharge for nothing. Through all of this, NO manager appeared. Not one. Two other employees hovered around but did nothing, said nothing. Finally, a girl who had been working the drive-through window came up and added 5 sesame chicken onto the plate just to move the line. It was embarrassing. It was frustrating. We had already noticed the astonishing change of size in the plates and then this! Sadly, even before all this, a “fast food” style Chinese restaurant didn’t warrant $55 for 4 people (2 adults/2 kids) in the first place. With the smaller plates and then the frustration of how we were served, it REALLY isn’t worth that. This is our last visit.
A blast from the past. Ours in amarillo closed a long time ago. Got the two choice combo was reasonably priced. Got plenty of food that price. Got and drink with the combos. The chicken chow main was ok but needed more sauce. A tad bit dry. The sweet and sour chicken was wonderful. Had plenty of sauce. Liked they cooked it with the sauce. The egg rolls fresh and hot. Had a good filling in them. The cream cheese wontons had tons of cream chesse in them. Nice and creamy. Nice new building. Very clean and modern. The beef and broccoli was ok but the beef was kind of chewy. Overall a good experience.
Good, a lil too much glaze I ordered the Hibachi Shimp with lo main an a side of rice. Food was good fountain drinks not so... dr.pep was flat Sprite was flat. Just ended up getting water to drink overall Great service.
Food was cold no flavor at all. 2-3 pieces of chicken in the whole plate Not the same at all. We will not be back again.Very disappointed. We need the old Chinese kitchen back. This is chicken teriyaki.
Restaurantji Recommends
After a long drive home we decided to stop here for a quick meal for my 9 year old around 9pm. They were out of almost everything she wanted, so we opted for beef and broccoli with fried rice. I get home to open this, it seriously looks liked canned dog food. I will not feed this to my daughter! Do better Chinese Kitchen, this isn’t the only time I’ve gotten food that looked gross, but this crossed the line.
Sunday evening I ordered my 2 choices of Mandarin beef. The vegetables were dry and the onion were so dry you could not eat them. Meat was hard with no juice. I just threw it in the trash. I will find another place to get Chinese food. I will miss eating here because I crave it! After working all day you just want something good to eat. It was terrible tonight. This really makes me sad!!! If you eat there get it FRESH!! !
Decided to try a new restaurant with my fiance and our experience was not so great, the date we visited was 02/15/2022 between 3 and 4:30p.m. . The food seemed great to the eye until eaten. Food seemed as if it was over fried and the texture was hard on the batter of the chicken we both had as well as the dumplings and rice. I hope the team notices this comment as well their leaders. I know you all can do better, best of luck.
This is the best place in town to get fast food Chinese food. Egg rolls are great and their noodles are always perfect and not mushy.
The counter lady was VERY rude! They don't allow 2 meat choices or a side of meat or anything extra..,chicken is supposed to be honey chicken its very soggy & cold …the egg roll was good that’s about it
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