I love dominos pizza in general. it's hard to disappoint when it comes to pizza. for me that is. however this location every single time I get pizza they mess up my order. normally I would call in and let them know and they apologize and offer a replacement. however it's like I call back so much I feel like I'm being unreasonable for asking for what I pair for. it's crazy. if they could get their acts together it would be an amazing place. I just done see it happening
Atmosphere: 1
Food: 3
Service: 2
Brent Smith
This is the busiest Dominos Pizza in Lubbock. While other Dominos Pizza shops struggle and lose $15-$20,000 a month when Texas Tech is dormant, this location thrives. The secret is efficiency. While I was there, a dozen different people came in to pick up their order. The only one that had to wait, was the guy who ordered while standing in line, at the store. And not only does their Pizza taste good, they look beautiful! Each order was made with precision and care. What they were doing and have been doing in a while. This is a very family-oriented store. The place was so inviting ice cream in a QR code and filled out an application to work there.
Atmosphere: 5
Food: 5
Service: 5
Blair Sharp
I placed an order at 6:00 PM. After waiting 30 minutes the driver called asking for directions to our house. After waiting an additional 15 minutes I called the driver back that is when I found out that he was now “stuck” due to taking a short cut to the house. I called the store and the solution to this was to either cancel the order or have someone go pick up the order from him and bring it to me. So, I could cancel the order or get a pizza that had been out of the oven for an hour. This is not a good solution for a customer.
janiya makayla
spoke to manager about food not being fresh rude and did not help in any way .
Atmosphere: 1
Food: 1
Service: 1
Alyssa Smith
Rude asf I try to order on the phone and ask for the special and the man who picked up the phone literally was so mean and disrespectful will never go to this one again ever again
Atmosphere: 1
Food: 5
Service: 1
Ernesto Solorzano
Great pizza
Atmosphere: 4
Food: 4
Service: 4
Glen B
We always love Dominos. We expect quick delivery with an amazing pie! Never disappoints!! Thank you Dominos East for being there for us when other businesses will not deliver to our area. Keep up the Amazing work!! You are appreciated ?
Atmosphere: 5
Food: 5
Service: 5
Tiffany Borges
My husband had to call my order in i was put on hold delivery guy is scared of water didnt fallow instructions left for delivery its a no knock house i live in the back what happened to the good drivers that actually call upon arrival? Disapointed by the drivers lack of fallowing instructions 1/10 do not recommend
They are awesome at their quality pizza but it really inconveniences us a lot when we order online and we can't ever pay with cash on arrival... The app specifically says we cannot do cash payments with any orders over a dollar.. now how is that even a option to select if we obviously cannot use it .. please fix that for us as we are long time customers
Atmosphere: 5
Food: 5
Service: 3
angelica Reyes
never fail to deliver my food on time. amazing flavors and the best sandwiches
If I could give zero stars, I would I understand busy hours and this and that but their customer service skills are one to be questioned. I would not recommend do Pizza Hut instead at least u til they get different night shift management
AJ
The food is always an accurate temperature, and the taste of the pizza and pasta is pleasing. The time frame I'm given on an online order is the actual time. Staff is always professional.
I love my job I have been here for 14 years
Atmosphere: 5
Food: 5
Service: 5
I love dominos pizza in general. it's hard to disappoint when it comes to pizza. for me that is. however this location every single time I get pizza they mess up my order. normally I would call in and let them know and they apologize and offer a replacement. however it's like I call back so much I feel like I'm being unreasonable for asking for what I pair for. it's crazy. if they could get their acts together it would be an amazing place. I just done see it happening
Atmosphere: 1
Food: 3
Service: 2
This is the busiest Dominos Pizza in Lubbock. While other Dominos Pizza shops struggle and lose $15-$20,000 a month when Texas Tech is dormant, this location thrives. The secret is efficiency. While I was there, a dozen different people came in to pick up their order. The only one that had to wait, was the guy who ordered while standing in line, at the store. And not only does their Pizza taste good, they look beautiful! Each order was made with precision and care. What they were doing and have been doing in a while. This is a very family-oriented store.
The place was so inviting ice cream in a QR code and filled out an application to work there.
Atmosphere: 5
Food: 5
Service: 5
I placed an order at 6:00 PM. After waiting 30 minutes the driver called asking for directions to our house. After waiting an additional 15 minutes I called the driver back that is when I found out that he was now “stuck” due to taking a short cut to the house. I called the store and the solution to this was to either cancel the order or have someone go pick up the order from him and bring it to me. So, I could cancel the order or get a pizza that had been out of the oven for an hour. This is not a good solution for a customer.
spoke to manager about food not being fresh rude and did not help in any way .
Atmosphere: 1
Food: 1
Service: 1
Rude asf I try to order on the phone and ask for the special and the man who picked up the phone literally was so mean and disrespectful will never go to this one again ever again
Atmosphere: 1
Food: 5
Service: 1
Great pizza
Atmosphere: 4
Food: 4
Service: 4
We always love Dominos. We expect quick delivery with an amazing pie! Never disappoints!! Thank you Dominos East
for being there for us when other businesses will not deliver to our area. Keep up the Amazing work!! You are appreciated ?
Atmosphere: 5
Food: 5
Service: 5
My husband had to call my order in i was put on hold delivery guy is scared of water didnt fallow instructions left for delivery its a no knock house i live in the back what happened to the good drivers that actually call upon arrival? Disapointed by the drivers lack of fallowing instructions 1/10 do not recommend
Atmosphere: 1
Food: 5
Service: 1
Babes fav wings
Restaurantji Recommends
They are awesome at their quality pizza but it really inconveniences us a lot when we order online and we can't ever pay with cash on arrival... The app specifically says we cannot do cash payments with any orders over a dollar.. now how is that even a option to select if we obviously cannot use it .. please fix that for us as we are long time customers
Atmosphere: 5
Food: 5
Service: 3
never fail to deliver my food on time. amazing flavors and the best sandwiches
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Chicken Wings, Deluxe Pizza, Lava Cake
The gentleman who helped me was very ugly and rude
Wheelchair accessibility: I'm a disabled and hard to get in the door is difficult to open and they don't offer help
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Chicken Wings, Lava Cake, Pepperoni Pizza
If I could give zero stars, I would I understand busy hours and this and that but their customer service skills are one to be questioned. I would not recommend do Pizza Hut instead at least u til they get different night shift management
The food is always an accurate temperature, and the taste of the pizza and pasta is pleasing. The time frame I'm given on an online order is the actual time. Staff is always professional.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Lava Cake, Pepperoni Pizza
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