Donuts dry and stale, very disappointing. Chocolate with sprinkles hard.
Food: 1
Service: 3
Iron Core Concrete
The donuts are amazing
Atmosphere: 5
Food: 5
Service: 5
Defined Rebel
Don’t ask them when they serve fresh donuts unless you want a snarky, “When the light is on”, for an answer. I get it’s early, you probably get asked that a lot, and maybe some people don’t know about the light. But I asked nicely after waiting in the parking lot 15 minutes after they opened to turn the light on because I was mistaken thinking they made them fresh right when they opened.
They make them fresh at 7:00am btw. And during other times in the day but I can’t remember the rest of what I was told the second time they answered.
Still the best donuts around tho.
Atmosphere: 5
Food: 5
Service: 1
King I am
If you have ever been to a Kristy Kreme then u know. If not get them warm
Atmosphere: 3
Food: 3
Service: 3
Jd Morris
It's been awhile since I've been to the one off south loop 289 in Lubbock tx and they use to sell maple and brown sugar ones, so I had asked and the worker was a smart ass about it, sometimes not everyone puts everything on the menu and it never hurts to ask but I guess in this aspect of it, I'll never go back and won't recommend anyone to a rude woman, it's not about what they do or don't sell it's about customer service and they have none
Atmosphere: 1
Food: 2
Service: 1
Wear Family
Brought the family for a hot fresh famous Krispy Creme. Customer service was not good or friendly. They overcharged us for our order and had to correct my refund to my card. I asked for a hot donut and they refused. A very poor example for the franchise. The cleanliness of the store was also not good.
Atmosphere: 1
Food: 1
Service: 1
pat rios
Always friendly great staff!!
Atmosphere: 5
Food: 5
Service: 5
AP Pstr EC
There's a girl that works here and she's super friendly and helpful. Really have enjoyed coming to pick up donuts since she's been working here. I think her name is Eli or something like that. She should be a manager and train all their employees to be like her.
Atmosphere: 5
Food: 5
Service: 5
Nathaniel Bergstrom
Always a filthy store, but hey, if you want Krispy Kreme this is your option in the area. lol
Atmosphere: 3
Food: 3
Service: 3
Yarixa Zamora
Honestly horrible. The whole floor sticky and disgusting. Told staff and they can’t mop the floor cus it’s apart of the rules. Disgusting I can hear my feet stick each step. And don’t even get me started on the donuts. The most sweetest doughnuts ever. And not fresh. And the staff? LAZY. And unfriendly. I do not recommend this location at all.
An embarrassment to the krispy kreme franchise. Doughnuts aren't even room temperature. More like refrigerated cold. And, them being out of stock of just the regular Doughnuts, she still charged full price. 6 dots for the price of 10, 13 minis for the price of 16 along with being charged for the assorted dozen when I only got 9 glazed. Not to mention, the raspberry and cake filled Doughnuts have no filling
Atmosphere: 1
Food: 1
Service: 2
Julia Unger
I haven’t been here in years, but I had to try the new cheesecake donuts (this was a couple months back already). They were so good I ate em all in one sitting! Yes you’ll get sick, but also yes, it’s worth it. The only con is that the prices are quite a bit higher than some of the local donut shops. Still this place is nostalgic and brings back childhood memories!
Atmosphere: 3
Food: 5
Service: 5
Kimberly Lee
They didn't fulfill online order.
Atmosphere: 3
Food: 5
Service: 2
Yvonne Perez
The donuts were so good!!
Atmosphere: 5
Food: 5
Service: 5
Caleb McMurry
Stood and waited for 20 minutes while one employee stood in the back and the other one kept tending to the window instead of helping the lobby. Didn’t get a hello or a donut in that time so I left. Some version of this has happened multiple times at this store.
Donuts dry and stale, very disappointing. Chocolate with sprinkles hard.
Food: 1
Service: 3
The donuts are amazing
Atmosphere: 5
Food: 5
Service: 5
Don’t ask them when they serve fresh donuts unless you want a snarky, “When the light is on”, for an answer. I get it’s early, you probably get asked that a lot, and maybe some people don’t know about the light. But I asked nicely after waiting in the parking lot 15 minutes after they opened to turn the light on because I was mistaken thinking they made them fresh right when they opened.
They make them fresh at 7:00am btw. And during other times in the day but I can’t remember the rest of what I was told the second time they answered.
Still the best donuts around tho.
Atmosphere: 5
Food: 5
Service: 1
If you have ever been to a Kristy Kreme then u know. If not get them warm
Atmosphere: 3
Food: 3
Service: 3
It's been awhile since I've been to the one off south loop 289 in Lubbock tx and they use to sell maple and brown sugar ones, so I had asked and the worker was a smart ass about it, sometimes not everyone puts everything on the menu and it never hurts to ask but I guess in this aspect of it, I'll never go back and won't recommend anyone to a rude woman, it's not about what they do or don't sell it's about customer service and they have none
Atmosphere: 1
Food: 2
Service: 1
Brought the family for a hot fresh famous Krispy Creme. Customer service was not good or friendly. They overcharged us for our order and had to correct my refund to my card. I asked for a hot donut and they refused. A very poor example for the franchise. The cleanliness of the store was also not good.
Atmosphere: 1
Food: 1
Service: 1
Always friendly great staff!!
Atmosphere: 5
Food: 5
Service: 5
There's a girl that works here and she's super friendly and helpful. Really have enjoyed coming to pick up donuts since she's been working here. I think her name is Eli or something like that. She should be a manager and train all their employees to be like her.
Atmosphere: 5
Food: 5
Service: 5
Always a filthy store, but hey, if you want Krispy Kreme this is your option in the area. lol
Atmosphere: 3
Food: 3
Service: 3
Honestly horrible. The whole floor sticky and disgusting. Told staff and they can’t mop the floor cus it’s apart of the rules. Disgusting I can hear my feet stick each step. And don’t even get me started on the donuts. The most sweetest doughnuts ever. And not fresh. And the staff? LAZY. And unfriendly. I do not recommend this location at all.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
An embarrassment to the krispy kreme franchise. Doughnuts aren't even room temperature. More like refrigerated cold. And, them being out of stock of just the regular Doughnuts, she still charged full price. 6 dots for the price of 10, 13 minis for the price of 16 along with being charged for the assorted dozen when I only got 9 glazed. Not to mention, the raspberry and cake filled Doughnuts have no filling
Atmosphere: 1
Food: 1
Service: 2
I haven’t been here in years, but I had to try the new cheesecake donuts (this was a couple months back already). They were so good I ate em all in one sitting! Yes you’ll get sick, but also yes, it’s worth it. The only con is that the prices are quite a bit higher than some of the local donut shops. Still this place is nostalgic and brings back childhood memories!
Atmosphere: 3
Food: 5
Service: 5
They didn't fulfill online order.
Atmosphere: 3
Food: 5
Service: 2
The donuts were so good!!
Atmosphere: 5
Food: 5
Service: 5
Stood and waited for 20 minutes while one employee stood in the back and the other one kept tending to the window instead of helping the lobby. Didn’t get a hello or a donut in that time so I left. Some version of this has happened multiple times at this store.
Atmosphere: 1
Food: 1
Service: 1
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