“Tell u about this place it full of people who will go out of there way of taking care of u no matter what u want to eat I had such a good time at this McDonald's I would tell people to come any time to eat n enjoy ur self bring the kids to eat or just to a have ice cream
Kid-friendliness: Yes this a place to bring the kiddos from school“
“Best McDonald's In town always fast never get any of my order wrong here everything is always in the bag and customer service has always been top notch but this location has been this way forever the rest of the locations need to train here or take notes or something
Parking: Parking is good just have to watch cars coming and leaving out of drive thru
Wheelchair accessibility: It has very good wheel chair accessibility“
“I love the staff here. I get a coffee here almost every morning, and the staff is just so friendly. They all know me, and I feel like I'm swinging by every morning to say hi to some old friends. Love their Carmel Iced Coffees. Don't really eat the food, but I have tried their chicken sandwiches, and they are really good.“
“Mmmmm mmmmm I'm LOVING IT! Thanks McDs for providing good food at prices WE THE PEOPLE can afford.
Parking: I'm sure there are other locations that provide other parking options but as far as the locations I go to all parking is free and easily accessible and handicapped are always prioritized front and center.“
“Workers were very professional. Worked well together. A young gentleman Justice made sure I got fresh fries. The dinning area did need some work. They were quick to give me my order. Love their fresh fries. We were their on Dec 28th around 1:32 p.m.“
“Juan was super sweet & helpful! My mobile app wasn’t working, I called in order he confirmed my order and said I take a look at the app for you! He came out with my order and checked out the app for me! That’s above and beyond we need more people with this kind of customer service! I’ll be sure to tell all my friends and family about how awesome Juan is!“
“I don’t know who the GM is in this place but he’s got to be a rock star - this place is run like a chick fil a fast fresh friendly clean - #1 way to see if a McDonalds is run properly is if the fries are still hot and salted properly. They have a special salt pour device that measures it perfectly but most untrained employees think it’s too much salt and stop. The fact that theirs is always perfect means they’re getting trained by a man who cares deeply about the process and that’s something that is near and dear to my heart.“
“This McDonalds is one of the best we have visited. And boy, we have been to many since my son is 9 years old. This place is a gem. Always clean, good service, fast, complete food, well cooked and delicious. Whether I order through the window or at the counter, the service is always good. I don't understand why it has such bad reviews. I think we have had very good luck. We have come for both lunch and dinner and everything has always been good. And we have to see that others are treated wonderfully. More attention and places like this!!! Congratulations!!! They only need children's games to improve the atmosphere.
P.S. I am quite demanding with everything and I do not tolerate bad treatment and here is always the best I have seen in Lubbock.“
“McDonald's is pretty good for when you need some food really fast. It's really cool how they created a system that's so efficient and effective for food service and has been used for a long time. My only complaint is that if you change something on the menu like a burger, they tend to mess up.“
“Yes, well, they helped you quickly, yes.
Vegetarian options: Yes, well, it's Bina, the sevisio to take away, they'll send you as soon as possible. That's fine if you're in a hurry.
Dietary restrictions: Well yes oh ocriones
Parking: Yes, you find them very often.
Kid-friendliness: Yes it is also for children
Wheelchair accessibility: It's some places if not in others“
“Anytime we have ever eaten at this location the team is sooo friendly. Tonight when we went, their system was down and only accepting cash. Of course we didn’t have cash…Jeremy and Yvonne were so kind and apologetic. They sent my whole family home with dinner. 10 out of 10!“
“McDonald's is always good, they recently remodeled all of them here in Lubbock Texas
Kid-friendliness: All McDonald's have a place where the kids can play
Wheelchair accessibility: Tables that are specially for wheel chairs“
“I don't often eat fast food, but this experience was top-notch. I truly appreciate the courteous, friendly employees and the accommodating gentlemen in the yellow shirt in particular. This individual replaced nuggets that weren't up to our satisfaction without question. They were fresh and crispy.“
“Great friendly service.. was even personally greeted by the franchise owner! Fabulous play place.. my kids love outings here! Food is ok for what it is. Place has always been clean when we have come in. We are regulars and will continue to be!!!
Kid-friendliness: Great play place!!!“
“Food was not as hot as I wanted, but still warm so no biggie. Wished the fries were a bit crispier, but again not a big deal. Woman taking the order and payment was professional and the woman handing out food at the second window was friendly. Decently fast for McDonald's especially getting food so late. Probably my first pleasant experience at McDonald's in a very long time. My brother also said his food was good.“