Went to get the Grinch meal to two different McDonalds. Y’all our horrible company. You advertise for this for two weeks and no one now has it. So sad and horrible as your just like the man in charge!!! Never again to go.
Atmosphere: 1
Food: 1
Service: 1
Brytanie Guerra
Don’t order here or u will wait over an hr for ur order!! They don’t even ask if you need help you basically have to yell at someone to get there attention and for them to help u
Atmosphere: 1
Food: 1
Service: 1
Jose Martín
Really bad service. Don’t stop at this location. Not worth spending your money at this places
Atmosphere: 1
Food: 1
Service: 1
Adrian Marquez
Go anywhere else, especially if it's even the slightest bit of busy.
Atmosphere: 2
Food: 2
Service: 1
Alejandra Maldonado
Extremely slow. Waited 15 minutes for 2 cheeseburgers.
Oscar Rios
Food good. Service not so much. 😒
Atmosphere: 5
Food: 5
Service: 1
K F
Unpleasant experience. Grandbabies wanted McDonald's. Got to the drive thru and order my food at 6:32. Paid $45 for the food. The drive thru gave me the drinks and ask if we pull up to wait for the food. After waiting 30 minutes, I decided to go into McDonald's to find out why it was taking so long. When I ask the cashier about my order she shrugged her shoulders and said I don't know. Then I asked for a manager. After waiting another 5 minutes the manager came up handed my food and said the other lady is bringing your fries. Walked away. There was no sorry for the delay or anything. Then the food was cold by the time I got home and I only live 5 minutes away. Very disappointed
Food: 2
Service: 1
Jacob O.
This McDonald’s seems to be the only one lacking as bad as is does in Lubbock. Always messing up orders after taking 10min-15min just to get it out. The manager does not really seem to care about the customers needs.
Atmosphere: 1
Food: 1
Service: 1
Suzie Ace
They need to get a new manager here… The manager is not doing their job… They don’t know how to hire good employees, that are regulating the drive-through, because you can hear them through the intercom talking to each other and cussing… They get the order wrong… Then they argue with you, people are literally working in an hour of their life to come get food at McDonald’s, for the McDonald’s not to get it right… Do better… Fire the manager… Higher some employees with etiquette… This is absolutely ridiculous
Chris Miller
What they lack in speed the make up for in forgetting half your order
WORLDS SLOWEST MCDONALDS, expect to wait 20+ minutes, every single time.
Atmosphere: 3
Food: 5
Service: 1
Jeremy Redmond
Went to pick up something quick to eat and they had us pull around to a to wait for hot fries. Me and 4 other cars all got the wrong food and we all went back in and now they are scrambling around trying to figure it all out. Have had this problem before where I had to wait 30 minutes for a burger, fries and mcflurry and they gave me the wrong order and then just gave me a free treat card because there ice cream machine was broken even though I paid for a mcflurry which was $3 something. The treat card was for a .99 cone..... I just left because I have better things to do with my life rather then wait at this joke of a mcdonalds. Just drive 4 more minutes down the road! Trust me, you will save 30-40 minutes of your time. Typing all this while they are back there shuffling food from bag to bag trying to get the orders right. But hey, I might get a free .99 ice cream card for my next visit out of it, if the ice cream machine works.
Went to get the Grinch meal to two different McDonalds. Y’all our horrible company. You advertise for this for two weeks and no one now has it. So sad and horrible as your just like the man in charge!!! Never again to go.
Atmosphere: 1
Food: 1
Service: 1
Don’t order here or u will wait over an hr for ur order!! They don’t even ask if you need help you basically have to yell at someone to get there attention and for them to help u
Atmosphere: 1
Food: 1
Service: 1
Really bad service. Don’t stop at this location. Not worth spending your money at this places
Atmosphere: 1
Food: 1
Service: 1
Go anywhere else, especially if it's even the slightest bit of busy.
Atmosphere: 2
Food: 2
Service: 1
Extremely slow. Waited 15 minutes for 2 cheeseburgers.
Food good. Service not so much. 😒
Atmosphere: 5
Food: 5
Service: 1
Unpleasant experience. Grandbabies wanted McDonald's. Got to the drive thru and order my food at 6:32. Paid $45 for the food. The drive thru gave me the drinks and ask if we pull up to wait for the food. After waiting 30 minutes, I decided to go into McDonald's to find out why it was taking so long. When I ask the cashier about my order she shrugged her shoulders and said I don't know. Then I asked for a manager. After waiting another 5 minutes the manager came up handed my food and said the other lady is bringing your fries. Walked away. There was no sorry for the delay or anything. Then the food was cold by the time I got home and I only live 5 minutes away. Very disappointed
Food: 2
Service: 1
This McDonald’s seems to be the only one lacking as bad as is does in Lubbock. Always messing up orders after taking 10min-15min just to get it out. The manager does not really seem to care about the customers needs.
Atmosphere: 1
Food: 1
Service: 1
They need to get a new manager here… The manager is not doing their job… They don’t know how to hire good employees, that are regulating the drive-through, because you can hear them through the intercom talking to each other and cussing… They get the order wrong… Then they argue with you, people are literally working in an hour of their life to come get food at McDonald’s, for the McDonald’s not to get it right… Do better… Fire the manager… Higher some employees with etiquette… This is absolutely ridiculous
What they lack in speed the make up for in forgetting half your order
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Service is slow, and unorganized
Atmosphere: 1
Food: 2
Service: 1
Took to long, very unhelpful workers.
Atmosphere: 1
Food: 4
Service: 1
WORLDS SLOWEST MCDONALDS, expect to wait 20+ minutes, every single time.
Atmosphere: 3
Food: 5
Service: 1
Went to pick up something quick to eat and they had us pull around to a to wait for hot fries. Me and 4 other cars all got the wrong food and we all went back in and now they are scrambling around trying to figure it all out. Have had this problem before where I had to wait 30 minutes for a burger, fries and mcflurry and they gave me the wrong order and then just gave me a free treat card because there ice cream machine was broken even though I paid for a mcflurry which was $3 something. The treat card was for a .99 cone..... I just left because I have better things to do with my life rather then wait at this joke of a mcdonalds. Just drive 4 more minutes down the road! Trust me, you will save 30-40 minutes of your time. Typing all this while they are back there shuffling food from bag to bag trying to get the orders right. But hey, I might get a free .99 ice cream card for my next visit out of it, if the ice cream machine works.
Atmosphere: 1
Food: 1
Service: 1
It's McDonald's
Atmosphere: 5
Food: 5
Service: 5
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