We ordered takeout from the drive thru but it took forever ?. Food was great though ?.
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Fries
Mark Weathers
Thick burgers and fresh french fries great place to eat
Atmosphere: 5
Food: 5
Service: 5
Julie Ivins
THESE PEOPLE ARE RUDE AND LAAAAAAZZZYYYYYYYY!!!!! NOT TO MENTION UGLY WITH UGLY ATTITUDES AND ONCE AGAIN…. LAZY! AND UGLYYYYY LOOKING! EVERY SINGLE ONE OF THEM! I CAME IN ON APRIL 4th at 11am and they can’t even give u ur full order and if you ask for what THEY FORGOT they have attitude about it! like give me what I paid for just lazy so I hope they see this and fix they ugly attitudes cuz it definitely doesn’t help with the way their faces look!
Atmosphere: 1
Food: 1
Service: 1
Adolfo Varela
Slow drive up service, the order was wrong, burgers were cold, fries were cold and greasy. Avoid this place like the plague. I do not recommend this place!!!!! The one star is only because you have to rate a one star to postOtherwise it is a no star place
Dan Duenes
The food was okay. Onion rings look like they've been sitting under the heat lamp a while but I ordered the DQ dude and it was
Atmosphere: 3
Food: 3
Service: 4
Kendall Stanaland
Came to get some ice cream for an ailing family member in the hospital. To be efficient with my time, I elected to grab some food to minimize time to return with ice cream. At the window, I was handed the 2 ice cream products and was instructed to go wait up ahead. I waited about 15 minutes with melting ice cream and finally decided to walk to the window and opened the door and asked the manager about my food. (4 PC country basket. Apparently they gave my order to someone else. I mentioned the melting ice cream and the asst Mgr (didn't catch name), just said "I gotcha". So I went back to vehicle and waited another 10 for my food. When it was delivered I requested to remake the blizzard which the young lady agreed and insisted on remaking the peanut parfait. Her name was Juanita. I was disappointed the Mgr didn't come out. She remade both ice creams and gave me a sticky note with her name and said if I needed anything she would be glad to help me. She was the shining star in this mishap that could have been made better by the boss man. As for the food, the "steak fingers" have changed for the worse I hate to say. They are thicker with more breading and the meat isn't meat, but likely contains meat. It's gooey, with alot to be desired. The old steak fingers were at least edible. After bringing up to a friend, he concured saying the last country basket he had was "gross". I've been a dq customer for years and expect low quality type food, but this was nasty on the tail end of a bad experience all together. Juanita was a jewel and deserves recognition but I couldn't find any contact info for folks up the ladder. Next time it's chicken.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Turtle Pecan Blizzard
david orta
Everything was OK until we asked for a high chair for a child,the chairs...all of them were so soiled and dirty,I had to clean one just to use it.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Nachos, Ice Cream Cone, Fries
Tammie White
Drive through for Blizzards.Always
Food: 5
Service: 5
Recommended dishes: Turtle Pecan Blizzard
Yvonne Adame
If I could give this place a 0 I wouldJust got off from a horrible day of work. Came to get some ice cream. My fiance was in the driver side I was in the passenger. He doesn't speak English so I order for him. The lady couldn't hear me which was understandable .. I was a little far.. so I speak up for her to hear me. Then she has an attitude so I very rightfully voiced how I felt about her being rude. I said I wasn't in the mood for anyone with an attitude. Get up to the window and she looks at us through the glass.... manager was very friendly until she looked at us... then the manager comes to the window and tells us WE COULDNT ORDER UNLESS WE WERE SITTING IN THE DRIVERS SEAT then closes the window! So I wait for him to come back and asked him what he just said because IVE NEVER HEARD THIS BEFORE AND I ALWWAYYSSSS ORDER FROM THE PASSANGER SEAT!!! and no one is ever rude even when they can't hear me, their ALWAYS KIND ABOUT IT! But this one girl decided to have an attitude and all of a sudden CUSTOMERS HAVE TO BE IN THE DRIVER SEAT TO ORDER. So I asked him for corporates number, he gaVE me a number that i couldn't read... I then told him my fiance didn't speak English and let him know thats why i have to order for him and he told me there were people in there that spoke spanish... told him I never had to worry about it until this girl decided to have an attitude . I let him know I was recording the conversation and asked him to repeat what he just said. And of course it was a whole different story different tone until I asked him for his name. Told me his name was on his badge then told me to leave! So I've already called corporate just waiting for tomorrow to send the recording in
Atmosphere: 1
Food: 3
Service: 1
Patricia Romero
All of the tables in the dining room were dirty. When they did get to cleaning them, the staff wiped down the table with their hands. Covid is still a danger to all of us, as well as, the flu.
Order was wrong, couldn't, take it back live to far away.
Atmosphere: 4
Food: 3
Service: 3
Andrew Walls
My favorite
Atmosphere: 5
Food: 5
Service: 5
fodder fresh
They don't got the good stuff nomore did away with cherry dip
Atmosphere: 4
Food: 3
Service: 4
Rodolfo Aranda
19th locationShelby…. Challenging- I hate to go somewhere just to get disappointed. I appreciate the young man at the window trying to handle thev situation.
We ordered takeout from the drive thru but it took forever ?. Food was great though ?.
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Fries
Thick burgers and fresh french fries great place to eat
Atmosphere: 5
Food: 5
Service: 5
THESE PEOPLE ARE RUDE AND LAAAAAAZZZYYYYYYYY!!!!! NOT TO MENTION UGLY WITH UGLY ATTITUDES AND ONCE AGAIN…. LAZY! AND UGLYYYYY LOOKING! EVERY SINGLE ONE OF THEM! I CAME IN ON APRIL 4th at 11am and they can’t even give u ur full order and if you ask for what THEY FORGOT they have attitude about it! like give me what I paid for just lazy so I hope they see this and fix they ugly attitudes cuz it definitely doesn’t help with the way their faces look!
Atmosphere: 1
Food: 1
Service: 1
Slow drive up service, the order was wrong, burgers were cold, fries were cold and greasy. Avoid this place like the plague. I do not recommend this place!!!!! The one star is only because you have to rate a one star to postOtherwise it is a no star place
The food was okay. Onion rings look like they've been sitting under the heat lamp a while but I ordered the DQ dude and it was
Atmosphere: 3
Food: 3
Service: 4
Came to get some ice cream for an ailing family member in the hospital. To be efficient with my time, I elected to grab some food to minimize time to return with ice cream. At the window, I was handed the 2 ice cream products and was instructed to go wait up ahead. I waited about 15 minutes with melting ice cream and finally decided to walk to the window and opened the door and asked the manager about my food. (4 PC country basket. Apparently they gave my order to someone else. I mentioned the melting ice cream and the asst Mgr (didn't catch name), just said "I gotcha". So I went back to vehicle and waited another 10 for my food. When it was delivered I requested to remake the blizzard which the young lady agreed and insisted on remaking the peanut parfait. Her name was Juanita. I was disappointed the Mgr didn't come out. She remade both ice creams and gave me a sticky note with her name and said if I needed anything she would be glad to help me. She was the shining star in this mishap that could have been made better by the boss man. As for the food, the "steak fingers" have changed for the worse I hate to say. They are thicker with more breading and the meat isn't meat, but likely contains meat. It's gooey, with alot to be desired. The old steak fingers were at least edible. After bringing up to a friend, he concured saying the last country basket he had was "gross". I've been a dq customer for years and expect low quality type food, but this was nasty on the tail end of a bad experience all together. Juanita was a jewel and deserves recognition but I couldn't find any contact info for folks up the ladder. Next time it's chicken.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Turtle Pecan Blizzard
Everything was OK until we asked for a high chair for a child,the chairs...all of them were so soiled and dirty,I had to clean one just to use it.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Nachos, Ice Cream Cone, Fries
Drive through for Blizzards.Always
Food: 5
Service: 5
Recommended dishes: Turtle Pecan Blizzard
If I could give this place a 0 I wouldJust got off from a horrible day of work. Came to get some ice cream. My fiance was in the driver side I was in the passenger. He doesn't speak English so I order for him. The lady couldn't hear me which was understandable .. I was a little far.. so I speak up for her to hear me. Then she has an attitude so I very rightfully voiced how I felt about her being rude. I said I wasn't in the mood for anyone with an attitude. Get up to the window and she looks at us through the glass.... manager was very friendly until she looked at us... then the manager comes to the window and tells us WE COULDNT ORDER UNLESS WE WERE SITTING IN THE DRIVERS SEAT then closes the window! So I wait for him to come back and asked him what he just said because IVE NEVER HEARD THIS BEFORE AND I ALWWAYYSSSS ORDER FROM THE PASSANGER SEAT!!! and no one is ever rude even when they can't hear me, their ALWAYS KIND ABOUT IT! But this one girl decided to have an attitude and all of a sudden CUSTOMERS HAVE TO BE IN THE DRIVER SEAT TO ORDER. So I asked him for corporates number, he gaVE me a number that i couldn't read... I then told him my fiance didn't speak English and let him know thats why i have to order for him and he told me there were people in there that spoke spanish... told him I never had to worry about it until this girl decided to have an attitude . I let him know I was recording the conversation and asked him to repeat what he just said. And of course it was a whole different story different tone until I asked him for his name. Told me his name was on his badge then told me to leave! So I've already called corporate just waiting for tomorrow to send the recording in
Atmosphere: 1
Food: 3
Service: 1
All of the tables in the dining room were dirty. When they did get to cleaning them, the staff wiped down the table with their hands. Covid is still a danger to all of us, as well as, the flu.
Atmosphere: 2
Food: 3
Service: 3
Restaurantji Recommends
Order was wrong, couldn't, take it back live to far away.
Atmosphere: 4
Food: 3
Service: 3
My favorite
Atmosphere: 5
Food: 5
Service: 5
They don't got the good stuff nomore did away with cherry dip
Atmosphere: 4
Food: 3
Service: 4
19th locationShelby…. Challenging- I hate to go somewhere just to get disappointed. I appreciate the young man at the window trying to handle thev situation.
Service: 1
Delicious tacos only time I go is on Tuesdays
Atmosphere: 5
Food: 5
Service: 5