Service was unprofessional Atmosphere I felt judge My girlfriend and I walk in there order what we need DID NOT EVEN GET LARGE FRIES THE FIRST PLACE. So I came back in, by checking everyone bags I am like oh sheesh they forgot to give us our large fries. Once I walk back in with everything so they don't accuse me inaccurate concerns but oh no she had smart mouth saying oh I give you fries but here's another one. Bishh please you never give us anything also I will not lie because of my name from TikTok all I was doing being a nice customer to them but going be hateful then quit your job fine a better one. NOT ONLY THAT MAKING FRONT of my name, just because I have my Gamertag for gaming and TikTok wise as ZombieKitten390 But if employees there wanna hit me up on TikTok I don't mind check my followers I have more than 😂 SINCERELY- BE MORE PROFESSIONAL
Jeffrey Gonzales
Went there to get my wife and I some dinner ordered a big Mac and 3 double hamburgers I get home and the lettuce for the big Mac was old, and wilted. My 3 double hamburger had only one patty each. I called up there to try and figure out what I could do about the mistake and was told after explaining the situation that they were busy and needed to call back. Lesson learned check my food before leaving.
cjc Reyes
They were very rude and made our food wrong then threw our fries in our bag very very disrespectful
Guadalupe L. Gonzales
Workers were very professional. Worked well together. A young gentleman Justice made sure I got fresh fries. The dinning area did need some work. They were quick to give me my order. Love their fresh fries. We were their on Dec 28th around 1:32 p.m.
boursie plus
They were really ruding when I wanted to use my discount coupon.
Also here is really crowded and busy and staff don't know what to do. I don't recommend this place at all
Atmosphere: 1
Service: 1
Raymond Olivas
Need to fire the manager rude unprofessional escalated a situation and refused to give here name was not wearing a name tag.
Atmosphere: 1
Food: 1
Service: 1
Harley Daniel
Your pancakes are paper thin. Never eat them again.
JUPITER •
Worst experience I’ve ever had lol. I ordered 2 happy meals and it took 22 minutes to receive my order and at that they didn’t even have my ticket I had to show them 10 minutes in when I realized other people where getting their orders before ours. None of them were communicating. Every one was just in a ugly funk. Never ever coming to this one again.
Atmosphere: 1
Food: 1
Service: 1
Lisa Amaya
Dirty entrance food was cold When driving thru towns In a Hurry You figure it's McDonald's good food No No it wasn't
Atmosphere: 1
Food: 1
Service: 2
cujo bro
Wheelchair accessibility: It would be rather easy to navigate the entire store but the upfront seating is 95% dedicated to barstools basically kinda hinting at those who are in wheelchairs or are disabled in a similar fashion would be pushed to a obscure corner in the back of the place out of view in a dim part where you can't enjoy the same experience do to the unique design and layout of restaurant itself that's rather sad
Order my food from the kiosk, about 10 minutes later we got our food. Very fast service, food was good but the fries had way too much salt on them, other than that good experience here.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: French Fries, Big Mac
Mike H
Credit card theft 2 days later
Atmosphere: 1
Food: 1
Service: 1
MariBlox Gaming
Order my food from the kiosk, about 10 minutes later we got our food. Very fast service, food was good but the fries had way too much salt on them, other than that good experience here.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: French Fries, Big Mac
mygame_ 2120
Credit card theft 2 days later
Atmosphere: 1
Food: 1
Service: 1
Albert Galaviz
This is the best mcdonalds in lubbock. The location is ghetto and everybody knows that the hood spots have the best food sooo
Service was unprofessional
Atmosphere I felt judge
My girlfriend and I walk in there order what we need DID NOT EVEN GET LARGE FRIES THE FIRST PLACE.
So I came back in, by checking everyone bags I am like oh sheesh they forgot to give us our large fries. Once I walk back in with everything so they don't accuse me inaccurate concerns but oh no she had smart mouth saying oh I give you fries but here's another one. Bishh please you never give us anything also I will not lie because of my name from TikTok all I was doing being a nice customer to them but going be hateful then quit your job fine a better one.
NOT ONLY THAT MAKING FRONT of my name, just because I have my Gamertag for gaming and TikTok wise as ZombieKitten390
But if employees there wanna hit me up on TikTok I don't mind check my followers I have more than 😂
SINCERELY- BE MORE PROFESSIONAL
Went there to get my wife and I some dinner ordered a big Mac and 3 double hamburgers I get home and the lettuce for the big Mac was old, and wilted. My 3 double hamburger had only one patty each. I called up there to try and figure out what I could do about the mistake and was told after explaining the situation that they were busy and needed to call back. Lesson learned check my food before leaving.
They were very rude and made our food wrong then threw our fries in our bag very very disrespectful
Workers were very professional. Worked well together. A young gentleman Justice made sure I got fresh fries. The dinning area did need some work. They were quick to give me my order. Love their fresh fries. We were their on Dec 28th around 1:32 p.m.
They were really ruding when I wanted to use my discount coupon.
Also here is really crowded and busy and staff don't know what to do.
I don't recommend this place at all
Atmosphere: 1
Service: 1
Need to fire the manager rude unprofessional escalated a situation and refused to give here name was not wearing a name tag.
Atmosphere: 1
Food: 1
Service: 1
Your pancakes are paper thin. Never eat them again.
Worst experience I’ve ever had lol. I ordered 2 happy meals and it took 22 minutes to receive my order and at that they didn’t even have my ticket I had to show them 10 minutes in when I realized other people where getting their orders before ours. None of them were communicating. Every one was just in a ugly funk. Never ever coming to this one again.
Atmosphere: 1
Food: 1
Service: 1
Dirty entrance food was cold When driving thru towns In a Hurry You figure it's McDonald's good food No No it wasn't
Atmosphere: 1
Food: 1
Service: 2
Wheelchair accessibility: It would be rather easy to navigate the entire store but the upfront seating is 95% dedicated to barstools basically kinda hinting at those who are in wheelchairs or are disabled in a similar fashion would be pushed to a obscure corner in the back of the place out of view in a dim part where you can't enjoy the same experience do to the unique design and layout of restaurant itself that's rather sad
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: French Fries, Double Quarter Pounder with Cheese, Mcflurry with M&M's Candies, Deluxe Crispy Chicken Sandwich, Mccafé Caramel Iced Coffee, Chicken Mcnuggets, Hot Caramel Sundae
Restaurantji Recommends
Order my food from the kiosk, about 10 minutes later we got our food. Very fast service, food was good but the fries had way too much salt on them, other than that good experience here.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: French Fries, Big Mac
Credit card theft 2 days later
Atmosphere: 1
Food: 1
Service: 1
Order my food from the kiosk, about 10 minutes later we got our food. Very fast service, food was good but the fries had way too much salt on them, other than that good experience here.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: French Fries, Big Mac
Credit card theft 2 days later
Atmosphere: 1
Food: 1
Service: 1
This is the best mcdonalds in lubbock. The location is ghetto and everybody knows that the hood spots have the best food sooo
Atmosphere: 5
Food: 5
Service: 5
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