Christakis Burgers
1111 34th St, Lubbock
(806) 744-6833
Recent Reviews
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Don’t bother food is terrible
Best pastrami sandwich in Lubbock and the fries were perfect!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
So good, holly cow!!
Me and my son love this place. It's a hidden gem of Lubbock.
Atmosphere: 5
Food: 5
Service: 5
The lady working the front cashier was very rude to customers.
Review:
First impressions are always important! Called in an order, was a large one, to get a lady on the phone, she didn’t give a name. To make it easy I had a list and asked if reading off the order will be smoother for her. She said “just go ahead”. I read it and asked for a few that were different (no cheese) and she said “no you said you wanted all cheese”, with a sigh she changed it. I understand it was a big order, so I gave her time and asked for patience. After the call, about 20 min later went to pickup the order. Was a nice gentleman at the window, however, this older woman came up and said “you only have me 7 drinks, what’s the other one”. I informed my drink order, she went to make it and asked if I can change one to a different drink. The gentleman informed the lady, and you would have thought I asked for something extreme. She came up to the window and said “no you told me a certain drink so I made it” I said “yes, I’m sorry, there was a change in mind from one” and she said “well I already made it so you have to take it”. I thought she was playing. The gentleman told her to calm down, only for her to walk off and mumbling. I apologized again to the gentleman and he said “don’t worry about it”. I also asked for her name, because I use to work in fast food, and do understand the pressure, but talking to a customer that way is NEVER okay. The gentleman even said, she’s like that all the time. I hope management will take into consideration where they place Mary and if they are okay with having her talk this way to customers. Food was good, but customer service is always the first impression and extremely important. Please do better.
Food: 2
Service: 1
First impressions are always important! Called in an order, was a large one, to get a lady on the phone, she didn’t give a name. To make it easy I had a list and asked if reading off the order will be smoother for her. She said “just go ahead”. I read it and asked for a few that were different (no cheese) and she said “no you said you wanted all cheese”, with a sigh she changed it. I understand it was a big order, so I gave her time and asked for patience. After the call, about 20 min later went to pickup the order. Was a nice gentleman at the window, however, this older woman came up and said “you only have me 7 drinks, what’s the other one”. I informed my drink order, she went to make it and asked if I can change one to a different drink. The gentleman informed the lady, and you would have thought I asked for something extreme. She came up to the window and said “no you told me a certain drink so I made it” I said “yes, I’m sorry, there was a change in mind from one” and she said “well I already made it so you have to take it”. I thought she was playing. The gentleman told her to calm down, only for her to walk off and mumbling. I apologized again to the gentleman and he said “don’t worry about it”. I also asked for her name, because I use to work in fast food, and do understand the pressure, but talking to a customer that way is NEVER okay. The gentleman even said, she’s like that all the time. I hope management will take into consideration where they place Mary and if they are okay with having her talk this way to customers. Food was good, but customer service is always the first impression and extremely important. Please do better.
The Christakis burger is absolutely delicious! The tater tots are always perfect. Christakis is a staple in Lubbock and a must visit establishment for anyone visiting the hub city.
Atmosphere: 5
Food: 5
Service: 5
Great burgers and tots! Friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Very good!
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Have eaten here so long that a Jean's became the Christakis burger. It's topped with pastrami.
Atmosphere: 3
Food: 5
Service: 4
Was waiting in line for 20 min..finally my food comes.and the lady in front wearing a cap and pink shirt literally throws my food on the counter..and said here...and walked away...my friend her that from the back table..how rude...wouldn't recommend this place to nobody...bad service
They forgot my fries had to drive back to get them got back home the burger was already cold didn’t enjoy my meal at all
Went the other night food was ok and it was very annoying listening to whoever was whistling in the kitchen the whole time
My husband and I went to try this place for the first time and it was absolutely delicious! Reminds me of the food back home on the west coast❣️ And just recently we took our kids to try the food here and they absolutely loved it! They devoured everything, which is rare😅 Also the staff are so sweet and friendly. Christakis, you’ve definitely got a hungry family of four that will choose to eat at your restaurant for burgers every single time❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Cheese Burger, Burger and Fries, Chili Cheese Fries, French Fries
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