Food was amazing, not heavy and not too light, comfortably full. Waitress was really nice and patient with willingness to give us recommendations since it was our first time. Calm and fun atmosphere, actually felt like we were on a vacation with no hurry and drinks were refilled regularly without us needing to ask. Great experience ?.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: West Texas Starfish
Tony P.
Worst Customer Service!! Walked in and nobody to seat you, servers will ignore you and had to ask for a menu. Server takes over 10 mins to even care to ask if you want a glass of water or much less ask to take your order. Either they are horrible at their jobs or Racist of serving Latinos because they do serve Caucasian must faster than me. Either train your staff or clean house!!
Delia Herrera
They never let us down. No matter what we eat off their menu, we have never been disappointed..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spider Roll, Hibachi Chicken
Carla Cheatham
Delicious ?! Enjoyed Gyoza and sushi!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dumplings
Anna L.
This was great ! The mixed drinks and the flavored shots were so good ! If I come back here I will so eat this again !
Paul Garcia
Chicken teriyaki bento box was indeed a lot of food. Very large meal for one serving. I opted for an additional roll as well but was not quite as hungry when I got to it. Dinner pricing was fair and I hear there is a lunch menu. Did not get to experience the venue as I picked up my order for takeout.
Atmosphere: 4
Food: 4
Service: 4
Gary Raff
I always enjoy eating here when I'm in town! Service is always friendly! Food & drinks are always Good!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Roll
Alfredo F.
Pricing was great during lunch hour. 3 rolls for ~$13. Got chicken fried rice. While the rolls were not bad, they were edible at best. Chicken fried rice was decent. For context I am the least pickiest person and will eat just about everything. Sweet tea was great. Ambiance was good and place was clean. However, as soon as we finished eating, all 3 of us had our stomachs aching immediately after and had us sprinting to the restroom when we got home. I also had a long white hair that I took out of my mouth while chewing on the food. That grossed me out. Nevertheless, very nice employees and were quick to attend and check in on us.
Laura Terrell
Food is amazing. Love their jalapeno bomb.
Atmosphere: 5
Food: 5
Service: 5
Tf2 Fan
Loved the eel roles. Fried rice wasn't as good as other places, but overall, it was way better.
My family ate dinner here after the worst experience every at JAZZ. Service was amazing from the time we walked in the door. The food was amazing as well. We needed ALL the positive energy from staff and customers in this great place after the experience we had! Thank you ALL.. this will be our new place to eat now.
Atmosphere: 5
Food: 5
Service: 5
Angie Yandell
Let me start by saying, we visit this location regularly. I understand a bad night. I do NOT understand arguing with a customer. Tonight our waiter was terrible! We requested another waiter however, that didn’t happen. My husband arrived first, was seated, and waited over 5 minutes before he waved down a server from another section. He was able to place his order for a bottled beer and an appetizer, was told he would place the order and let our server know. He then waited 5-10 before waiving down another server, asked about his beer and eventually it was brought to him. I arrived 15-20 minutes after my husband and seated myself. Again, we waited a good 5 minutes before waving down another server. At this point my husband’s beer was gone as well as half of his edema. I ordered a beer he ordered another beer, and chopsticks. We received our drinks in a reasonable amount of time, still NOT from our waiter, no chopsticks. Our waiter comes and gives some story about how where we are seated is not his “normal” section and he forgot about us. He apologized and said he would take good care of us. We understand things get crazy and said no problem. Our friends arrive, our waiter finally comes to the table takes our drink orders. Everyone ordered a drink but me. The waiter goes and places the order comes back and rushes us to order. We told him we were not ready and would appreciate our drinks as well as time. He comes back with drinks in 1-3 minutes, 1 water with lemon, one Diet Coke with very little ice and another water. At this time he ask if we are ready to order appetizers or sushi, we say no we need time. I ask for a water. He leaves. He comes back in 5ish minutes still no water! We order sushi, he attempts to take the menus, we tell him we will order entrees after our sushi. He appears very frustrated, not sure if with us or something else. We wait..flag him down and order 2 more beers, remind him about my water. Also, I dropped my fork and request another one. I have now waited 15-20 minutes for water!!!! He returns with beers assistance from other wait staff with sushi. I have to request a fork again! My sushi as well as the guy across the table from me, not related to me, sushi arrives on the SAME plate. I immediately tell him we need separate plates for that, he argues!!!!! With me tries to tell me sushi arrives like this and we can have smaller plates. I explain to him, we are not sharing, take it back and replace it. I do NOT accept this and demand! It be on separate plates. He returns with separate plates. My sushi is not correct however; my husband and I just share it and move on. He comes back asks if we are ready to order, still no water! We order entree’s. The couple that joined us have to request refills of water and Diet Coke. Diet Coke comes with 3! Slivers if ice. I still do not have water. The waiter then comes to the table with a beer for me that I did not order, I send it back. I had 3 drinks of my 2nd beer. Still no water. Our entrees arrive. Still no water! We were never asked about hot mustard or ginger sauce, no little dishes for soy sauce. Just a terrible experience. Needless to say we will NOT sit in his section ever again. Terrible service!!!!Vegetarian options: There are several vegetarian options.Parking: Due to being in a strip mall with 2 restaurants parking is limited.Kid-friendliness: Kids are definitely welcome here.Wheelchair accessibility: It is wheelchair accessible in parking lot and tables.
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: Roll, Hibachi Chicken
Edna Q.
Hayashi was recommended by the nurses at South Plains rehab. I don't like sushi but I order the hibachi chicken and it was delicious. Tender chicken and veggies in a flavorful sauce! I loved it.
Laro
Overall had a good experience at Hayashi this week. Really enjoyed the promptness of service and the atmosphere inside the place. Personally I felt the food could have been a little better, however. Looking forward to visiting again in the future and trying something different.Dietary restrictions: The restaurant accommodates certain dietary restrictions by providing alternative options.Parking: The restaurant provides more than enough parking spots.Kid-friendliness: The restaurant is good for kids.Wheelchair accessibility: The restaurant provides wheelchair access.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Roll
Mommy POV
It was wonderful! Everything! Not one complaint on food or service! The food was delicious and fresh! Nice little twists!The prices on the online menu were not accurate, so be aware of that.This place is a must try!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spider Roll, California Roll, Tokyo Maki, Texas Roll, Roll, House Salad
Food was amazing, not heavy and not too light, comfortably full. Waitress was really nice and patient with willingness to give us recommendations since it was our first time. Calm and fun atmosphere, actually felt like we were on a vacation with no hurry and drinks were refilled regularly without us needing to ask. Great experience ?.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: West Texas Starfish
Worst Customer Service!! Walked in and nobody to seat you, servers will ignore you and had to ask for a menu. Server takes over 10 mins to even care to ask if you want a glass of water or much less ask to take your order. Either they are horrible at their jobs or Racist of serving Latinos because they do serve Caucasian must faster than me. Either train your staff or clean house!!
They never let us down. No matter what we eat off their menu, we have never been disappointed..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spider Roll, Hibachi Chicken
Delicious ?! Enjoyed Gyoza and sushi!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dumplings
This was great ! The mixed drinks and the flavored shots were so good ! If I come back here I will so eat this again !
Chicken teriyaki bento box was indeed a lot of food. Very large meal for one serving. I opted for an additional roll as well but was not quite as hungry when I got to it. Dinner pricing was fair and I hear there is a lunch menu. Did not get to experience the venue as I picked up my order for takeout.
Atmosphere: 4
Food: 4
Service: 4
I always enjoy eating here when I'm in town! Service is always friendly! Food & drinks are always Good!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Roll
Pricing was great during lunch hour. 3 rolls for ~$13. Got chicken fried rice. While the rolls were not bad, they were edible at best. Chicken fried rice was decent. For context I am the least pickiest person and will eat just about everything. Sweet tea was great. Ambiance was good and place was clean. However, as soon as we finished eating, all 3 of us had our stomachs aching immediately after and had us sprinting to the restroom when we got home. I also had a long white hair that I took out of my mouth while chewing on the food. That grossed me out. Nevertheless, very nice employees and were quick to attend and check in on us.
Food is amazing. Love their jalapeno bomb.
Atmosphere: 5
Food: 5
Service: 5
Loved the eel roles. Fried rice wasn't as good as other places, but overall, it was way better.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
My family ate dinner here after the worst experience every at JAZZ. Service was amazing from the time we walked in the door. The food was amazing as well. We needed ALL the positive energy from staff and customers in this great place after the experience we had! Thank you ALL.. this will be our new place to eat now.
Atmosphere: 5
Food: 5
Service: 5
Let me start by saying, we visit this location regularly. I understand a bad night. I do NOT understand arguing with a customer. Tonight our waiter was terrible! We requested another waiter however, that didn’t happen. My husband arrived first, was seated, and waited over 5 minutes before he waved down a server from another section. He was able to place his order for a bottled beer and an appetizer, was told he would place the order and let our server know. He then waited 5-10 before waiving down another server, asked about his beer and eventually it was brought to him. I arrived 15-20 minutes after my husband and seated myself. Again, we waited a good 5 minutes before waving down another server. At this point my husband’s beer was gone as well as half of his edema. I ordered a beer he ordered another beer, and chopsticks. We received our drinks in a reasonable amount of time, still NOT from our waiter, no chopsticks. Our waiter comes and gives some story about how where we are seated is not his “normal” section and he forgot about us. He apologized and said he would take good care of us. We understand things get crazy and said no problem. Our friends arrive, our waiter finally comes to the table takes our drink orders. Everyone ordered a drink but me. The waiter goes and places the order comes back and rushes us to order. We told him we were not ready and would appreciate our drinks as well as time. He comes back with drinks in 1-3 minutes, 1 water with lemon, one Diet Coke with very little ice and another water. At this time he ask if we are ready to order appetizers or sushi, we say no we need time. I ask for a water. He leaves. He comes back in 5ish minutes still no water! We order sushi, he attempts to take the menus, we tell him we will order entrees after our sushi. He appears very frustrated, not sure if with us or something else. We wait..flag him down and order 2 more beers, remind him about my water. Also, I dropped my fork and request another one. I have now waited 15-20 minutes for water!!!! He returns with beers assistance from other wait staff with sushi. I have to request a fork again! My sushi as well as the guy across the table from me, not related to me, sushi arrives on the SAME plate. I immediately tell him we need separate plates for that, he argues!!!!! With me tries to tell me sushi arrives like this and we can have smaller plates. I explain to him, we are not sharing, take it back and replace it. I do NOT accept this and demand! It be on separate plates. He returns with separate plates. My sushi is not correct however; my husband and I just share it and move on. He comes back asks if we are ready to order, still no water! We order entree’s. The couple that joined us have to request refills of water and Diet Coke. Diet Coke comes with 3! Slivers if ice. I still do not have water. The waiter then comes to the table with a beer for me that I did not order, I send it back. I had 3 drinks of my 2nd beer. Still no water. Our entrees arrive. Still no water! We were never asked about hot mustard or ginger sauce, no little dishes for soy sauce. Just a terrible experience. Needless to say we will NOT sit in his section ever again. Terrible service!!!!Vegetarian options: There are several vegetarian options.Parking: Due to being in a strip mall with 2 restaurants parking is limited.Kid-friendliness: Kids are definitely welcome here.Wheelchair accessibility: It is wheelchair accessible in parking lot and tables.
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: Roll, Hibachi Chicken
Hayashi was recommended by the nurses at South Plains rehab. I don't like sushi but I order the hibachi chicken and it was delicious. Tender chicken and veggies in a flavorful sauce! I loved it.
Overall had a good experience at Hayashi this week. Really enjoyed the promptness of service and the atmosphere inside the place. Personally I felt the food could have been a little better, however. Looking forward to visiting again in the future and trying something different.Dietary restrictions: The restaurant accommodates certain dietary restrictions by providing alternative options.Parking: The restaurant provides more than enough parking spots.Kid-friendliness: The restaurant is good for kids.Wheelchair accessibility: The restaurant provides wheelchair access.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Roll
It was wonderful! Everything! Not one complaint on food or service! The food was delicious and fresh! Nice little twists!The prices on the online menu were not accurate, so be aware of that.This place is a must try!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spider Roll, California Roll, Tokyo Maki, Texas Roll, Roll, House Salad