McDonald's

3403 Quaker Ave, Lubbock
(806) 799-3434

Recent Reviews

Ivory Castro

By far the worst service I have received in a long time! Made a mobile order and gave my husband my code to grab my food. They gave him the complete wrong order. When I went back up there to rectify it the manager had a complete attitude that she later denied having. Will never return to this location ever again!

Atmosphere: 1

Food: 3

Service: 1

El Gato Negro

I had a terrible experience at the drive-thru. They charged me for my order at the first window, and at the second window, the guy who hands out the food told me he had already given me my food, which wasn't true. We started arguing, and even the manager came over just to tell me the same thing—that I had already received my food, which wasn't true. I told them to check the cameras or inspect my truck, and after saying that, they had no choice but to reluctantly give me my food.

Service: 1

Zunich Michelle

Don't go there at night they take forever I've been in the Drive-Thru already for a cookie tote so beware don't go at night

Sep

Nice place but food quality!

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Vanilla Cone

Virginia Cano

Drive thru staff is always courtesy!

Food: 5

Service: 5

Recommended dishes: Big Mac, Chicken Mcnuggets, French Fries, Crispy Chicken Sandwich

Mark Castro

Can’t take an order overcharged me then I asked to make sure that it was correct. They looked in the bag and said yes I looked back in the bag just to double check and is exactly wrong. Why are they lying? Someone needs to check their staff here and get their orders together, and I was the second one in line because the first person in line had problem with their order as well, so if you’re not hurry, don’t come to this location

Charlie Bridges

Very bad customer service’manager was very rude it was a female hispanic night shift.advising the public do not go there to this location it is a very bad experience.

Atmosphere: 1

Food: 1

Service: 1

jackie vedder

Quick and friendly and always good food n sweet tea ❤️

Atmosphere: 5

Food: 5

Service: 5

Jerry J. Perez

Can't follow simple instructions

Atmosphere: 1

Food: 1

Service: 1

Vimosanan Ahiladas

Food is not likely as other McDonalds. It is worst not good at all. Badly, we bought 15 burgers and couldn’t eat at all. Sorry for that, University Avenue branch, Walmart branch are okey.

Parking: Have enough parking under the big LED screen.

Atmosphere: 4

Food: 1

Service: 3

Recommended dishes: Mcchicken, French Fries

Rudy Rodriguez

Order on the app they where have issues the restaurant is supposed to be driver threw open 24 hour could get my food ! Know I’ll have to wait 5 days to get my money

Atmosphere: 1

Food: 1

Service: 1

Robert Dixon

Wow, even worse than expected. Haven't been here in a while, and when we did actually receive our "food", it looked like it was stepped on. They were out of ice in the self-serve area, and when we asked one of the workers that was wandering around the front if they could refill our cups, we were told " I'm off the clock, you'll have to find someone else." More like, we will definitely find somewhere else.Only got more than one star for atmosphere because the lobby was more or less clean.

Atmosphere: 2

Food: 1

Service: 1

Epic Disaster

Google has this location marked as being open 24 hours. It is closed at night.

Atmosphere: 1

Food: 3

Service: 1

Cathy Dixon

Sweet and fries - kind of a sweet and hot thing going on. They were fast. Place was clean. They were friendly.

Atmosphere: 5

Food: 5

Service: 5

LordAcrisius

It's a mcdonalds, you know what to expect.

Atmosphere: 3

Food: 4

Service: 3

Load More