I have attached a picture of a CHOCOLATE chip Muffin with hardly any chocolate chips. They use to have them all thorough out and on top of the muffin …. I guess not anymore. No taste whatsoever and I could NOT even eat it. Waste of money! We also got a blueberry muffin and it was the same way.
Atmosphere: 4
Food: 1
Service: 3
Jennifer Warren
Even though the place was full, the staff smiled and stayed polite. My donuts were fresh and delicious.
Atmosphere: 5
Food: 5
Service: 4
Cora “Cora Onr” O
First time trying Dunkin’, and likely my last time…I was not impressed. The breakfast sandwich that I ordered was cold, as if it was sitting in the fridge. And the young lady who cash me out in the drive-through gave me the weirdest look when I declined to donate a dollar to charity.
Atmosphere: 1
Food: 1
Service: 3
nessa g
Food was really good my favorite is the strawberry banana smoothie
Atmosphere: 5
Food: 5
Service: 5
Miranda Riddle
Moved to Lubbock recently and this is not the closest Dunkin to me but I go there because they are friendly and take pride in their jobs and store.
Atmosphere: 5
Food: 5
Service: 5
Cody Young
Good service and friendly staff, ordered the 6 dollar special. Hot medium coffee, egg, bacon and cheese bagel sandwich. The sandwich was good and it came with hasbrowns that.. I would say could have been better but they were ok.
Atmosphere: 5
Food: 4
Service: 5
Bart Wofford
I love this place. I went for my first time ever on Saturday afternoon because I had a craving for donuts. The super sweet lady at the drive thru said she added some munchkins to my order. They are flavored donut holes. They were amazing! She gave me a good variety and we loved them. We will definitely be going back soon.
Atmosphere: 5
Food: 5
Service: 5
Veronica B
Great delicious sandwiches but twice at this location on Milwaukee, my decaf coffee is always burnt. Please fix that because I don't want to return because of that.
Food: 5
Service: 5
Brian Ostling
The coffee was weak. The donut was as expected. I’m from out east, where there’s a Dunky on every corner. They have great coffee. A couple of years ago, new ownership came to the Lubbock Dunky’s. Since then, it seems that they have been trying to cut costs, but not in good ways. I won’t tolerate watered down coffee.
Food: 2
Service: 4
Karma Andrade
I had a very disappointing and concerning experience at this Dunkin’ Donuts location. The store was in poor sanitary condition—there were visible cockroaches in multiple areas, and the bathrooms were extremely dirty and clearly not maintained. The overall cleanliness of the dining and kitchen area was unacceptable, and the food did not appear to be fresh.
It’s clear that health and safety standards are not being followed, which raises serious concerns. I strongly urge management to address these issues immediately for the safety and well-being of customers. Until then, I would not recommend visiting this location.
If they were any slower they would be closed. This place had never been good. It's a shame because Dunkin used to be a good name. It probably is....just not in Lubbock.
Atmosphere: 1
Food: 1
Service: 1
jennifer diaz
Since the new owners took over this location the service has gone way downhill, sad to see this . Do not recommend . I was charged 2.00 extra for this “Mother’s Day “ box . Wow I just laughed when I saw what they considered a “Mother’s Day box “… just be honest and say .. “no” we don’t offer seasonal options 🤣 also, the owners are extremely rude . Go support someone who is happy you are there !
Atmosphere: 2
Food: 2
Service: 1
Catherine Pekowski
I don’t know what has happened to this Dunkin’ Donuts location but for a good year now everything has gone downhill. I’ll go here every now and then because it’s close to my house, but very rarely get what paid for. The iced coffees are terrible. Super watered down. I just threw mine away because i felt like i was just drinking water with a hint of coffee.
Jerry “Yeti” M
I don't know the young lady's name, but every time I go here for coffee, she's attentive and extremely friendly. Great coffee and great service, I love it here.
I have attached a picture of a CHOCOLATE chip Muffin with hardly any chocolate chips. They use to have them all thorough out and on top of the muffin …. I guess not anymore. No taste whatsoever and I could NOT even eat it. Waste of money!
We also got a blueberry muffin and it was the same way.
Atmosphere: 4
Food: 1
Service: 3
Even though the place was full, the staff smiled and stayed polite. My donuts were fresh and delicious.
Atmosphere: 5
Food: 5
Service: 4
First time trying Dunkin’, and likely my last time…I was not impressed. The breakfast sandwich that I ordered was cold, as if it was sitting in the fridge. And the young lady who cash me out in the drive-through gave me the weirdest look when I declined to donate a dollar to charity.
Atmosphere: 1
Food: 1
Service: 3
Food was really good my favorite is the strawberry banana smoothie
Atmosphere: 5
Food: 5
Service: 5
Moved to Lubbock recently and this is not the closest Dunkin to me but I go there because they are friendly and take pride in their jobs and store.
Atmosphere: 5
Food: 5
Service: 5
Good service and friendly staff, ordered the 6 dollar special. Hot medium coffee, egg, bacon and cheese bagel sandwich. The sandwich was good and it came with hasbrowns that.. I would say could have been better but they were ok.
Atmosphere: 5
Food: 4
Service: 5
I love this place. I went for my first time ever on Saturday afternoon because I had a craving for donuts. The super sweet lady at the drive thru said she added some munchkins to my order. They are flavored donut holes. They were amazing! She gave me a good variety and we loved them. We will definitely be going back soon.
Atmosphere: 5
Food: 5
Service: 5
Great delicious sandwiches but twice at this location on Milwaukee, my decaf coffee is always burnt. Please fix that because I don't want to return because of that.
Food: 5
Service: 5
The coffee was weak. The donut was as expected. I’m from out east, where there’s a Dunky on every corner. They have great coffee. A couple of years ago, new ownership came to the Lubbock Dunky’s. Since then, it seems that they have been trying to cut costs, but not in good ways. I won’t tolerate watered down coffee.
Food: 2
Service: 4
I had a very disappointing and concerning experience at this Dunkin’ Donuts location. The store was in poor sanitary condition—there were visible cockroaches in multiple areas, and the bathrooms were extremely dirty and clearly not maintained. The overall cleanliness of the dining and kitchen area was unacceptable, and the food did not appear to be fresh.
It’s clear that health and safety standards are not being followed, which raises serious concerns. I strongly urge management to address these issues immediately for the safety and well-being of customers. Until then, I would not recommend visiting this location.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Good always friendly
Atmosphere: 5
Food: 3
Service: 5
If they were any slower they would be closed. This place had never been good. It's a shame because Dunkin used to be a good name. It probably is....just not in Lubbock.
Atmosphere: 1
Food: 1
Service: 1
Since the new owners took over this location the service has gone way downhill, sad to see this . Do not recommend .
I was charged 2.00 extra for this “Mother’s Day “ box . Wow I just laughed when I saw what they considered a “Mother’s Day box “… just be honest and say .. “no” we don’t offer seasonal options 🤣 also, the owners are extremely rude . Go support someone who is happy you are there !
Atmosphere: 2
Food: 2
Service: 1
I don’t know what has happened to this Dunkin’ Donuts location but for a good year now everything has gone downhill. I’ll go here every now and then because it’s close to my house, but very rarely get what paid for. The iced coffees are terrible. Super watered down. I just threw mine away because i felt like i was just drinking water with a hint of coffee.
I don't know the young lady's name, but every time I go here for coffee, she's attentive and extremely friendly. Great coffee and great service, I love it here.
Atmosphere: 4
Food: 5
Service: 5
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