My experience at Ohana Restaurant was disappointing across the board.Firstly, the service was abysmal. Not only did the employees give me and my party disgusting looks, but they seemed to prioritize serving everyone else except me. To top it off, while we were still in the midst of our meal, they abruptly brought us the bill and demanded payment, leaving us feeling rushed and unwelcome.Secondly, the food was outrageously overpriced for what we received. The portions were minimal, with scanty slices of low-quality meat accompanied by a mere two tablespoons of rice. The overall quality of the meat was subpar, failing to justify the exorbitant prices.Lastly, this marked my third visit to the restaurant, and unfortunately, it will be my last. After consuming the food, I fell ill, further solidifying my decision to steer clear of this establishment in the future.Overall, my experience at Ohana Restaurant was deeply unsatisfactory. From the appalling service to the overpriced and underwhelming food, I cannot in good conscience recommend this restaurant to anyone.
Atmosphere: 1
Food: 1
Service: 1
Allan Kurniawan
feel the sensation of the tomb on the grill which is very
Atmosphere: 5
Food: 5
Service: 5
Brenna Peralez
When you are told it will be 5 minutes to be seated, then there are 2 groups seated in front of you is BAD customer service. I even went up after the first group was seated to question it. They apologized but after the second group was seated and I went up to the hostess stand I was told “oh our mistake” but no offer to fix the situation. I will not be going back there. Went to eat at Crushed and it was great!!
Service: 1
Kathy Nordstrom
First time there, was very impressed. They took very good care of us.
Ok place didn't seem like they give enough food at the hibachi like other Japanese steakhouses I've been to
Last Name
Food was pretty ok. But the place started to smell like sewage towards the end of our meal.
Joyce Alvarez
2/3/2024 we were seated with other people at the table waiting for our food to be prepared.The cook gave each person the rice which the couple with 2 small children started eating the rice then the cook prepared the chicken and beef the cook gave the couple with the children to much chicken and there was not enough for the lady that was seated next to me so the cook took some of the chicken off the plate of the couple with the kids that the plate was already ate off and put the chicken on the ladies plate that didn’t have any chickenThat was so gross to me and my eyes got big with my mouth open but the lady did not say a word and ate the chickenNever again will I ever go to Ohana’s againOver priced and gross
Atmosphere: 1
Food: 1
Service: 1
Brady Escobar
Probably the best sushi in Lubbock. I got the salmon lover. Great presentation and so much food for the money. Thank you!!
Atmosphere: 5
Food: 5
Service: 5
honestly Dayz
Food was pretty ok. But the place started to smell like sewage towards the end of our meal.
Man what to say. This place used to be amazing to eat at everything was always on point but here lately the meat is chewy has no flavor the rice flavor not there the rolls have been made very loose and sloppy and there always rushing you to get out. The last time we were in there we ordered 2 rolls and shrimp and steak. They barley put our rolls on the table and this guy put the check on the table as well Like I’mNot even close. It’s a game of how fast and how many people can get in and out of here. Then you try to raise concern with them and they dnt understand you and smile and walk away. So sad I will deff miss the old Ohana where you did feel like family
Atmosphere: 3
Food: 2
Service: 1
allen H
very good
Tyler Rozboril
Great place for American style rolls in Lubbock! Their menu is massive - probably 100 different rolls. The filet was well cooked as were the scallops, quite delicious. The fried rice was average and underwhelming. One of the specialty rolls is enough food for the average diner. The edamame were undercooked/hard. Service was decent. The ambiance was a bit dissapointing - super dirty koi pond in the front that needs some cleaning and care. Also, a slight sewage smell was present in the restaurant. All that said, I will definitely be going again! I'll stick with American style sushi rolls as that is what really stuck out to my party as the best option!
Atmosphere: 4
Food: 4
Service: 4
jorge hernandez
This was the worst experience I’ve had here. I never got my appetizer an when they served us they forgot a kids plate an for got my daughters chicken so my daughter had to wait for her chicken while her rice was getting
Atmosphere: 1
Food: 1
Service: 1
Brooks Kirk
Service was terrible & everything on my plate tasted the same. Too expensive for what you receive. My first and last vist.
My experience at Ohana Restaurant was disappointing across the board.Firstly, the service was abysmal. Not only did the employees give me and my party disgusting looks, but they seemed to prioritize serving everyone else except me. To top it off, while we were still in the midst of our meal, they abruptly brought us the bill and demanded payment, leaving us feeling rushed and unwelcome.Secondly, the food was outrageously overpriced for what we received. The portions were minimal, with scanty slices of low-quality meat accompanied by a mere two tablespoons of rice. The overall quality of the meat was subpar, failing to justify the exorbitant prices.Lastly, this marked my third visit to the restaurant, and unfortunately, it will be my last. After consuming the food, I fell ill, further solidifying my decision to steer clear of this establishment in the future.Overall, my experience at Ohana Restaurant was deeply unsatisfactory. From the appalling service to the overpriced and underwhelming food, I cannot in good conscience recommend this restaurant to anyone.
Atmosphere: 1
Food: 1
Service: 1
feel the sensation of the tomb on the grill which is very
Atmosphere: 5
Food: 5
Service: 5
When you are told it will be 5 minutes to be seated, then there are 2 groups seated in front of you is BAD customer service. I even went up after the first group was seated to question it. They apologized but after the second group was seated and I went up to the hostess stand I was told “oh our mistake” but no offer to fix the situation. I will not be going back there. Went to eat at Crushed and it was great!!
Service: 1
First time there, was very impressed. They took very good care of us.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hibachi Fried Rice, Hibachi Chicken
Ok place didn't seem like they give enough food at the hibachi like other Japanese steakhouses I've been to
Food was pretty ok. But the place started to smell like sewage towards the end of our meal.
2/3/2024 we were seated with other people at the table waiting for our food to be prepared.The cook gave each person the rice which the couple with 2 small children started eating the rice then the cook prepared the chicken and beef the cook gave the couple with the children to much chicken and there was not enough for the lady that was seated next to me so the cook took some of the chicken off the plate of the couple with the kids that the plate was already ate off and put the chicken on the ladies plate that didn’t have any chickenThat was so gross to me and my eyes got big with my mouth open but the lady did not say a word and ate the chickenNever again will I ever go to Ohana’s againOver priced and gross
Atmosphere: 1
Food: 1
Service: 1
Probably the best sushi in Lubbock. I got the salmon lover. Great presentation and so much food for the money. Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Food was pretty ok. But the place started to smell like sewage towards the end of our meal.
Atmosphere: 3
Food: 4
Service: 4
Delicious, succulent, wonderful service!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Man what to say. This place used to be amazing to eat at everything was always on point but here lately the meat is chewy has no flavor the rice flavor not there the rolls have been made very loose and sloppy and there always rushing you to get out. The last time we were in there we ordered 2 rolls and shrimp and steak. They barley put our rolls on the table and this guy put the check on the table as well Like I’mNot even close. It’s a game of how fast and how many people can get in and out of here. Then you try to raise concern with them and they dnt understand you and smile and walk away. So sad I will deff miss the old Ohana where you did feel like family
Atmosphere: 3
Food: 2
Service: 1
very good
Great place for American style rolls in Lubbock! Their menu is massive - probably 100 different rolls. The filet was well cooked as were the scallops, quite delicious. The fried rice was average and underwhelming. One of the specialty rolls is enough food for the average diner. The edamame were undercooked/hard. Service was decent. The ambiance was a bit dissapointing - super dirty koi pond in the front that needs some cleaning and care. Also, a slight sewage smell was present in the restaurant. All that said, I will definitely be going again! I'll stick with American style sushi rolls as that is what really stuck out to my party as the best option!
Atmosphere: 4
Food: 4
Service: 4
This was the worst experience I’ve had here. I never got my appetizer an when they served us they forgot a kids plate an for got my daughters chicken so my daughter had to wait for her chicken while her rice was getting
Atmosphere: 1
Food: 1
Service: 1
Service was terrible & everything on my plate tasted the same. Too expensive for what you receive. My first and last vist.
Atmosphere: 1
Food: 1
Service: 1