Jimmy John's
4730 Slide Rd, Lubbock
(806) 795-0800
Recent Reviews
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I had the #9, it was wonderful and prepared real fast.
Atmosphere: 5
Food: 5
Service: 5
Looked at us crazy when we told them we were missing a whole meal, but they got that taken care of. Sweet tea was bad. Incorrect order when we got home.
Food: 1
Service: 1
Don’t order from here! I ordered my food around one and my food was never delivered to my house. Called the store and they said “oh our driver got back up I guess “ they don’t care. And the better give me my money back! Two business days my ass!
Food: 1
Service: 1
Have been there in a while
Atmosphere: 5
Food: 5
Service: 5
The food is always consistently good. I visited this location with a mobile order fairly late this evening. I asked for no ice in my drink and was greeted very well. The service is excellent, which equally matches the good sandwich.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subs
We’ve been ordering from this location for over 4 years now. We’ve always been treated with respect and kindness, even when things were slow or incorrect. Tonight was the first time we’ve ever been treated like absolute trash. The female manager was so rude in the drive-through, we will NOT be ordering here ever again. I don’t know her name, but she has purple/pink hair and a lip ring. We’ve submitted a complaint to the website with all the details.
Atmosphere: 1
Food: 4
Service: 1
Dietary restrictions: Yum!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subs, Roast
None of the workers had hairnets when handling our food. Our sandwiches had hair in them . No wonder subway is better.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Subs
All three sandwiches bought had hair. I see the reason for a rating of 3 stars
Atmosphere: 1
Food: 1
Service: 1
One hour and 4 minute delivery. Called to check on my order and all was said was sorry there’s two deliveries before you. My UnSandwich fell apart and was hot when I got it.
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
Thought it was a little over priced for what you get
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Subs
Ordered lunch in drive-through. Spent almost $30 for 2 combos. Would've been fine if food was good, but it was skimpy and found only ONE strip of bacon in my BLT. Then not only did they take FOREVER, but 3 different employees asked what I had ordered, then only a few cubes of ice in our drinks, wrong chips. Plain and simple, just horrible experience!
Not going back.
Food: 1
Service: 1
It's sad when you ask the manager that's working there to look at your order cuz it's not right and basically rolls her eyes and tells you it's done right. Never again, I'll only go to Jersey Mike's from now on. So you lost your business because my order wasn't done right and your manager would not accommodate to resolve it didn't want my money back just wanted my order done right. Rolling your eyes is not fixing my order if the owner wishes to contact me I'd be glad to share my opinion with you directly thanks!
Atmosphere: 1
Food: 2
Service: 1
The employees should wear name tags, the older lady with tatoos and short dreads has the worst customer service skills. I understand you have to be there cause its work, but dont relay that body language to the customer. An opportunity to get better for sure.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Subs
Employees suck. Don’t even know the address to their own location. Food is worse than their service and attitude. Go to Jersey Mike’s instead.
Atmosphere: 1
Food: 1
Service: 1
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