McDonald's

2433 S Loop 289, Lubbock
(806) 745-7678

Recent Reviews

Sort by
ristol privette

The men's bathroom was abysmal, dookie all over the toilet seat, on the floor, on the walls. It was like 10 in the morning.

Michael Jay

Idk how it is during the day but the night shift gotta have a better attitude.

Kid-friendliness: I don't remember seeing a playground

Wheelchair accessibility: Yes, parking and tables

Atmosphere: 4

Food: 5

Service: 3

Recommended dishes: Large Fries, Chicken Mcnuggets, Quarter Pounder Hamburger, Hash Browns, Double Quarter Pounder with Cheese, Big Mac, Cheeseburger, Mcdouble, Double Filet-O-Fish, Hamburger Happy Meal, 2 Large Fries, Apple Pie

Brandon McDaniel

Didn't get what i paid for

Atmosphere: 1

Food: 1

Service: 1

Wayne Wallace

Horrible service some of the drive thru workers were rude and couldn’t even get the order right even after repeating it three times !!!

Atmosphere: 1

Food: 4

Service: 1

Teresa Hopkins

Kid-friendliness: Yes

Wheelchair accessibility: Yes

Atmosphere: 5

Service: 5

Recommended dishes: Chicken Mcnuggets, Hamburger Happy Meal, Sausage Mcmuffin, Sausage

Ryan W

This was my main mcdonalds to go to. Recently, they've been getting my order wrong every time I order online or just forget part of my order entirely. Check your bags before you leave!

Joe Mays

They’re always leaving items I’ve paid for out of my order and I work across town so going back isn’t an option.

Atmosphere: 4

Food: 4

Service: 1

Recommended dishes: Hamburger Happy Meal

Dustin Harbour

Would have been better served spending their remodeling money on staffing. At least half the time they get the order wrong, last time I had to bring it back and they got it wrong a second time. When I said still wrong, the manager said the worker was pregnant and I should go somewhere else. I assume they are understaffed and underpaid but as a customer it just leads to a bad experience.

Atmosphere: 1

Food: 3

Service: 1

Ms_Kina_Marie

You definitely have to check your food at this McDonald’s. Ordered a sausage biscuit 2 hash browns and a sweet tea. Biscuit was hard, needed to be thrown away along with sausage patties, and the tea was unsweetened. Cooking way to much food on a snowy day and still serving it to customers just to preserve food cost and waste.smh.

Atmosphere: 2

Food: 1

Service: 4

Aaron B

Don't ever customize a sandwich at this store they have no clue how to make a burger. And if you add mayo to anything expect when you open wrapper to see a glob of nasty burger

Atmosphere: 1

Food: 1

Service: 1

Michelle Ramos

Very rude personnel. Got our order wrong then took forever to correct it while arguing about

Food: 4

Service: 1

Eric Maldonado

The morning breakfast going thou the drive-thu is always quick. The employees are friendly with a Smile 😃
Haven't been inside so not sure.

Atmosphere: 3

Food: 4

Service: 4

Chief Houdini

Terrible experience at this location. The girl at the window was extremely rude to the point of having to make a complaint to corporate. No action was really taken from the GM and I did not receive a call back from the GM. Unfortunately this location has lost my business. Do yourself a favor and next time you are planning on going to Mc Donald’s go to a different location. It will save you time and Annoyance

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Big Mac

Elijah Farley

I don’t know who the GM is in this place but he’s got to be a rock star - this place is run like a chick fil a fast fresh friendly clean - #1 way to see if a McDonalds is run properly is if the fries are still hot and salted properly. They have a special salt pour device that measures it perfectly but most untrained employees think it’s too much salt and stop. The fact that theirs is always perfect means they’re getting trained by a man who cares deeply about the process and that’s something that is near and dear to my heart.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Large Fries, Dr Pepper, Chicken Mcnuggets, Mcdouble

Amber Grubb

Great Fry's that day

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Large Fries

Loading...