McDonald's
5201 4th St, Lubbock
(806) 791-7701
Recent Reviews
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I’m not sure what the issue is with ordering a cookie tote, but there’s ALWAYS an ugly attitude! First of all the cookies were broken on top, that’s fine, but then you can’t even tell how many cookies there are at the bottom. The box was taped up like it had busted open. Come on guys, really?? 🙃
10/10 service,food, atmosphere everything and everyone was so kind and caring and attentive thank you to everyone here at this location for making our visit a wonderful one!
Atmosphere: 5
Food: 5
Service: 5
I called I advance manger said it was okay to order off line so I did when I got the she had the aducy to lie in my face and gave me cold food and no drink and on top that called back and the manger hung up in me what type of managment is that crazy
Atmosphere: 1
Food: 1
Service: 1
This location has the worst customer service that l have ever experienced at a McDonald’s - especially the drive thru.
Atmosphere: 1
Food: 1
Service: 1
Please comment is this right for a medium Frappe . It says “S” is that small? It’s ridiculous right? Pick up cashier it is ..
Got a Big Mac delivered from here tonight and my patty looked bitten off of! So that’s definitely unappetizing to look at and a Big Mac gone to waste because there is no way I trust it to eat. This place needs to double check the patties being placed on stuff.
Atmosphere: 2
Food: 1
Service: 2
Got a Big Mac meal. Messy but tasty.
Atmosphere: 5
Food: 5
Service: 5
Very rude , talked to two managers on the phone they had attitudes and hanged up on my face three times ! If you don’t wanna work for a fast food restraunt then don’t do it !!! Night time shift managers lady / man hanged up in my face both times VERY UNPROFESSIONAL AND I WILL NOT EVER GO TO THIS MCDONALDS
Atmosphere: 1
Food: 1
Service: 1
This is a good place for a combo meal. Clean restaurant with clean restrooms. Nice staff. Gets a little busy at lunch time.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Double Cheeseburger
I ordered coffee and once again the coffee was cold. It seems like every McDonald’s I go to when I order coffee. It is always cold and this is very aggravating especially if you’re going through the drive-through who wants to get out of the car and go back in about a two dollar cup of coffee, but they need to keep the coffee hot.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Double Cheeseburger, Cheeseburger, Big Mac, Mcchicken, Hamburger, Dr Pepper, French Fries
Restaurantji Recommends
Its..fast..easy access for a meal or snack...
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: World Famous Fries, Filet-O-Fish, Bacon Egg and Cheese Sandwich, Sausage
Had to get a hamburger plain and dry remade 3 times .manager was yelling at employees to get it right .stuffed it in my hand no bag or anything. It is like this almost every time people outside instead of helping work. Crazy thing is they always have fresh food ..terrible customer service
Atmosphere: 1
Food: 5
Service: 1
Found a spider in my pie. When I called the first time and spoke with a manager he hung up on me. The second time a different manager said all she could do is offer me a replacement pie. Gross.
Food: 1
Service: 1
Best place if you want to get your drive true order wrong
Best McDonald's In town always fast never get any of my order wrong here everything is always in the bag and customer service has always been top notch but this location has been this way forever the rest of the locations need to train here or take notes or something
Parking: Parking is good just have to watch cars coming and leaving out of drive thru
Wheelchair accessibility: It has very good wheel chair accessibility
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Filet-O-Fish, Mcchicken, Dr Pepper, Mcdouble, French Fries
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