It is a nice spot to get a bite. The food is always consistent, and the ladies who run the cash register are always nice. Also, you will get your order quickly.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Newk's Cheesesteak P
Tatum Everly
This is what y’all are eating. Management prepping food like this for you guys to eat. People touching food after being on their phones with gloves on.
Atmosphere: 1
Food: 1
Service: 1
Stacie Woelfel
Never has the full menu. Food is mediocre. Nothing like any other Newk’s.
Atmosphere: 1
Food: 1
Service: 2
Stacie W.
Ordered food from Newk's tonight. Get there to pick it up and they are out of 2 of the soups we ordered. Don't want either one of them, but the girl can't even refund me because my order was online. This Newk's gives all the other Newk's a bad name. We love Newk's, but this one is a joke. Never have all the menu available, but never bother to update their ordering system. Sad to say, we will not be back to this location.
Joe Arellano
It's a nice place it's in the Wells Fargo Bank shopping area or connected to the Wells Fargo Bank off of Broadway unexpected but pretty
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Lobster Bisque, Italian Chopped Salad
Shane Walker
I enjoyed the soup and sandwich combo. The portions are small.
Atmosphere: 4
Food: 5
Service: 5
Maria-Eugenia Delaware
Their bread tasted so fresh, I love
Atmosphere: 5
Food: 5
Service: 5
Karen Browning
Newk’s Eatery, here in Lubbock Texas, is located inside of the Wells Fargo building downtown. I loved the quiet and savvy feel of the atmosphere. The customer service and food was absolutely top-notch!!
Atmosphere: 5
Food: 5
Service: 5
Victoria
Amazing service!! Food is always fresh ! I eat here almost every day. I always recommend this place to my family & friends. The Manager & employees are the hardest working employees I’ve seen!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza Pick a Pair
Falconheart
My recent visit to Newk's was nothing short of a nightmare. Unfortunately, what started as an ordinary lunch outing turned into a dreadful experience of food poisoning. While I must acknowledge the helpfulness of the manager, Tatum, the overall quality and safety of the food left much to be desired.Let's begin with the positive aspect of my ordeal—the manager, Tatum. Despite the unfortunate circumstances, Tatum displayed exceptional customer service skills and a willingness to assist. They listened attentively to my complaints, expressed genuine concern, and promptly took action to address the issue. Tatum's professionalism and helpfulness were commendable, and they deserve recognition for their efforts in handling the situation.Regrettably, I cannot extend the same appreciation to the food served at Newk's. I opted for what seemed like a delectable sandwich choice, only to find myself consuming a ticking time bomb of foodborne illness. The taste was peculiar, almost rancid, and it didn't take long for my body to react unfavorably.Within hours, I found myself in the throes of severe food poisoning symptoms. Unrelenting stomach cramps, persistent nausea, and a never-ending cycle of vomiting plagued me for days. The impact on my health was significant, and the overall experience was nothing short of harrowing.In addition to the distressing food poisoning incident, I couldn't help but notice the lack of cleanliness and hygiene at Newk's. The overall cleanliness of the establishment left much to be desired. It is alarming to think that such negligence towards sanitation and hygiene can persist in a food-serving establishment.While I appreciate Tatum's assistance, I am disappointed that the same level of concern and professionalism was not displayed by the rest of the staff. Their dismissive attitude and apparent disregard for the severity of the situation only intensified my frustration and disappointment.Given my unfortunate encounter with food poisoning and the unsatisfactory cleanliness standards, I cannot, in good conscience, recommend Newk's to fellow diners. It is imperative for any establishment to prioritize food safety and hygiene, as well as maintain consistent quality control. I urge potential customers to exercise caution and consider alternative options where their health and satisfaction can be assured.
I had a bowl a fruit which contained moldy grapes or blueberries. It was hard to tell and when I asked a manager she said the fruit was made Monday.. and then proceeded to get mad at me for expressing my concern of the moldy fruit. Definitely reporting this to the health department and never coming back here. Terribly sad that the managers have terrible customer service
Atmosphere: 1
Food: 1
Service: 1
Luis Ruiz
the garnish seemed old/brown and found a long blonde hair in your food but tatum was very helpful when she took my
Atmosphere: 1
Food: 1
Service: 1
Hayden H.
My recent visit to Newk's was nothing short of a nightmare. Unfortunately, what started as an ordinary lunch outing turned into a dreadful experience of food poisoning. While I must acknowledge the helpfulness of the manager, Tatum, the overall quality and safety of the food left much to be desired.Let's begin with the positive aspect of my ordeal--the manager, Tatum. Despite the unfortunate circumstances, Tatum displayed exceptional customer service skills and a willingness to assist. They listened attentively to my complaints, expressed genuine concern, and promptly took action to address the issue. Tatum's professionalism and helpfulness were commendable, and they deserve recognition for their efforts in handling the situation.Regrettably, I cannot extend the same appreciation to the food served at Newk's. I opted for what seemed like a delectable sandwich choice, only to find myself consuming a ticking time bomb of foodborne illness. The taste was peculiar, almost rancid, and it didn't take long for my body to react unfavorably.Within hours, I found myself in the throes of severe food poisoning symptoms. Unrelenting stomach cramps, persistent nausea, and a never-ending cycle of vomiting plagued me for days. The impact on my health was significant, and the overall experience was nothing short of harrowing.In addition to the distressing food poisoning incident, I couldn't help but notice the lack of cleanliness and hygiene at Newk's. The overall cleanliness of the establishment left much to be desired. It is alarming to think that such negligence towards sanitation and hygiene can persist in a food-serving establishment.While I appreciate Tatum's assistance, I am disappointed that the same level of concern and professionalism was not displayed by the rest of the staff. Their dismissive attitude and apparent disregard for the severity of the situation only intensified my frustration and disappointment.Given my unfortunate encounter with food poisoning and the unsatisfactory cleanliness standards, I cannot, in good conscience, recommend Newk's to fellow diners. It is imperative for any establishment to prioritize food safety and hygiene, as well as maintain consistent quality control. I urge potential customers to exercise caution and consider alternative options where their health and satisfaction can be assured.
Andi Wilson
Really great place for a quick bite! Pizza and salad were both really great.
Atmosphere: 5
Food: 5
Service: 5
Cale Cameron
Plenty of other options in Lubbock - don’t waste your money here.Ordered via Uber Eats. Was shorted half of our order, about $50 worth of food. Driver stated Newks staff verified order was complete and handed it to him. Received our order at 7pm, when Newks closes for the day. Called Newks and left a message on a 1980s answering machine and asked for a return call. Never received a call back. Went online and completed a dissatisfaction survey and Newks generic corporate response was that they were sorry and would share this feedback with the restaurant.Maybe the worst combo of service/response I’ve ever experienced from a business.Won’t be back.Will tell anyone that will listen not to eat there.Considering filing a dispute with cc company for the charge.Plenty of other options in Lubbock - don’t waste your money here.
It is a nice spot to get a bite. The food is always consistent, and the ladies who run the cash register are always nice. Also, you will get your order quickly.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Newk's Cheesesteak P
This is what y’all are eating. Management prepping food like this for you guys to eat. People touching food after being on their phones with gloves on.
Atmosphere: 1
Food: 1
Service: 1
Never has the full menu. Food is mediocre. Nothing like any other Newk’s.
Atmosphere: 1
Food: 1
Service: 2
Ordered food from Newk's tonight. Get there to pick it up and they are out of 2 of the soups we ordered. Don't want either one of them, but the girl can't even refund me because my order was online. This Newk's gives all the other Newk's a bad name. We love Newk's, but this one is a joke. Never have all the menu available, but never bother to update their ordering system. Sad to say, we will not be back to this location.
It's a nice place it's in the Wells Fargo Bank shopping area or connected to the Wells Fargo Bank off of Broadway unexpected but pretty
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Lobster Bisque, Italian Chopped Salad
I enjoyed the soup and sandwich combo. The portions are small.
Atmosphere: 4
Food: 5
Service: 5
Their bread tasted so fresh, I love
Atmosphere: 5
Food: 5
Service: 5
Newk’s Eatery, here in Lubbock Texas, is located inside of the Wells Fargo building downtown. I loved the quiet and savvy feel of the atmosphere. The customer service and food was absolutely top-notch!!
Atmosphere: 5
Food: 5
Service: 5
Amazing service!! Food is always fresh ! I eat here almost every day. I always recommend this place to my family & friends. The Manager & employees are the hardest working employees I’ve seen!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza Pick a Pair
My recent visit to Newk's was nothing short of a nightmare. Unfortunately, what started as an ordinary lunch outing turned into a dreadful experience of food poisoning. While I must acknowledge the helpfulness of the manager, Tatum, the overall quality and safety of the food left much to be desired.Let's begin with the positive aspect of my ordeal—the manager, Tatum. Despite the unfortunate circumstances, Tatum displayed exceptional customer service skills and a willingness to assist. They listened attentively to my complaints, expressed genuine concern, and promptly took action to address the issue. Tatum's professionalism and helpfulness were commendable, and they deserve recognition for their efforts in handling the situation.Regrettably, I cannot extend the same appreciation to the food served at Newk's. I opted for what seemed like a delectable sandwich choice, only to find myself consuming a ticking time bomb of foodborne illness. The taste was peculiar, almost rancid, and it didn't take long for my body to react unfavorably.Within hours, I found myself in the throes of severe food poisoning symptoms. Unrelenting stomach cramps, persistent nausea, and a never-ending cycle of vomiting plagued me for days. The impact on my health was significant, and the overall experience was nothing short of harrowing.In addition to the distressing food poisoning incident, I couldn't help but notice the lack of cleanliness and hygiene at Newk's. The overall cleanliness of the establishment left much to be desired. It is alarming to think that such negligence towards sanitation and hygiene can persist in a food-serving establishment.While I appreciate Tatum's assistance, I am disappointed that the same level of concern and professionalism was not displayed by the rest of the staff. Their dismissive attitude and apparent disregard for the severity of the situation only intensified my frustration and disappointment.Given my unfortunate encounter with food poisoning and the unsatisfactory cleanliness standards, I cannot, in good conscience, recommend Newk's to fellow diners. It is imperative for any establishment to prioritize food safety and hygiene, as well as maintain consistent quality control. I urge potential customers to exercise caution and consider alternative options where their health and satisfaction can be assured.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I had a bowl a fruit which contained moldy grapes or blueberries. It was hard to tell and when I asked a manager she said the fruit was made Monday.. and then proceeded to get mad at me for expressing my concern of the moldy fruit. Definitely reporting this to the health department and never coming back here. Terribly sad that the managers have terrible customer service
Atmosphere: 1
Food: 1
Service: 1
the garnish seemed old/brown and found a long blonde hair in your food but tatum was very helpful when she took my
Atmosphere: 1
Food: 1
Service: 1
My recent visit to Newk's was nothing short of a nightmare. Unfortunately, what started as an ordinary lunch outing turned into a dreadful experience of food poisoning. While I must acknowledge the helpfulness of the manager, Tatum, the overall quality and safety of the food left much to be desired.Let's begin with the positive aspect of my ordeal--the manager, Tatum. Despite the unfortunate circumstances, Tatum displayed exceptional customer service skills and a willingness to assist. They listened attentively to my complaints, expressed genuine concern, and promptly took action to address the issue. Tatum's professionalism and helpfulness were commendable, and they deserve recognition for their efforts in handling the situation.Regrettably, I cannot extend the same appreciation to the food served at Newk's. I opted for what seemed like a delectable sandwich choice, only to find myself consuming a ticking time bomb of foodborne illness. The taste was peculiar, almost rancid, and it didn't take long for my body to react unfavorably.Within hours, I found myself in the throes of severe food poisoning symptoms. Unrelenting stomach cramps, persistent nausea, and a never-ending cycle of vomiting plagued me for days. The impact on my health was significant, and the overall experience was nothing short of harrowing.In addition to the distressing food poisoning incident, I couldn't help but notice the lack of cleanliness and hygiene at Newk's. The overall cleanliness of the establishment left much to be desired. It is alarming to think that such negligence towards sanitation and hygiene can persist in a food-serving establishment.While I appreciate Tatum's assistance, I am disappointed that the same level of concern and professionalism was not displayed by the rest of the staff. Their dismissive attitude and apparent disregard for the severity of the situation only intensified my frustration and disappointment.Given my unfortunate encounter with food poisoning and the unsatisfactory cleanliness standards, I cannot, in good conscience, recommend Newk's to fellow diners. It is imperative for any establishment to prioritize food safety and hygiene, as well as maintain consistent quality control. I urge potential customers to exercise caution and consider alternative options where their health and satisfaction can be assured.
Really great place for a quick bite! Pizza and salad were both really great.
Atmosphere: 5
Food: 5
Service: 5
Plenty of other options in Lubbock - don’t waste your money here.Ordered via Uber Eats. Was shorted half of our order, about $50 worth of food. Driver stated Newks staff verified order was complete and handed it to him. Received our order at 7pm, when Newks closes for the day. Called Newks and left a message on a 1980s answering machine and asked for a return call. Never received a call back. Went online and completed a dissatisfaction survey and Newks generic corporate response was that they were sorry and would share this feedback with the restaurant.Maybe the worst combo of service/response I’ve ever experienced from a business.Won’t be back.Will tell anyone that will listen not to eat there.Considering filing a dispute with cc company for the charge.Plenty of other options in Lubbock - don’t waste your money here.