Cotton Patch Cafe
6810 Slide Rd, Lubbock
(806) 771-4521
Recent Reviews
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Love dining at this Cotton Patch. Tracey and Baylee did a great job with welcoming us and the food was amazing.
My husband and I got here around 1:10pm on a Sunday and got on the waiting list for a party of 2. The hostess said the wait for 2 people would only be 15-20 minutes. They were pretty busy so I figured it would be a little bit longer. After 30 minutes, we checked in with the hostess and she said there was only 2 more parties ahead of us. After about 45 minutes we were finally able to sit inside because the people in the indoor waiting area were seated. A woman asked a question (not rudely at all) about when her party would be seated and the hostess was not friendly. After the woman turned her back to walk away the hostess made a rude face at her, annoyed with her question. Right at the hour mark we noticed a party of 5 who arrived AFTER us get seated. We brought it to the attention of the hostess and she said they were waiting on a big table for us. We were confused because we only had a party of 2, so we reminded her of that. She said she had us down for a party of 9. We reminded her we only had a party of 2 and she confirmed it was a party of 2 when we put our name down by saying “15-20 minutes for a party of 2.” In an annoyed tone, she said “oh my bad I guess I misread my handwriting and wrote 9.” Without an apology, she had one of the 4 hostesses seat us. Our waitress was very friendly and we asked for the manager immediately after getting our drinks to inform him of the incident with the hostess. He was very apologetic and offered us a free appetizer. However, we had already ordered our food since we had been waiting so long so we asked for a dessert instead and he agreed. The waitress was very apologetic as well. However, the service was extremely slow. She hardly checked on us at all while other tables had their waitress come by at least 5 times in between when our waitress came to the table. The fries with my order were so tiny, flavorless, and crispy I couldn’t eat them. I asked her if they were new (this was my 3rd time here and the fries in the past were fluffy and delicious). She said they ordered the wrong ones so they weren’t their new fries just temporary ones. After our dessert came we had to wait a long period of time again for the check. By this point the restaurant was relatively empty because the rush was gone (it was now after 3pm) so we were confused how it was still taking so long. We are very disappointed in our experience here and will not be back.
The restaurant had lots of dirty tables. Floors was dirty and windows needed to be cleaned. Food was good though . It needs a good manager to look over cleaning duty.
Good food. Great service
Great chicken fried steak
Not only is the food excellent at Cotton Patch, the environment is warm and welcoming! My family and I enjoy dining at this location. Our server, Baylee, was super friendly and very attentive. The General Manager, Tracy, is always welcoming and hospitable.
Ellla was my waitress did an outstanding job
Taking any order and servicing my check dinner.
She was so gracious to get me set up and help
Cut my meat.
She is a super Star..
Excellent chicken fried steak. AND it was the lunch special. We eat there fairly regularly and the food has improved in the past year.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fried Steak Jr
Good food, good service. Welcoming atmosphere
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Catfish Shrimp Basket of Onion Rings, Loaded Baked Potato, Fried Chicken
Everything was great !!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Okra, Catfish Shrimp Basket of Onion Rings, Baked Squash, Steak, Fried Chicken, Skillet Cornbread, Fried Pickles
Restaurantji Recommends
Bailey was our server. She was polite, personable, and very attentive. She always had a smile on her face. Food was hot and very good. My parents, who are no longer with me, loved this place. Coming here reminds me of them and their home cooking.
Atmosphere: 5
Food: 5
Service: 5
Love Cotton Patch Cafe. Especially, since I found out that you can order in their app. The wait was a bit longer than the app said it would be. But that's okay, because good food is worth a little bit of a wait.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fried Steak Jr
When we arrived there was no waiting in line. And no workers to sit us. Took forever. Took an extremely long time to get out food and couldn't even eat the country fried steak till took the breading off. It had been cooked in old oil and tasted bad. I don't think we will go back
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Chicken Fried Steak Jr
Loved the service and atmosphere. The desserts are to die for. Turkey and dressing have too much poultry seasoning. Thank you from our family.
Atmosphere: 5
Food: 3
Service: 5
Parking: 2
Atmosphere: 5
Food: 5
Service: 5
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