“I wanted to wash my hands before ordering. A polite young lady was cleaning the restroom immaculately! She welcomed me in to wash my hands and then opened the door for me!!! She did an amazing job and was so thoughtful as well!!
Then I ordered something to eat. The gentleman at the counter not only was polite and professional but also prepared my food fast and fresh!! I don't think I can go to another McDonald's - even if far away - across town.“
“Workers were very professional. Worked well together. A young gentleman Justice made sure I got fresh fries. The dinning area did need some work. They were quick to give me my order. Love their fresh fries. We were their on Dec 28th around 1:32 p.m.“
“What I like about McDonald's is the McDonald's app you can earn points and get great deals on free food. The rewards and point system is easy to use and fun. The service is always friendly and good atmosphere every time I go in to grab a bite to eat.“
“We were craving some vanilla ice cream cone from McDonald’s and we got them! To my surprise the girls from the window asked us if our boys could have a pup cup. I didn’t even know they did that here and of course we had to get one. I didn’t catch their names but thank you girls so much our boys loved it!!“
“Usually the service is phenomenal. Today is a different story, I ordered a large caramel iced coffee with chocolate drizzle and paid extra for the chocolate drizzle but did not receive the chocolate drizzle. Other than that they are really good about getting the orders right and getting customers taken care of in a timely manner.“
“Mmmmm mmmmm I'm LOVING IT! Thanks McDs for providing good food at prices WE THE PEOPLE can afford.
Parking: I'm sure there are other locations that provide other parking options but as far as the locations I go to all parking is free and easily accessible and handicapped are always prioritized front and center.“
“You know I like my MCD'S, I've been looking for two years to get me the Grinch Happy Meal. Low and behold they finally made it to Lubbock Texas!
Okay here we go...this is a two parter. Last year I went to three states to get these Grinch socks, no go. This year I only had to drive 110 miles to get them. Plus my brother scored me two more pairs in Dallas...bam!
Second part, talked my wife into getting a Grinch Happy Meal, too(this is how I got my second pair of socks). More important than the socks is after 30 years of marriage I find out she never had a Big Mac. So sad that long without a Big Mac.
P.S. she got halfway through her Big Mac and noticed the second hamburger patty...lol
P.P.S. by the way socks fit good look great. Bon Appetit.“
“This McDonald's is probably the cleanest best run friendliest workers and best food quality as well as accuracy in Lubbock, that I've experienced. I usually come here on Sunday mornings. And if you can get here about 8:30am, there's hardly a line. But today at 9am oh boy, there's a line. But like I was alluding to earlier, this is the best run McDonald's in Lubbock, and they got through, and I got out of there in 10 to 12 minutes. So congratulations to this McDonald's.“
“I ordered a nice coffee at a bit of an awkward time, but the staff was super kind and let me come back to get it. I also ordered two chicken biscuits, somehow got mcgriddles, and honestly I am not mad about it they're delicious lol! Also, thank you to Olivia, who honestly made my morning with her kind words and lovely personality! I had been doordashing all night, and something so routine like just coming to grab breakfast turned into the highlight of my running around lol. You're all doing a great job, thank you for the little things like that.“
“I don't often eat fast food, but this experience was top-notch. I truly appreciate the courteous, friendly employees and the accommodating gentlemen in the yellow shirt in particular. This individual replaced nuggets that weren't up to our satisfaction without question. They were fresh and crispy.“
“Frustrating! Used the app to get a free chicken mcnuggets. I wanted to add to the order to get a small fries and coke. It wouldn't let me. I had to make 2 seperate orders. Then, the small fries and coke don't get delivered to my table. I had to hunt them down. All in all, it's not a big deal to have to find the rest of my order. Just kind of irritating that it could have been avoided if I could place 1 order.“
“It's always so yummy, until Ronald McDonald himself, comes out and sprays me non consensually with his secret sauce... as my children stare traumatized at their father, who is now getting a facial from a clown we all once trusted and loved.....“
“Anytime we have ever eaten at this location the team is sooo friendly. Tonight when we went, their system was down and only accepting cash. Of course we didn’t have cash…Jeremy and Yvonne were so kind and apologetic. They sent my whole family home with dinner. 10 out of 10!“
“McDonald's is always good, they recently remodeled all of them here in Lubbock Texas
Kid-friendliness: All McDonald's have a place where the kids can play
Wheelchair accessibility: Tables that are specially for wheel chairs“
“Food was not as hot as I wanted, but still warm so no biggie. Wished the fries were a bit crispier, but again not a big deal. Woman taking the order and payment was professional and the woman handing out food at the second window was friendly. Decently fast for McDonald's especially getting food so late. Probably my first pleasant experience at McDonald's in a very long time. My brother also said his food was good.“