I don’t know who put mustard on my mchicken, but you ought to be ashamed. Mayo is the condiment for this particular sandwich. What really hurt is you did this to me on my birthday. I’m giving 3 stars though cause I mean, it is McDonald’s. Can’t expect too much, I know it’s hard to make food. Let me know when I can come pick up my free McFlurry as compensation, thanks.
**Update** It’s been a month now and I’m waiting for my McFlurry, don’t tell me the ice cream machine is broken neither. P.S. I will also take a McDonald’s gold card for gross mchicken. Have a blessed day.
King I am
It’s a McDonald’s not much to say
Atmosphere: 3
Food: 3
Service: 3
Amanda Tingle
Today breakfast was very good hot and fresh 😋
Atmosphere: 5
Food: 5
Service: 5
JOHN McAlexander III
Some people are Lactose Intolerant. When we go, we always go for breakfast. I Always Ask for NO CHEESE, and 9 times out of 10... THERE WILL BE CHEESE. If you have Any dietary concerns, This is the Absolute Wrong choice for you to choose to make. NOT A RECOMMENDED LOCATION because I feel that they do not have People concerns as their priority, they are just hurry, hurry, hurry, get 'em in and get 'em out of here.
Atmosphere: 1
Food: 1
Service: 1
Delia Sustaita
The people were nice, but the bathrooms were really dirty
Atmosphere: 5
Food: 2
Service: 5
Cas Nor
I've been here several time, the food and service are always great. My order is correct ever time I come. The girl usually working the window ( think her name is Jennifer) is so sweet. Definitely have a loyal customer here.
Atmosphere: 5
Food: 5
Service: 5
David B
Seems like manager and a small few employees were working.
Atmosphere: 3
Food: 3
Service: 3
Mathew Harris
Ronald McDonald touched my Mac No-No area, and the chicken nugget, and Hamburgular just stood there and watched ! Extra Special Sauce! And then they shoved their American sausage into my English McMuffin!
Atmosphere: 2
Food: 5
Service: 2
Rios Family Football
Not 1 single car in the drive thru. Pulled up around 3:50PM on a Saturday. Was asked if I was using mobile app, and then was told to wait. Waited 3 minutes before driving off.
It’s not “Fast Food” if no one is in the drive thru, and I have to wait 6 minutes before my order is taken….and then another 10 minutes before I’m served. This is pitiful, embarrassing, and completely unacceptable if you want over minimum wage.
Atmosphere: 1
Food: 1
Service: 1
Frank Torres
I do not like their food, but this is the best McDonalds in Lubbock.
I normally don't have issues with this McDonalds, but whoever is working the grill/assembly line screwed up my order today. Whoever works the grill on Monday March 3rd, 2025, around 1145-12 you need to do better.
I ordered a #3 large with a sweet tea, and when I got home, my large fries were half gone, not even filled, and my double quarter pounder is a single Quarter Pounder in a double Quarter Pounder box.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: World Famous Fries, Quarter Pounder Hamburger, Bacon Egg & Cheese Biscuit, Cheeseburger
Eleanna Torres
It was amazing they had wonderful customer service and the food was fresh, these people made the food even better thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, World Famous Fries, Cheeseburger, Dr Pepper
Jory Gatica
The store is spotless. The employees are friendly and respectful. I recommend this McDonald's.
Atmosphere: 5
Food: 5
Service: 5
Lee Escobedo
Ordered 2 Mc Ribs with other burgers. Onlyngot one McRib, and the bun wasn't right. Still tasted good. Maybe I should have checked bag before I left.
Food: 3
Debra Gardner
Great customer service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Mcnuggets, Big Mac, Cheeseburger
I don’t know who put mustard on my mchicken, but you ought to be ashamed. Mayo is the condiment for this particular sandwich. What really hurt is you did this to me on my birthday. I’m giving 3 stars though cause I mean, it is McDonald’s. Can’t expect too much, I know it’s hard to make food. Let me know when I can come pick up my free McFlurry as compensation, thanks.
**Update** It’s been a month now and I’m waiting for my McFlurry, don’t tell me the ice cream machine is broken neither. P.S. I will also take a McDonald’s gold card for gross mchicken. Have a blessed day.
It’s a McDonald’s not much to say
Atmosphere: 3
Food: 3
Service: 3
Today breakfast was very good hot and fresh 😋
Atmosphere: 5
Food: 5
Service: 5
Some people are Lactose Intolerant. When we go, we always go for breakfast. I Always Ask for NO CHEESE, and 9 times out of 10... THERE WILL BE CHEESE. If you have Any dietary concerns, This is the Absolute Wrong choice for you to choose to make. NOT A RECOMMENDED LOCATION because I feel that they do not have People concerns as their priority, they are just hurry,
hurry, hurry, get 'em in and get 'em out of here.
Atmosphere: 1
Food: 1
Service: 1
The people were nice, but the bathrooms were really dirty
Atmosphere: 5
Food: 2
Service: 5
I've been here several time, the food and service are always great. My order is correct ever time I come. The girl usually working the window ( think her name is Jennifer) is so sweet. Definitely have a loyal customer here.
Atmosphere: 5
Food: 5
Service: 5
Seems like manager and a small few employees were working.
Atmosphere: 3
Food: 3
Service: 3
Ronald McDonald touched my Mac No-No area, and the chicken nugget, and Hamburgular just stood there and watched ! Extra Special Sauce!
And then they shoved their American sausage into my English McMuffin!
Atmosphere: 2
Food: 5
Service: 2
Not 1 single car in the drive thru. Pulled up around 3:50PM on a Saturday. Was asked if I was using mobile app, and then was told to wait. Waited 3 minutes before driving off.
It’s not “Fast Food” if no one is in the drive thru, and I have to wait 6 minutes before my order is taken….and then another 10 minutes before I’m served. This is pitiful, embarrassing, and completely unacceptable if you want over minimum wage.
Atmosphere: 1
Food: 1
Service: 1
I do not like their food, but this is the best McDonalds in Lubbock.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Egg Mcmuffin
Restaurantji Recommends
I normally don't have issues with this McDonalds, but whoever is working the grill/assembly line screwed up my order today.
Whoever works the grill on Monday March 3rd, 2025, around 1145-12 you need to do better.
I ordered a #3 large with a sweet tea, and when I got home, my large fries were half gone, not even filled, and my double quarter pounder is a single Quarter Pounder in a double Quarter Pounder box.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: World Famous Fries, Quarter Pounder Hamburger, Bacon Egg & Cheese Biscuit, Cheeseburger
It was amazing they had wonderful customer service and the food was fresh, these people made the food even better thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, World Famous Fries, Cheeseburger, Dr Pepper
The store is spotless. The employees are friendly and respectful. I recommend this McDonald's.
Atmosphere: 5
Food: 5
Service: 5
Ordered 2 Mc Ribs with other burgers. Onlyngot one McRib, and the bun wasn't right. Still tasted good. Maybe I should have checked bag before I left.
Food: 3
Great customer service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Mcnuggets, Big Mac, Cheeseburger
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